Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I’m still marketing the mobile application. It’s not their fault, but on my side, I'm not very skilled at marketing, so I'm getting help from others to spread the word. So yes, it’s a little slow on my end, but that’s not their problem.
With Elance, you can choose to work by the hour or by the project, and I chose the latter option. Because the fee was fixed, any changes I requested were included in the price of the original contract, so they did the work without charging anything extra. That’s not necessarily all to their credit because that was the contract I chose. I think I made a wise choice in going with the fixed option and not the hourly one.
How did Erminesoft perform from a project management standpoint?
We used Slack to communicate almost every day during the coding stage. Their project manager worked closely with me to understand what I wanted, and then gave directions to the team’s engineers.
What did you find most impressive about Erminesoft?
Their project manager was very responsive and communicative.
Are there any areas Erminesoft could improve?
I don't think so. Everything in the original contract was delivered, if not more.
What tips or recommendations could you share that might increase the likelihood of success with Erminesoft?
When it comes to availability, if you're a new company that must build a relationship with them, they may not be available, because they seem to be pretty busy. But if you are a previous customer, they seem to be available to offer follow-up customer service. Even when they worked for me, I noticed that they were not accepting new projects on Elance.