In today’s fast paced world Customers are exposed to a variety of technologies like the Social Internet and Mobile phones and consume information and services on many devices. It is getting increasingly competitive for corporations to engineer perfect consumer experiences for their customers. To deliver a perfect consumer experience you need an integrated solution across Product Design & Engineering, Communication & Learning, Content, Mobile & Web Technologies. We are a Product Design & Engineering, Electronics Design, Mobile App Design, Web Technologies, Graphics n Print Design, 3D Game & animation company. Our goal is to bring all the skillsets together that can build a perfect end-to-end consumer experience without compromise.
Our open-dynamic portfolio of digital solutions, platforms and services, built on a microservices-based architecture which is cloud native enables our customers to achieve faster time to market. Our solutions & services help our customers create the seamless digital experiences that improves lives globally and across continents.We understand that our customers need to introduce digital experiences and innovative offerings at a very rapid pace.It’s no secret that DevOps is a way to achieve fast time to market.As the execution arm of EmerX, we lead the services in our accounts, OWN the solution delivery process & the consolidated development arm under one roof. The transformation leverages our collective skills & expertise, optimizes our ability to seamlessly & efficiently execute DevOps; across all tech, products, & customers.
"They consistently update us on the status and progress of the project and we don’t even have to ask for them."
Jun 11, 2021
CEO, Environmental Application
Anonymous
Energy & natural resources
Ohio, United States
Phone Interview
An environmental startup was looking to expand their organization and improve their digital presence, so they hired EmerX Services Private Limited for their mobile app development services.
The EmerX Services Private Limited team delivered high-quality work consistently from start to finish. The client is optimistic about the product's potential as they've yet to launch it for public use. The internal stakeholders were impressed with their responsiveness and communication.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a conservation startup related to going green, collecting waste, and processing biomass.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with EmerX Services Private Limited?
We were already doing it physically, but we were looking to expand and get an online presence and have a mobile app.
SOLUTION
What was the scope of their involvement?
They developed our iOS and Android app. We had an initial sharing call to give them the requirements and they did the UI/UX design and development.
The app allows users to register, add their details, location, and timing for us to do the collection. We did test points/updates with a point of contact twice a week to see what it how it was going to look like. The beta was then published to the app stores for us to try. We originally planned to launch the app, but we couldn’t due to COVID-19. The physical part of the work wasn’t getting done and we’re just waiting for the pandemic to be over.
What is the team composition?
The initial call was with an app expert, and we had a video call with the team that was going to work on our project — we had a main point of contact who worked with us throughout the project.
How did you come to work with EmerX Services Private Limited?
I had worked with someone else before and the product they delivered wasn’t good. The first call with EmerX Services Private Limited was great — they explained everything in great detail, even the things we weren’t aware of like what’s important in the app store and what Google, Facebook, and Apple checks. They were very thorough, gave a lot of information without charging us, and they wanted us to be comfortable with the product they delivered — their rates were also good.
How much have you invested with them?
We invested $70,000 on the project.
What is the status of this engagement?
We started working together in January-July 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They were great from start to finish. They sent us a demo version of the app and screen captures of how the app will look — and they were willing to redesign them. Some of the developers might be offshore, but their turnaround was great as we didn’t have to wait for anything. We have a good feeling about the product they delivered — we’ll see when it finally launches.
How did EmerX Services Private Limited perform from a project management standpoint?
Our contact person made sure he was present in all the calls. They were very communicative and provided consistent status updates despite the pandemic, and we never suffered any issues with the project management. We used MS Office products and Zoom to communicate.
What did you find most impressive about them?
Their communication is the best. They consistently update us on the status and progress of the project and we don’t even have to ask for them. If something goes wrong, they inform us ahead of time — the product they delivered also looks good, and it speaks to the quality of their development.
Are there any areas they could improve?
It took a little longer because of the pandemic but everything was perfect.
Do you have any advice for potential customers?
I sugges you go for it. Listen to them, explain your ideas in detail, and they will come back with great ideas.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
Locations (1)
B29, Indranil Apt, Near D Mart, Pune Satara RoadPune, India411009
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