Eiravox

BACKGROUND

Please describe your company and position.

I am the Head of People Ops & Recruitment of Honeycomb Software

Describe what your company does in a single sentence.

Honeycomb Software is a software engineering and AI development company that helps startups, scale-ups, and established businesses worldwide accelerate digital transformation and bring digital products to market. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eiravox to accomplish?

• We have started work with Eiravox AI to eliminate operational bottlenecks destroying physician productivity of our customer - private medical clinic. Eiravox AI helped automate patient scheduling and front-desk workflows, implement an AI medical scribe to reduce after-hours clinical documentation, and build intelligent patient engagement automation to cut no-show rates and recover lost revenue.

SOLUTION

How did you find Eiravox?

Referral

Why did you select Eiravox over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Eiravox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Before any technology was introduced, Eiravox AI ran a rigorous 2-week diagnostic sprint. They didn't start with a product pitch, they embedded with our team, shadowed physician workflows, and traced every patient touchpoint from first call to final billing. What they uncovered was eye-opening: physicians were burning 20+ hours per week on pre-charting rituals, front desk staff spent 60% of their day on phone tag instead of booking new patients, and doctors were staying 90–120 minutes after hours every day writing defensive clinical notes.

Key deliverables included:

• AI Medical Scribe - a real-time ambient listening system integrated directly into EHR that auto-generates structured clinical notes, identifies diagnoses, orders, and follow-ups during the visit. Eliminated post-visit documentation burden entirely.

• AI-Powered Patient Scheduling & Engagement Platform - replaced manual phone-based scheduling with a 24/7 AI voice and text system handling inbound calls, appointment confirmations, rescheduling, and routine patient inquiries. Integrated with a practice management system for real-time availability.

• Intelligent Pre-Visit Preparation Engine - automated the morning pre-charting ritual by scanning upcoming appointments and flagging missing labs, prior authorizations, and referral gaps before physicians start their day.

• Predictive No-Show Prevention - AI-driven smart reminders with personalized outreach timing, reducing no-show rates by 35%.

• Operational Analytics Dashboard - real-time visibility into patient flow, physician utilization, revenue per visit, and bottleneck detection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 85% reduction in after-hours clinical documentation time, physicians now leave by 5:30 PM

• 20+ physician hours per week reclaimed from eliminated pre-charting rituals

• 35% decrease in patient no-show rates through AI-powered predictive reminders

• 2–3 additional high-value patients seen per physician per day due to recovered capacity

• $142,000 annual revenue lift from increased throughput and reduced no-shows

• Full ROI achieved in 9 weeks

• 60% reduction in front-desk phone call volume, staff now focuses on patient experience and new bookings

• Physician burnout indicators dropped significantly; zero staff turnover since implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional. They operated in disciplined two-week sprints with clear deliverables and transparent progress tracking. The diagnostic sprint at the start set the tone — it showed they were methodical and evidence-driven, not rushing to deploy technology for its own sake. When we requested adjustments to the AI scribe's note formatting mid-project, they turned it around within the same sprint cycle. Communication was proactive; we never had to chase them for updates.

What was your primary form of communication with Eiravox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn't try to "speed up" a clinic, they found and removed the invisible friction that was slowing it down. The diagnostic sprint alone was worth the engagement. Most consultants would have skipped straight to implementation, but Eiravox AI proved that the real ROI comes from understanding the problem deeply first. Their AI solutions felt purpose-built for healthcare, not repurposed tech from another industry. The fact that our physicians are leaving on time and our profits grew for the first time in two years says everything.

Are there any areas for improvement or something Eiravox could have done differently?

The onboarding phase for the AI scribe required some adjustment time for older physicians who weren't as comfortable with ambient AI. A slightly more structured training program for less tech-savvy staff would have smoothed the transition. That said, the team was responsive and provided extra hands-on support when we flagged it.

BACKGROUND

Please describe your company and position.

I am the CEO of a technology company.

Describe what your company does in a single sentence.

We help FinTech and Healthcare companies build secure, scalable, intelligent platforms using DevOps, Cloud, Security, and Data & AI on Microsoft Azure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eiravox to accomplish?

• Design and develop a customer-facing AI assistant built on the Azure stack, including Azure OpenAI, Copilot Studio, and Entra ID integration
• Lead complex technical initiatives end-to-end, from planning through implementation and handoff
• Provide technical consulting and strategic advisory on AI adoption and architecture decisions

SOLUTION

How did you find Eiravox?

Referral

Why did you select Eiravox over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Eiravox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope covered designing and building an AI-powered assistant for a chartered accounting firm using Azure AI Foundry, Azure OpenAI, and Microsoft Copilot Studio. The work began with a stakeholder workshop to identify and prioritize the highest-value use case, define acceptance criteria, and document the ideal agent behavior as a benchmark for development.

Core development included creating and configuring the Foundry Agent with GPT-4.1, engineering a domain-specific system prompt with guardrails against hallucinated financial data, and setting up content safety filters for PII and sensitive financial information. Knowledge bases were built around the firm's policies, regulatory standards, and client templates, with OneDrive and SharePoint connected as indexed data sources. Retrieval was tuned for semantic reranking, sub-query planning, and source citation accuracy, all aligned with document-level access control.

Use case development covered building prompt templates for priority business workflows, designing structured output formatting through Copilot Studio adaptive cards, and iterative refinement with real accounting scenarios. The engagement concluded with end-to-end functional testing, technical documentation, staff training, and a handover to the client's admin team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI assistant reduced manual document review from hours to minutes, delivering structured analysis, gap detection, and summaries grounded in the firm's own policies and regulatory standards with full source citations. Every response respects client segregation through document-level access control tied to Entra ID groups, ensuring strict data boundaries between engagements. The client's internal team is now self-sufficient, trained to manage users, update knowledge bases, and monitor the system without external support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Structured and transparent. They started with a discovery workshop to align on priorities, maintained clear communication throughout, and delivered on time. When adjustments were needed, they responded quickly and iterated until we were satisfied.

What was your primary form of communication with Eiravox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Deep technical expertise across AI and web development, combined with the ability to translate complex technology into practical business solutions. They didn't just build what was asked; they brought ideas and architectural decisions that improved the end result.

Are there any areas for improvement or something Eiravox could have done differently?

Overall, the collaboration went very smoothly.

BACKGROUND

Please describe your company and position.

I am the Engagement Manager of Cortance

Describe what your company does in a single sentence.

Cortance matches exceptional technical talent with businesses and startups based on their unique needs, vision, and culture and helps businesses, especially startups, launch, scale, and grow with world-class development talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eiravox to accomplish?

• Translate our ideas into a real AI Agent that works with our data security in GCP and give us meaningful analytic and insights
• They built a scalable AI solution that fit right into our cloud setup
• Everything was production-ready and delivered real, measurable results
• The team was responsive, easy to work with, and trustworthy for important, mission-critical work

SOLUTION

How did you find Eiravox?

Referral

Why did you select Eiravox over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Eiravox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Translate our ideas into a real AI Agent that works with our data securile in GCP and give us meaningful analytic and insigths;
• They built a scalable AI solution that fit right into our cloud setup;
• Everything was production-ready and delivered real, measurable results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We started getting clear insights in minutes instead of spending hours digging through data ourselves.
• The information we got was more accurate and consistent, which made our decisions feel a lot more confident.
• We gained visibility into things we simply couldn’t see before - patterns, gaps, and opportunities that were hidden in the data.
• Overall productivity went up because everyone had the right information at the right moment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very clear and structured. We always knew what was happening, what was coming next, and who was responsible. Milestones and demos were delivered on time, and when something needed to shift, they told us early and explained why. Whenever we had new ideas or changes, they were quick to respond, adjusted the plan with us, and made us feel listened to rather than “managed.”

What was your primary form of communication with Eiravox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was the mix of clarity, honesty, and ownership. They didn’t just say “yes” to everything; they challenged our ideas when needed and offered better options, always with our goals in mind. It felt like having an internal team that truly cared about the outcome, not just ticking off tasks. Also, the fact that the AI solution actually worked in real life and produced results, not just a shiny prototype, was a big deal for us.

Are there any areas for improvement or something Eiravox could have done differently?

Nothing in particular stands out. 

BACKGROUND

Please describe your company and position.

 I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

We offer IT companies comprehensive SEO outsourcing services to generate and grow leads, attract relevant traffic, and boost the ROI of their marketing efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eiravox to accomplish?

• We hired Eiravox to develop an smart chatbot that would streamline our communication processes, particularly our customer interactions, by providing automated quick responses and help at any time.

SOLUTION

How did you find Eiravox?

Referral

Why did you select Eiravox over others?

• Good value for cost
• Company values aligned

How many teammates from Eiravox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team built a smart chatbot to help clients talk easily, giving quick answers and help anytime. They made special tools to speed up keyword searches, saving a lot of time and making data checks more accurate. These tools fit well into our work, making us work faster and improving SEO results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Eiravox has been a game-changer for our SEO projects. Their know-how in making special AI tools let us speed up our keyword search and look at data closely. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was always ready to help, making sure their tools fit right into how we work. They often gave us results that went beyond what we hoped for and kept in touch well during all the work. 

What was your primary form of communication with Eiravox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our business needs and deliver custom solutions that perfectly integrated into our processes was truly impressive.

Are there any areas for improvement or something Eiravox could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Lawyer of Fintech Harbor Consulting

Describe what your company does in a single sentence.

Legal consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eiravox to accomplish?

• Data analysis and client support with AI

SOLUTION

How did you find Eiravox?

Referral

Why did you select Eiravox over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Consultations regarding the implementation of the AI into our platform to analyze website data and help our client's to guide them through the platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear roadmap of the potential AI integration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered all milestones on time with exceptional professionalism. They maintained clear communication, prioritized our needs, and quickly adapted to any changes. Their proactive approach ensured a seamless and highly successful project execution.

What was your primary form of communication with Eiravox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's great ability to deliver all milestones on time, coupled with their professional approach, was particularly impressive. Their clear communication and adaptability to our evolving needs ensured a seamless project execution, setting them apart in the industry.

Eiravox consistently delivers outstanding results, meeting deadlines effortlessly while fostering seamless collaboration. Their unmatched ability to deliver additional features and consistently complete story points each sprint has solidified their reputation as a reliable partner. Their deep understanding of our requirements has set a new standard for project success.

Are there any areas for improvement or something Eiravox could have done differently?

None at the moment