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Ecombirds — Your E-commerce Team, Without the Hiring Headache.
Ecombirds is an e-commerce operations and customer support agency helping Shopify, dropshipping, DTC, and online retail brands scale their businesses with reliable, trained, and cost-effective teams.
We provide dedicated professionals and managed teams for customer support, email & ticket management, order management, product listing, quality assurance, virtual assistance, and day-to-day e-commerce operations.
Whether you need 2 agents or an entire dedicated team, Ecombirds can provide the people, processes, training, and management needed to keep your operations running smoothly.
Our team is experienced with platforms and tools such as Shopify, Gorgias, Zendesk, Help Scout, Re:amaze, Freshdesk, Klaviyo, ShipStation, and more.
Our goal is simple: you focus on growing your brand while we take care of the operational work behind it.
What we offer:
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E-commerce Customer Support
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Email & Ticket Management
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Shopify Store Support
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Order & Returns Management
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Product Listing & Catalog Management
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Quality Assurance
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Virtual Assistance
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Dedicated E-commerce Teams
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Team & Operations Management
From a couple of dedicated agents to a fully managed e-commerce support team — Ecombirds helps you scale with confidence.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2026
- Fulfillment
- 10%
- Supply Chain Management
- 10%
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