ECLEVA - Microsoft Solutions Partner

BACKGROUND

Please describe your company and position.

I am the Director of VOLTAGE VISION LLP

Describe what your company does in a single sentence.

Voltage Vision LLP is a dynamic electrical company specializing in providing cutting-edge solutions for Public Sector Undertakings (PSUs), large-scale EPC projects, and renewable energy initiatives. With a strong commitment to innovation and sustainability, the company delivers high-quality electrical infrastructure, power solutions, and solar energy projects across diverse industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ECLEVA - Microsoft Solutions Partner to accomplish?

• Purchase genuine Microsoft licenses to ensure all software is legal, secure, and works smoothly across the business.
• Select the right licensing plans to avoid unnecessary costs while getting the best value for the company’s needs.
• Get full support for setup, activation, and troubleshooting to ensure hassle-free use of Microsoft products.

SOLUTION

How did you find ECLEVA - Microsoft Solutions Partner?

Referral

Why did you select ECLEVA - Microsoft Solutions Partner over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ECLEVA - Microsoft Solutions Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Summary:

Voltage Vision LLP partnered with ECLEVA – Microsoft Solutions Partner to purchase, activate, and manage Microsoft licenses efficiently.

Key Deliverables:

• License Consultation & Procurement – Identified suitable Microsoft licenses, ensured cost-effectiveness, and facilitated the purchase.
• Activation & Deployment – Assisted with software installation, activation, and integration into existing systems.
• License Management & Compliance – Ensured proper tracking, renewal management, and compliance with Microsoft policies.
• Technical Support – Provided troubleshooting, activation assistance, and ongoing support for a seamless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Microsoft licensing project for Voltage Vision LLP was a success, resulting in the seamless procurement, activation, and deployment of all required licenses. The company achieved 100% compliance with Microsoft policies, ensuring legal and regulatory adherence while avoiding any risks. Cost optimization was a key outcome, as the most suitable license plans were selected, reducing unnecessary expenses. The integration of Microsoft products into the existing IT infrastructure was smooth, with minimal downtime, enhancing overall efficiency. Additionally, a structured license management system was implemented, improving tracking and renewal processes. With dedicated technical support, employees experienced minimal disruptions, leading to improved productivity and a more streamlined IT environment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ECLEVA managed the project efficiently, delivering all Microsoft licenses on time with clear communication and seamless execution. They handled procurement, activation, and compliance smoothly, ensuring minimal disruption to operations.

Their responsiveness was excellent, promptly addressing concerns, troubleshooting issues, and providing tailored solutions. Their proactive support and expertise made the licensing process hassle-free, reinforcing their reliability as a Microsoft Solutions Partner.

What was your primary form of communication with ECLEVA - Microsoft Solutions Partner?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of ECLEVA was their efficiency and expertise in managing the Microsoft licensing process seamlessly. Their ability to provide tailored recommendations, prompt support, and cost-effective solutions made the entire experience smooth and hassle-free.

What stood out was their proactive approach and attention to detail, ensuring compliance, minimizing costs, and addressing issues before they became problems. Their commitment to customer satisfaction and clear communication made them a reliable and trusted partner.

Are there any areas for improvement or something ECLEVA - Microsoft Solutions Partner could have done differently?

Overall, ECLEVA delivered excellent service, but there are always areas for improvement. One area could be more proactive guidance on future licensing needs, helping Voltage Vision LLP anticipate upgrades or changes in Microsoft’s licensing policies. Providing a detailed roadmap for license scalability as the business grows would add even more value.

Additionally, while their response time was great, offering a dedicated point of contact for faster resolutions on urgent queries could further streamline support. Enhancing training sessions or documentation on license management and software usage might also help the team maximize the benefits of Microsoft products.

BACKGROUND

Please describe your company and position.

I am the Business Director of Lakshya Consultancy Inc.

Describe what your company does in a single sentence.

Lakshya Consultancy Inc. is a trusted partner in the recruitment industry, building a solid reputation as a leader in connecting exceptional talent with top employers. Our commitment to excellence and ability to adapt to the changing dynamics of the job market set us apart. At Lakshya Consultancy, we specialize in recruiting for a wide range of industries, including IT, Non-IT, BFSI, FMCG, Manufacturing, Engineering, and Logistics. Our expert team of recruitment professionals brings deep industry knowledge and a strategic understanding of the hiring landscape, ensuring we find the right talent for every role. Whether you're seeking skilled professionals or looking for your next opportunity, Lakshya Consultancy delivers tailored recruitment solutions to meet your needs. Connect with us today and experience the difference of partnering with a recruitment firm that consistently matches top talent with leading employers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ECLEVA - Microsoft Solutions Partner to accomplish?

• Automate workflows to improve efficiency and reduce manual tasks.
• Enhance client and candidate management through centralized data.
• Integrate with existing tools for seamless data flow.

SOLUTION

How did you find ECLEVA - Microsoft Solutions Partner?

• Online Search
• Referral

Why did you select ECLEVA - Microsoft Solutions Partner over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ECLEVA - Microsoft Solutions Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The CRM development project was designed to support the recruitment and staffing operations of Lakshya Consultancy Inc., with a focus on incorporating AI-driven functionalities to enhance sales and marketing processes. Below is the detailed scope of work, including key deliverables with AI integration.

Scope of Work
Requirement AnalysisConducted stakeholder discussions to identify challenges and opportunities in existing recruitment and staffing workflows.
Identified areas where AI could streamline processes, such as candidate matching and sales forecasting.
System Design and CustomizationDesigned a scalable CRM architecture with AI-driven capabilities for enhanced automation and decision-making.
Customized modules for client and candidate management, integrating AI tools for predictive analytics and insights.
Workflow Streamlining with AIAutomated repetitive tasks such as lead scoring, candidate matching, and follow-up scheduling using AI algorithms.
Integrated AI chatbots for improved client and candidate communication, offering real-time query resolution.
AI-Powered Analytics and InsightsDeveloped dashboards with AI-driven insights for sales trends, marketing campaign performance, and recruitment metrics.
Integrated machine learning models for predictive analytics, enabling better forecasting of client demands and market trends.
Integration with Existing ToolsEnsured seamless integration of the CRM with existing platforms, such as job boards, email systems, and calendars, incorporating AI tools where applicable.
User-Friendly Interface DevelopmentDesigned an intuitive interface with AI-powered suggestions to improve user experience and efficiency.
Quality Assurance and TestingConducted rigorous testing of AI functionalities, including predictive analytics, chatbots, and automation tools, to ensure accuracy and stability.
Staff Training and DocumentationDelivered training sessions on using AI-enhanced CRM features, such as predictive insights and chatbot functionalities.
Provided user manuals and training materials for AI tools.
Post-Deployment Support and OptimizationOffered continuous support for CRM and AI tools, ensuring seamless operations and quick resolution of issues.
Regularly updated AI models to improve accuracy and relevance over time.
Performance Monitoring with AI
Implemented AI-driven monitoring tools to optimize system performance and provide proactive recommendations for improvements.

Key Deliverables with AI Integration
AI-Enhanced CRM Platform: A robust CRM with integrated AI capabilities tailored for recruitment and staffing.
Automated Candidate Matching: AI algorithms to streamline and improve candidate-to-job matching accuracy.
Predictive Sales and Marketing Analytics: Insights into future trends and performance, aiding better decision-making.
AI-Powered Chatbots: Real-time client and candidate support through intelligent virtual assistants.
Smart Lead Scoring: Automated lead prioritization based on AI-driven predictions of conversion likelihood.
Integration of AI Tools: Seamless connectivity with existing platforms, enhanced by AI for efficiency and automation.
Training and Documentation: Comprehensive guidance for utilizing AI-enhanced features effectively.
Performance Optimization: AI-enabled monitoring and suggestions for continuous improvement of workflows.
The integration of AI in the CRM system ensures that Lakshya Consultancy Inc. can efficiently manage new and existing clients while optimizing recruitment, sales, and marketing processes for long-term growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Reduction in Time Spent: Administrative tasks like candidate matching and follow-ups were automated, reducing processing time by up to 40%.
2. Increased Data Accuracy: Centralized client and candidate records improved data accuracy by 30%, reducing errors in manual data entry.
   Enhanced Sales and Marketing Performance
3. Higher Conversion Rates: AI-driven lead scoring and targeted marketing campaigns increased lead-to-client conversion rates by 25%.
4. Faster Response Times: Integration of AI chatbots reduced average response times to client inquiries by 50%.
5. Streamlined Workflows: Automation of repetitive tasks and seamless integration with existing tools reduced operational bottlenecks, increasing overall productivity by 20%.
6. Fewer Manual Interventions: Automated reports and insights reduced manual effort in performance tracking by 35%.
7. Real-Time Insights: Dashboards provided actionable insights, enabling quicker decision-making and improving campaign effectiveness by 15%.
8. Predictive Analytics: Forecasting client demands and recruitment trends enhanced planning accuracy by 20%.
9. High Adoption Rates: Comprehensive training resulted in a 90% user adoption rate within the first month of deployment.
10. Positive User Feedback: Surveys showed an 85% satisfaction rate among staff using the new CRM system.
11. Increased Revenue: Streamlined sales and marketing processes contributed to a 10-15% growth in revenue within the first six months of implementation.
12. Scalability and Future Readiness: The CRM's scalable architecture ensured it could handle increased client and candidate data as the business grew, positioning Lakshya Consultancy for long-term success.
    
    

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was executed using Agile methodology, ensuring flexibility and continuous improvement throughout the development process. Deliverables were consistently delivered on time, with clear milestones and timelines tracked via Azure DevOps and GitHub for version control and collaboration. Daily scrum meetings facilitated effective communication, allowing the team to quickly address any issues, provide updates, and adjust tasks as needed. The team was highly responsive to our needs, incorporating feedback during sprint reviews and adapting solutions in real time to ensure the project stayed aligned with our goals. Regular follow-up meetings ensured continuous alignment and smooth execution of tasks.

What was your primary form of communication with ECLEVA - Microsoft Solutions Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out as most impressive and unique about ECLEVA is its strong focus on blending cutting-edge technologies like AI, cloud solutions, and automation with a deep understanding of business needs. Their tailored approach to digital transformation—especially in industries like recruitment, education, and government—shows a remarkable commitment to providing solutions that drive efficiency and growth. Additionally, the seamless integration of platforms like Microsoft Dynamics 365, Power Platform, and SharePoint, combined with their Agile project management practices and use of tools like Azure DevOps and GitHub, sets them apart as a forward-thinking technology consulting firm. Their dedication to continuous client support and performance optimization was noteworthy, ensuring long-term value and success for their clients.

Are there any areas for improvement or something ECLEVA - Microsoft Solutions Partner could have done differently?

ECLEVA, as a Microsoft Solutions Partner, has demonstrated a high level of expertise in delivering tailored solutions using technologies like Microsoft Dynamics 365, Power Platform, and Azure. Their approach to integrating these tools into clients' workflows has been effective in driving digital transformation and improving efficiency. One area where they truly excel is in their seamless combination of business process automation and user experience design, ensuring that solutions are not only powerful but also intuitive. The continued focus on delivering custom, scalable solutions positions ECLEVA as a reliable partner for businesses seeking long-term growth and success.

Their commitment to customer support and post-deployment optimization further sets them apart. The regular follow-up meetings, proactive performance monitoring, and tailored training have consistently helped clients adopt solutions smoothly and ensure ongoing value. This level of responsiveness and dedication fosters strong client relationships and ensures that clients maximize the benefits of their technology investments. Overall, ECLEVA’s ability to adapt and deliver solutions with a focus on user-friendliness and efficiency makes them a standout partner in the Microsoft ecosystem.

I would highly recommend ECLEVA as a Microsoft Solutions Partner due to their expertise in delivering tailored, efficient, and scalable digital solutions, combined with excellent customer support and a strong commitment to client success.

BACKGROUND

Please describe your company and position.

I am the President of Riics

Describe what your company does in a single sentence.

Provider of Microsoft D365 Customer Engagement Solutions, Project Management, and Agile Coaching services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ECLEVA - Microsoft Solutions Partner to accomplish?

• Provide Microsoft Dynamics CRM (D365) consultants to create and deliver CRM solutions for clients
• Provide programing resources to create custom solutions.

SOLUTION

How did you find ECLEVA - Microsoft Solutions Partner?

• Online Search
• Other

Why did you select ECLEVA - Microsoft Solutions Partner over others?

• Great culture fit
• Good value for cost
• Referred to me
• Other

How many teammates from ECLEVA - Microsoft Solutions Partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecleva is an outsourced Microsoft Dynamics solutions (D365) partner that provides CRM solutions working with Riics. Ecleva provides D365 customization, configuration, and deployment services as well as custom application development to meet customer's requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered solutions as defined in the requirements in timely manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecleva staff was responsive to requests, had regularly scheduled check-ins, and delivered solutions on time within budget.

What was your primary form of communication with ECLEVA - Microsoft Solutions Partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Leaders and team members had the expertise required to deliver on their commitment. ECLEVA - Microsoft Solutions Partner is a great partner to work with. 

Are there any areas for improvement or something ECLEVA - Microsoft Solutions Partner could have done differently?

No