Ecce

BACKGROUND

Please describe your company and position.

I am the CEO of Biosphere

Describe what your company does in a single sentence.

We provide modern and ecological forms of alternative energy sources for companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecce to accomplish?

• They provided comprehensive software.
• They helped in writing down the processes.
• They told us exactly step by step what the cooperation would look like, and it did.

SOLUTION

How did you find Ecce?

Referral

Why did you select Ecce over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Ecce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I commissioned the creation of a CRM system for managing customers, orders and issuing invoices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Adding orders and sharing them with customers
2. Issuing invoices based on the final order 
3. Company notifications about changes in orders etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was performed on time. It often happened that changes were introduced faster than I expected. One of the principles of their company is to listen to the customer, which could actually be felt.

What was your primary form of communication with Ecce?

In-Person Meeting

What did you find most impressive or unique about this company?

1. I understood what was happening in the project, even though I have no technical education. Everything was explained thoroughly.
2. The company helped us write down our processes, even though we didn't have them written down. 
3. They quickly introduced necessary changes if necessary.

Are there any areas for improvement or something Ecce could have done differently?

I am satisfied with the effect and the course of work, I did not notice anything to improve throughout the project.