Omnichannel Digital Transformation Solutions
eBSEG "e-Business Solutions Enabling Group", is a Global premier solution provider for omnichannel solutions. A company specialized & a premier provider for front-end, OmniChannel Platform since 2000 in North America and EMEA.
eBSEG Introducing CEEP, Customer Experience & Engagement OmniChannel Portal Platform (One UNIFIED Platform Addressing All Channels Seamlessly) for Banking, Insurance, Wealth Management Company, or any other Financial Service Industry.
Our Omnichannel Solutions include:
- Digital Banking Solution.
- Digital Insurance Solution.
- Digital Sales and Onboarding Platform.
- Digital Trading Solution.
- Mobile Queuing Solution.
- Digital Chatbot Platform.
- Digital Messaging Solution.
- Digital Self Service Solution.
- Digital Customer Assistance Solution.
- Digital Patient Assistance Solution.
National Bank of Egypt (NBE). Credit Agricole Egypt Bank. Bank Saudi Fransi Blom Bank Export Development Bank of Egypt (EBE). Alrajhi Bank Misr Life Insurance (MLI).
eBSEG Introducing CEEP, Customer Experience & Engagement Omnichannel Platform for Banking, Insurance, Wealth Management Company or any other Financial Service Industry. At eBSEG, we saw the demand for a single unified portal Omnichannel Customer Experience Platform, where all content, features and business functions for all channels could be created, updated, and implemented, from one source, with one team. Our Omnichannel Solutions include:- - Digital Banking Solution. - Digital Insurance Solution. - Digital Sales and Onboarding Platform. - Digital Trading Solution. - Digital Messaging Solution. - Mobile Queuing Solution. - Digital Self Service Solution. - Digital Customer Assistance Solution. - Digital Patient Assistance Solution.
At the start of the year the sales and marketing teams, meet together to put new plans and techniques to increase company sales.
Now, SMS is not enough for marketing.
eBSEG provides enterprises a Digital Messaging Solution with featured Capabilities.
eBSEG Digital Messaging solution supports sending messages through Android and IOS Notifications, WhatsApp, Facebook Messenger, SMS, and Email.
eBSEG Messaging Platform features include:
• sending messages any time through any channel.
• via multiple message formats.
• and limitless flexibility.
• which enables interactive communication with customers.
• with notifications that the message is read or not.
• and this considers marketing unrivaled.
this will help enterprises to improve customer engagement and keep your brand top of customer's mind
By sending notifications about transactions, withdrawal, deposits, reminders, events, security, and more.
internet Banking Solution for Credit Agricole Egypt Bank.
Let your clients save their time and not wait on queues in your branches and book their turn online before arriving to the branch through eBSEG Mobile queuing solution.
Save clients 'time and notify them with their turn status changes and advise them time to arrive to the nearest less crowded branch. This will help you to reduce and distribute load on your branches and improve your services to increase the clients' engagement and satisfaction.
eBSEG Digital Trading Solution is an OmniChannel brokerage system with Real-time Market Services, Market Interests, Market Overviews, online integration, Currencies News, various indices at your fingertip.
eBSEG Trading Solution will enable you to create a portfolio and track important stocks , watch real-time changes, and status to manage your accounts, invest directly, find advice & more.
eBSEG has packaged its Digital Bot Platform for security, Commercial and Regulatory requirements to be hosted on Perm and with a one-time payment model to suit Banks and Insurance and Gov Entities requirements.
eBSEG Digital Bot Platform is not only dual-language by customizing to local needs and supports three languages (Arabic -English, and FrancoArab).
eBSEG Digital chatbot Platform helps you to connect to your customers via your Facebook Messenger, WhatsApp, SMS, MS Teams, and runs on your Portal and Mobile Apps as well.
For the Second time, eBSEG Omnichannel Digital Banking Platform wins Global Finance award 2020 for Best Mobile Banking Adaptive Website implemented at Credit Agricole Egypt, congratulations to our partner Credit Agricole Egypt.
Everyday eBSEG achieve new success story. Congratulations to our partner NBE, National Bank of Egypt.
NBE has won award from the global brands magazine in Banking / Finance Sector.
NBE Public eBanking Portal has Awarded as Most User Friendly Banking Website in Africa.
eBSEG has delivered to NBE a unique state of the Art Customer Centric Web Portal that not only achieves traditional marketing content but also acts as a Full Digital On Boarding Platform.
eBSEG Digital Insurance Solution transform insurance organizations services to be available for your customers over mobile and web anytime.
eBSEG Insurance Solution enable the customers to view their coverage, Buy New Policy online and pay for it using Credit Card and make changes to others, pay bills and make a claim or chat live with an agent and so much more.
The solution provide coverage for Car, real estate properties, Travel, medical and life insurance industries.
Digital Sales and Onboarding Platform is customized for Banks and Insurance Companies.
With our newly innovated Digital Sales and Onboarding platform, Sales is made easy, banking or insurance products are just a click away from customers with the best customer experience and engagement platform.
Not a single sale would be lost. Customers can start to buy process on one channel including a branch and finish it on any channel and the system keeps reminding/alerting customers with unclosed sales to help close them.