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Eastern Software Solutions Pvt. Ltd.

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RPA, BI, Mobile Apps, ERP Solutions and Services

Eastern Software Solutions Private Limited (ESS), established in 1990 is a premier IT Solutions & Services company. ESS has a presence in 27+ countries and has 1,500+clients in over 20 different industry verticals.

ESS has five core business domains:

 1. ebizframe ERP

2. Robotic Process Automation(RPA)

3. Business Intelligence(BI)

3. Internet of Things(IoT)

4. Mobile Application Development

5. IT outsourcing

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    250 - 999
  • Locations
    Noida, India
  • Year founded
    Founded 1990

4 Locations

  • Noida , India
  • Accra , Ghana
  • Nairobi , Kenya
  • Navi Mumbai , India

Service Lines
Enterprise App Modernization
25%
Web Development
20%
Custom Software Development
15%
Mobile App Development
15%
AI Development
5%
Application Management & Support
5%
Application Testing
5%
Other Application Development
5%
Robotics Process Automation
5%

No Focus Areas have been added yet…

Industries
Information technology
100%
Clients
Midmarket ($10M - $1B)
45%
Small Business (<$10M)
35%
Enterprise (>$1B)
20%

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Our Story

At ESS, we believe that true digital transformation happens at the intersection of innovation and partnership. Our leadership team brings decades of global experience across ERP solutions, AI, RPA, and business intelligence. We pride ourselves on working closely with our clients to understand their operational needs, delivering scalable, custom enterprise solutions and reliable IT outsourcing that turn technological potential into business success.

Meet the Team

Amit Khatter

Amit KhatterManaging Director, ESS

Amit is passionate about helping businesses grow through technology and digital transformation. At ESS, he focuses on ERP solutions, AI, business intelligence, RPA, and enterprise applications while working closely with teams and clients across globa

What Sets Us Apart

1. Proprietary AI & ERP Accelerators

We fast-track your time-to-market by leveraging pre-built software blocks, advanced BI frameworks, and intelligent RPA modules. This allows us to deliver scalable enterprise applications with reduced development timelines and lower overhead costs.

CMMI-Level Structure Meets Agile Flexibility

We bridge the gap between corporate compliance and rapid execution. By blending structured governance with 2-to-4-week Agile sprints, we guarantee total budget predictability, meticulous data security, and the flexibility to adapt.

Active Leadership Oversight

Unlike impersonal IT firms, ESS maintains an active executive governance model. Our senior leadership team remains directly involved in monthly steering reviews, ensuring dedicated architectural oversight and real accountability.

Quick Facts

36 years in business

Commonly Asked Questions

Our Client Collaboration Framework- At Eastern Software Systems (ESS), we don't just act as a software vendor; we operate as a strategic technology partner. Whether we are implementing an AI-powered ERP, deploying intelligent RPA bots, or building custom enterprise applications, our collaboration is designed around transparency, predictability, and shared accountability. 1. Discovery & Strategic Alignment Every successful project begins with deep listening. We conduct structured workshops with your key business and technical stakeholders to ensure complete alignment before development begins. Deep-Dive Assessment: We analyze your existing workflows, legacy IT infrastructure, and operational bottlenecks. KPI Definition: We establish clear, measurable business outcomes (e.g., reducing processing cycle times or automating manual workflows). Scope Blueprinting: We deliver a transparent project scope, itemized timeline, and resource allocation map to eliminate surprises. 2. Architecture & Solution Design Our technology architects design a system tailored to your unique infrastructure—prioritizing security, scalability, and seamless integration. Tech Stack Optimization: We select the precise tools (AI, BI, or RPA engines) that match your long-term enterprise goals. Integration Planning: We design robust APIs to ensure the new solution smoothly communicates with your existing databases or legacy systems. 3. Agile Sprints & Transparent Development We utilize a highly collaborative Agile-Scrum framework. This guarantees you have full visibility into the development pipeline.

Our turnaround time is highly adaptable, structured to match the complexity and scale of your digital transformation goals. We balance rapid execution with the rigorous engineering required for enterprise stability. Here is how we typically break down our delivery timelines: 1. Rapid Prototypes & MVPs (2 to 4 Weeks) For proof-of-concept projects, targeted automation workflows, or initial software mockups, we deliver functional prototypes within 2 to 4 weeks. This allows your stakeholders to visualize and test the core functionality of a solution quickly before committing to full-scale development. 2. Standalone Modules & RPA Automations (1 to 3 Months) Mid-sized projects—such as deploying intelligent RPA bots, building specific Business Intelligence (BI) dashboards, or developing isolated enterprise application modules—typically take 1 to 3 months from discovery to deployment. 3. Full-Scale Enterprise Solutions & ERP (3 to 6+ Months) Comprehensive, end-to-end digital transformations—such as implementing or migrating an AI-powered ERP system, complex Oracle migrations, or large-scale custom software architectures—generally require 3 to 6+ months. This timeline ensures meticulous data migration, parallel system testing, and thorough user onboarding to eliminate any risk to your live operations.

Our project management process at Eastern Software Systems (ESS) combines the structure of CMMI-level standards with the flexibility of Agile methodologies. This ensures predictable, high-quality delivery while allowing the flexibility needed for modern digital transformations. Here is the 4-stage framework we use to manage every project from inception to rollout: 1. Initiation & Requirements Architecture We kick off by aligning our technical implementation with your high-level business goals. Discovery Workshops: Our business analysts map your existing workflows, legacy IT infrastructure, and pain points. Scope Definition & WBS: We break down the project into a granular Work Breakdown Structure (WBS) to establish explicit deliverables, milestones, and timelines. Risk Analysis: We proactively identify technical dependencies, potential data migration hurdles, and security considerations, creating a formal risk mitigation plan before development begins. 2. Sprint Planning & Agile Execution To maintain high velocity and adapt to changing business needs, we break development down into 2-to-4-week sprints. Sprint Backlog Prioritization: At the start of each cycle, we define exactly what features will be built, tested, and delivered. Daily Stand-ups: Our cross-functional teams of architects, developers, and QA engineers hold brief daily syncs to eliminate blockers immediately. Real-time Dashboards: We give your stakeholders direct visibility into our project management tools (like Jira or Azure DevOps) to track sprint velocity and burndown charts. 3. Integrated Quality Assurance & Governance Quality is treated as a continuous process, not a final phase. Parallel Testing: Our QA team runs automated and manual functional testing simultaneously with development to catch bugs early. Structured Change Management: If project requirements evolve, they flow through a formal change-control process to assess impact on budget and timelines before being integrated.

To ensure enterprise-grade quality and dedicated leadership oversight, we carefully balance our operational capacity across three main engagement streams: Active Digital Transformations (10–15 Clients): At any given time, we manage 10 to 15 major, active enterprise projects. This includes complex initiatives like AI-powered ERP implementations, legacy migrations, intelligent RPA rollouts, and custom enterprise software development. Limiting large-scale projects ensures our senior architects and project managers can remain deeply involved in daily execution. Continuous Managed Services (50+ Clients): We concurrently support over 50 long-term clients globally through ongoing IT outsourcing, application maintenance, and Business Intelligence (BI) optimization. These are stabilized environments managed by dedicated support teams operating under strict Service Level Agreements (SLAs). Strategic Consulting & Discovery (3–5 Clients): We run a select number of early-stage discovery and proof-of-concept (MVP) workshops. This allows prospective clients to evaluate system architectures and prototype workflows within a 2-to-4-week window without disrupting our active development pipelines. By segregating our resources into specialized delivery units, we guarantee that every client—whether embarking on a massive digital overhaul or requiring lean, ongoing infrastructure support—receives undivided technical attention and predictable, on-time delivery.

Our onboarding process is designed to ensure a seamless transition, minimal disruption, and immediate alignment with your business goals. Over the course of 1 to 2 weeks, we integrate our team with yours through a structured 4-step workflow: 1. Technical & Operational Kickoff: We host an alignment workshop to introduce your dedicated project team, establish communication channels (Slack, Teams), and grant access to project management dashboards. We finalize the initial project roadmap and define short-term milestones. 2. Knowledge Transfer & Asset Audit: Our engineers conduct a thorough review of your existing IT infrastructure, legacy code, and technical documentation. If we are migrating systems or deploying AI/RPA solutions, we run data integrity audits to ensure safe handling of your information. 3. Secure Environment Setup: We establish secure development, staging, and testing environments. Access controls, data encryption protocols, and compliance measures are configured to mirror your enterprise security standards, ensuring complete data protection from day one. 4. Governance & SLA Standardization: We establish a clear reporting cadence, scheduling weekly progress reviews and monthly steering committee meetings. Communication protocols are finalized with your Single Point of Contact (SPOC) to ensure complete delivery transparency.

Locations (4)

3rd Floor, Tower B, Lotus Business Park, Sector-127 Noida, India 201313

501 - 750

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