DotSee Web Services S.A. Packages
Vironas, Greece
View Full ProfilePackages we offer:
Umbraco Maintenance & Support
Annual packages with SLA combining retained hours for development of new features with unlimited guaranteed responses to P1/P2 incidents, proactive maintenance, and monthly or bi-monthly site reports.
| Features |
Small $300 /moBest for small businesses |
Medium $1,800 /moBest for medium-sized businesses |
Large $3,600 /moBest for large businesses |
|---|---|---|---|
|
Retained Hours |
N/A |
200 hours / year |
400 hours / year |
|
SLA for P1/P2 incidents |
P1: 4 business hours, P2: 8 business hours |
P1: 4 business hours, P2: 8 business hours |
P1: 2 business hours, P2: 4 business hours |
|
Reporting |
N/A |
1 per month |
2 per month |
|
Proactive Maintenance |
– |
|
Small $300 /moBest for small businesses |
|
|---|---|
|
Retained Hours |
N/A |
|
SLA for P1/P2 incidents |
P1: 4 business hours, P2: 8 business hours |
|
Reporting |
N/A |
|
Proactive Maintenance |
– |
|
Medium $1,800 /moBest for medium-sized businesses |
|
|---|---|
|
Retained Hours |
200 hours / year |
|
SLA for P1/P2 incidents |
P1: 4 business hours, P2: 8 business hours |
|
Reporting |
1 per month |
|
Proactive Maintenance |
|
|
Large $3,600 /moBest for large businesses |
|
|---|---|
|
Retained Hours |
400 hours / year |
|
SLA for P1/P2 incidents |
P1: 2 business hours, P2: 4 business hours |
|
Reporting |
2 per month |
|
Proactive Maintenance |
|