DotSee Web Services S.A.

BACKGROUND

Please describe your company and position.

I am the Director of Plan 9

Describe what your company does in a single sentence.

Plan 9 design and develop content managed websites for agencies and medium to large organisations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DotSee Web Services S.A. to accomplish?

• Data integration
• Outsourced website development
• Project management

SOLUTION

How did you find DotSee Web Services S.A.?

• Online Search

Why did you select DotSee Web Services S.A. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DotSee Web Services S.A. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My client, an international wine merchant needed a new refreshed website that would feature their portfolio of wines and producers. All wine and producer data needed to feed from the client's internal stock database. In addition we needed an easy to manage CMS to update non-wine data such as news and blog posts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success was measured by:

1. increased website traffic
2. Increased conversions (contacts and orders)
3. Positive feedback from customers and staff

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Teamwork & Slack to manage the project. Even though DotSee are based in Greece and we are in the UK the project ran smoothly thanks to good project planningnand communication on both sides.

What was your primary form of communication with DotSee Web Services S.A.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal service is so important on a project like this. Sot was always on hand when we needed to discuss anything and was all over the detail of the project,

Are there any areas for improvement or something DotSee Web Services S.A. could have done differently?

None