DotSee Web Services S.A. Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.7
Willing to Refer 5.0

Top Mentions

Review Highlights

Cultural and Value Alignment

Clients selected DotSee Web Services S.A. due to their alignment in culture and company values. This cultural fit facilitated seamless collaboration and contributed to a positive working relationship.
Personalized Service and Attention to Detail

DotSee Web Services S.A. was noted for their personalized service and attention to project details. Clients valued their hands-on approach and the availability of team members for discussions and assistance.
Impressive Technical Expertise

Clients were impressed with DotSee Web Services S.A.'s technical expertise, particularly in implementing Umbraco CMS and modern UX/UI design. Their ability to deliver customized solutions tailored to business needs was highly valued.
Responsive Post-launch Support

Clients appreciated DotSee Web Services S.A.'s ongoing maintenance and technical support post-launch. Their commitment to addressing issues and providing solutions contributed to sustained project success.
Room for Improvement in Documentation

While DotSee Web Services S.A. provided training and support, one client suggested the addition of a comprehensive written manual for Umbraco CMS to facilitate internal content management and reduce reliance on external support.
Effective Communication Skills

DotSee Web Services S.A. was praised for their effective communication, utilizing virtual meetings and messaging apps to ensure smooth collaboration. Their responsiveness and transparency were key factors in successful project execution.

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DotSee Web Services S.A. Reviews

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UX/UI Design Web Development
Umbraco CMS
$10,000 to $49,999
Jan. 2024 - Jan. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"What impressed us about DotSee Web Services S.A. was their combination of technical expertise and a cultural fit."

Dec 4, 2025

Marketing Manager, Software Development Company

Anonymous

Other industries
Munich, Germany
51-200 Employees
Online Review
Verified

DotSee Web Services S.A. implemented Umbraco CMS for a software development company. The team redesigned and modernized the client's website, focusing on modern UX/UI principles, and provided support.

DotSee Web Services S.A.'s work improved the client's user engagement, content management efficiency, mobile responsiveness, and SEO. The team demonstrated strong project management and adhered to timelines. Furthermore, DotSee Web Services S.A.'s communication was proactive and transparent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a software company

Describe what your company does in a single sentence.

With 25+ years of experience, our company delivers cutting-edge software that helps automotive dealerships drive efficiency, enhance customer experience, and accelerate growth through digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DotSee Web Services S.A. to accomplish?

Implement Umbraco CMS
Redesign and Modernize the Website
Provide Ongoing Support and Maintenance

SOLUTION

How did you find DotSee Web Services S.A.?

Online Search

Why did you select DotSee Web Services S.A. over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from DotSee Web Services S.A. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the complete design and development of a new corporate website, focusing on modern UX/UI principles and a robust content management system. The goal was to create a visually appealing, user-friendly, and high-performing platform that supports marketing objectives and delivers an exceptional user experience across all devices.

Key Deliverables
1. Discovery & Strategy

Requirements gathering and stakeholder workshops

Definition of site architecture, user flows, and content strategy

2. UX/UI Design

Wireframes and interactive prototypes for key pages
High-fidelity visual designs aligned with brand guidelines
Responsive design for desktop, tablet, and mobile

3. CMS Implementation

Development on Umbraco CMS for flexible content management
Custom templates and modules tailored to business needs

4. Website Development

Front-end and back-end development

5. Testing & Quality Assurance

Cross-browser and cross-device testing
Performance optimization and security checks

6. Deployment

Migration of content and go-live support

7. Post-launch Support

Ongoing maintenance and technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved User Engagement

Content Management Efficiency

Performance & Security

Lead Generation & Conversions

Mobile Responsiveness

SEO & Traffic Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DotSee Web Services S.A. demonstrated strong project management throughout the engagement. They provided a clear timeline and adhered to agreed milestones, ensuring deliverables were completed on schedule. Communication was proactive and transparent, with regular progress updates and quick responses to questions or change requests.
They were highly responsive to our needs, accommodating feedback promptly and offering practical solutions when challenges arose. Their collaborative approach made it easy to align on priorities and maintain momentum, resulting in a smooth and efficient project delivery.

What was your primary form of communication with DotSee Web Services S.A.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about DotSee Web Services S.A. was their combination of technical expertise and a cultural fit. They not only delivered exceptional work in Umbraco CMS implementation and UX/UI design, but they also aligned seamlessly with our team’s way of working.

Are there any areas for improvement or something DotSee Web Services S.A. could have done differently?

One area for improvement would be providing a written manual or user guide for Umbraco and back-office handling. While the team offered training and support, having a comprehensive, easy-to-follow document would help our internal team manage content more efficiently and reduce dependency on external assistance.

RATINGS

5.0

Search Engine Optimization UX/UI Design Web Development
Amazon Application Development Framework
+6
Confidential
Jan. - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''tTe project ran smoothly.''

Aug 9, 2023

Director, Plan 9

Dan Evans

Other industries
London, England
1-10 Employees
Online Review
Verified

A web development company hired DotSee Web Services S.A. to outsource web development and project management tasks. They took care of data integration and CMS creation, among other tasks.

Thanks to DotSee Web Services S.A.’s efforts, the client saw an increase in website traffic, conversions, and customer orders. The team managed the project well despite being in a different country using Slack and Teamwork. They were communicative and responsive throughout the process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Plan 9

Describe what your company does in a single sentence.

Plan 9 design and develop content managed websites for agencies and medium to large organisations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DotSee Web Services S.A. to accomplish?

Data integration
Outsourced website development
Project management

SOLUTION

How did you find DotSee Web Services S.A.?

Online Search

Why did you select DotSee Web Services S.A. over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from DotSee Web Services S.A. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My client, an international wine merchant needed a new refreshed website that would feature their portfolio of wines and producers. All wine and producer data needed to feed from the client's internal stock database. In addition we needed an easy to manage CMS to update non-wine data such as news and blog posts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success was measured by:

increased website traffic
Increased conversions (contacts and orders)
Positive feedback from customers and staff

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Teamwork & Slack to manage the project. Even though DotSee are based in Greece and we are in the UK the project ran smoothly thanks to good project planningnand communication on both sides.

What was your primary form of communication with DotSee Web Services S.A.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The personal service is so important on a project like this. Sot was always on hand when we needed to discuss anything and was all over the detail of the project,

Are there any areas for improvement or something DotSee Web Services S.A. could have done differently?

None

RATINGS

5.0

Web Design Web Development
Less than $10,000
Apr. - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their communication was impressive."

Dec 4, 2025

Managing Director, XLYTiCa

Antonios Chatzipavlis

Information technology
Greece
1-10 Employees
Online Review

DotSee Web Services S.A. designed and developed a corporate website for a data and AI solutions company.

DotSee Web Services S.A. successfully delivered the website. The team delivered the project on time and was responsive to the client's needs. Their communication, leveraging virtual meetings, was impressive.

Showing 1-3 of 3 Reviews

Retained Hours Umbraco Support

Bug fixing and implementation of new features for Umbraco websites. Billed hourly. Unused hours are carried over to the next renewal. Can be topped up any time.

Small

Retainer 25 - 25 hours per year.

$3,000 /total

Number of Hours: 25 retained hours
Vaild for: 1 year
Renewal Grace Period: 2 months

Medium

Retainer 50 - 50 hours per year.

$4,750 /total

Number of Hours: 50 retained hours
Vaild for: 1 year
Renewal Grace Period: 2 months

Large

Retainer 100 - 100 hours per year.

$8,000 /total

Number of Hours: 100 retained hours
Vaild for: 1 year
Renewal Grace Period: 2 months

Features	Small $3,000 /total	Medium $4,750 /total	Large $8,000 /total
Number of Hours	25 retained hours	50 retained hours	100 retained hours
Vaild for	1 year	1 year	1 year
Renewal Grace Period	2 months	2 months	2 months

Small $3,000 /total
Number of Hours	25 retained hours
Vaild for	1 year
Renewal Grace Period	2 months

Medium $4,750 /total
Number of Hours	50 retained hours
Vaild for	1 year
Renewal Grace Period	2 months

Large $8,000 /total
Number of Hours	100 retained hours
Vaild for	1 year
Renewal Grace Period	2 months

Umbraco Maintenance & Support

Annual packages with SLA combining retained hours for development of new features with unlimited guaranteed responses to P1/P2 incidents, proactive maintenance, and monthly or bi-monthly site reports.

Small

Best for small businesses

$300 /month

Retained Hours: N/A
SLA for P1/P2 incidents: P1: 4 business hours, P2: 8 business hours
Reporting: N/A

Medium

Best for medium-sized businesses

$1,800 /month

Retained Hours: 200 hours / year
SLA for P1/P2 incidents: P1: 4 business hours, P2: 8 business hours
Reporting: 1 per month
Proactive Maintenance

Large

Best for large businesses

$3,600 /month

Retained Hours: 400 hours / year
SLA for P1/P2 incidents: P1: 2 business hours, P2: 4 business hours
Reporting: 2 per month
Proactive Maintenance

Features	Small $300 /mo	Medium $1,800 /mo	Large $3,600 /mo
Retained Hours	N/A	200 hours / year	400 hours / year
SLA for P1/P2 incidents	P1: 4 business hours, P2: 8 business hours	P1: 4 business hours, P2: 8 business hours	P1: 2 business hours, P2: 4 business hours
Reporting	N/A	1 per month	2 per month
Proactive Maintenance	–

Small $300 /mo
Retained Hours	N/A
SLA for P1/P2 incidents	P1: 4 business hours, P2: 8 business hours
Reporting	N/A
Proactive Maintenance	–

Medium $1,800 /mo
Retained Hours	200 hours / year
SLA for P1/P2 incidents	P1: 4 business hours, P2: 8 business hours
Reporting	1 per month
Proactive Maintenance

Large $3,600 /mo
Retained Hours	400 hours / year
SLA for P1/P2 incidents	P1: 2 business hours, P2: 4 business hours
Reporting	2 per month
Proactive Maintenance

Locations (1)

117 Kiprou Vironas, Greece 162 32

6 - 9

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Umbraco Development and Support Services

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Reviews

DotSee Web Services S.A. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Cultural and Value Alignment

Personalized Service and Attention to Detail

Impressive Technical Expertise

Responsive Post-launch Support

Room for Improvement in Documentation

Effective Communication Skills

Reviews mentioning:

DotSee Web Services S.A. Reviews

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BACKGROUND

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SOLUTION

RESULTS & FEEDBACK

RATINGS

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Web Design & Dev for Data & AI Solutions Company

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Portfolio & Awards

Packages

Packages we offer:

Retained Hours Umbraco Support

Small

Medium

Large

Umbraco Maintenance & Support

Small

Medium

Large

Location

Locations (1)

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