Accounting
$10,000 to $49,999
June - Sep. 2020

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 0.5

"They were absolutely worst firm to work with."

Jul 13, 2022

Accounting Manager, Public Company

Anonymous

Other industries
British Columbia, Canada
11-50 Employees
Online Review

DMCL was tasked to do a standard audit for a public company. They acted as the client's company auditors.

DMCL was not able to complete the project's tasks and the client wasn't happy with their services, which end up in bad collaboration results. They were unresponsive, rude, and communicated poorly. The client's dissatisfaction led to a bad impression for the team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Public company - Accounting Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DMCL, and what were your goals?

They were hired on and appointed to act as the company auditors.

SOLUTION

How did you select this firm and what were the deciding factors?

Recommendation from the board and endorsed by the CFO.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

Work was a standard audit for the company year end.

Describe their billing or cost structure.

Billed by the hour

How many resources from the firm's team worked with you, and what were their positions?

Staff accountant, senior accountant and a manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

They were absolutely worst firm to work with. Not only did the staff show extreme incompetence (they struggled to understand basic math) the Manager assigned to the file was by far one of the rudest and stuck up people I have ever met. Worst of all, they did not make the deadline, made a ton of errors and cost us our own personal hell of extra work due to having to fix and rework a number of their errors.

Describe their project management style, including communication tools and timeliness.

Poor communication, rude and non responsive.

What did you find most impressive or unique about this company?

How a firm so bad can still operate?

Are there any areas for improvement or something they could have done differently?

Do the world a favor and dissolve the company and never offer your services again.

RATINGS

1.0

DMCL

Accounting Firm in British Columbia, Canada

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DMCL

Accounting Firm in British Columbia, Canada

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