Digital Quality Agency Reviews (1), Pricing, Services & Verified Ratings

E-Commerce Development Pay Per Click Search Engine Optimization Social Media Marketing
Confidential
Dec. 2022 - Feb. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''They did a great job, and I loved them.''

Mar 7, 2023

Executive, E-Commerce Company

Anonymous

Retail
Cherry Hill, New Jersey
1-10 Employees
Phone Interview
Verified

An e-commerce company hired Digital Quality Agency for web development, SEO, and advertising. They created a Shopify site from scratch and handled keyword research, Google Ads, and SMM on Instagram and TikTok.

Thanks to Digital Quality Agency's work, the client received great feedback on their site and saw increased sales and conversions. Digital Quality Agency was communicative and punctual with their process. The client also praised their outstanding customer service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an e-commerce company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Digital Quality Agency?

We needed help with website development and maintenance.

SOLUTION

What was the scope of their involvement?

Digital Quality Agency helped us develop our Shopify website from scratch. Regarding the process, we told them what we were looking for, and they took care of the rest.

In addition, they took care of social media management (SMM) by replying to comments and posting. Moreover, Digital Quality Agency’s team handled SEO, keyword research, and the development of creative assets for media advertising on Google Ads, Facebook, TikTok, and Instagram.

What was the team composition?

I mainly worked with Johnny (Owner) and his assistant.

How did you come to work with Digital Quality Agency?

We found Digital Quality Agency via Thumbtack and chose them because they had a good website customization package. In addition, they had good pricing and seemed personable and hands-on with customer service.

What is the status of this engagement?

We worked together from December 2022–February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received only positive comments on our website, and that was thanks to Digital Quality Agency’s professional work. In addition, we noticed an increase in sales conversions.

How did Digital Quality Agency perform from a project management standpoint?

Digital Quality Agency’s project management was excellent and above my expectations. They delivered everything on time and communicated with us via phone calls, email, and texts.

What did you find most impressive about them?

Digital Quality Agency’s customer service made them stand out from their competitors.

Are there any areas they could improve?

I didn’t think they could improve anything because they did a great job, and I loved them — I’m already planning on doing two more websites with them.

Do you have any advice for potential customers?

Communicate effectively what you want from them and be transparent throughout the process.

RATINGS

5.0

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