Digital Expert is an e-commerce marketing agency. We run Meta Ads, Google Ads, SEO, AI search visibility and conversion optimization for online stores. Founded in 2017.
Do we guarantee results?
The growth target goes into the contract. We can do that because we don't take every client: first we run a diagnostic, and if we can't see a path to the number, we say no.
Why our diagnostic is fast:
Over 500 stores have gone through our hands, more than 100 million euro in ad budget, and 120 more come in every month. That became a benchmark database, and we run our own AI models on top of it, so within days we know where the real problem sits.
What we do for online stores:
Meta Ads and Google Ads. Campaign structure, product feeds, scaling budget without losing efficiency. Search visibility, in Google and in AI.
Technical SEO, category and product pages, content, and getting ChatGPT, Perplexity and Google's AI answers to recommend your store. Conversion rate optimization. Audits, landing pages, checkout, product pages.
Creative production with AI. More ad variants tested per month than a manual team gets through. Tracking that reports profit, not just conversions. GA4, Conversion API, server-side, dashboards you can decide from.
Mastermind coaching. For owners who'd rather build an in-house team than outsource forever.
How we think about growth: every store moves through the same phases. Research, offer, validation, conversion, traffic, creative, retention, scale. Each has an exit criterion. Most stores stall by spending hard on a phase they haven't earned yet.
Who we're a fit for: owners of stores already selling, stuck at a ceiling, where revenue grows but profit doesn't, and where we see a realistic way to change that. Who we're not for: owners with unrealistic targets, or the belief that an agency alone will fix the business. If advertising isn't what's holding you back, we'll say so and fix wh
Digital Marketing for Electronic E-Commerce Retailer
Featured Review
Other Digital Marketing
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were able to scale our brand for a short period of time."
Jun 14, 2022
Co-Founder, Electronic E-Commerce Retailer
Peter Dimitrov
Retail
Sofia, Bulgaria
51-200 Employees
Online Review
To gain a competitive edge against their more established competitors, an electronic e-commerce retailer engaged with Digital Expert for their digital marketing services.
Thanks to the efforts of Digital Expert, the company has been able to drive their revenue up by 448% and ROAS by 24% in just six months of engagement. The team is highly responsive, and internal stakeholders are particularly impressed with their diverse and scalable solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the co-founder of an e-commerce brand that sells electronics and innovative products online.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Digital Expert, and what were your goals?
In a direct comparison, it was hard for us to prove ours worth against more established and glamorous competitors. The challenge was: How could we persuade mainstream consumers to view us as a premium brand and take a serious look at our innovative products.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were looking for a digital marketing agency specialised in working with E-Commerce businesses. After a deep research, we found out that Digital Expert is the best choice for us, as they have a lot of experience, working with a lot of 7 & 8 Figures businesses, helping them grow.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
Changing the whole eCommerce Facebook Ads funnel structure. Making the targeting strategy more precise using data-driven decisions. Setting up the proper exclusions in Ad Sets. Scaling process for the most profitable ads. Focusing on international growth and localisation tactics.
How many resources from the vendor's team worked with you, and what were their positions?
We had an Account Manager, Email Marketing Specialist, Google Ads Specialist & Facebook Ads Specialist
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The current results after 6 months working with Digital Expert are as it follows - a 11X increase in units sold, a 448% increase in revenue, and a 24% increase in ROAS. They suggested core ROAS optimizations, that we implemented and it worked out. Facebook Ads, Google Ads & Email Marketing are the most powerful tools for us at the moment, helping us achieve those results.
How effective was the workflow between your team and theirs?
We had monthly online meetings with our Account Manager & PPC Specialists and whenever we had any question or suggestion, they were responsive to our needs.
What did you find most impressive or unique about this company?
They have everything needed for any E-Commerce store to make it succeed and grow. They were able to scale our brand for a short period of time and now we are able to run our business in 8+ different markets.
Are there any areas for improvement or something they could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Advertising & PPC for Cosmetic Products Company
AdvertisingMarketing StrategyPay Per Click
$10,000 to $49,999
Jan. 2023 - Mar. 2024
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"We receive what we require with very little need for corrections."
Mar 14, 2024
Manager, Cosmetics Bulgaria
Dessy Terziyska
Verified
Other industries
Bulgaria
1-10 Employees
Online Review
Verified
A cosmetic products company hired Digital Expert for digital advertising and PPC. The team created and posted visual content, maintained the client's Instagram and Facebook ads, and managed their ad budget.
The client was happy with Digital Expert's visual materials and commitment to driving more leads and orders to their business. The team led a communicative and efficient process via virtual meetings, email, and a user-friendly project management platform. The client praised the team's organization.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Cosmetics Bulgaria
Describe what your company does in a single sentence.
Trade with Bulgarian cosmetic products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Digital Expert to accomplish?
Facebook and Instagram Ads
Increase of revenue
SOLUTION
How did you find Digital Expert?
Online Search
Why did you select Digital Expert over others?
High ratings
How many teammates from Digital Expert were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Digital expert maintain our Instagram and Facebook ads and manage our advertising budget, creating visuals and posting the ads.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are happy with the visual materials created by Digital Expert. We receive what we require with very little need for corrections. As of recently the team working on our account is going above and beyond to try to drive leads and orders.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I am happy with the communication. With time we have truly found a way to communicate quickly and efficiently so work gets done on time and in advance. Digital Expert provide a very easy to use platform where we can submit our comments and discuss our needs.
What was your primary form of communication with Digital Expert?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The organization of their work in a platform where you can directly chat and communicate with the people responsible for the projects.
Are there any areas for improvement or something Digital Expert could have done differently?
Everything that could have been communicated and done better was rectified in a timely manner as we were going.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Showing 1-2 of
2 Reviews
Our Story
Ten years in performance marketing teach you one thing: the answer is rarely inside the ad account. Over 500 stores, 100 million euro in ad spend and 120 diagnostics a month have given us benchmarks for almost every e-commerce category, and a way of thinking to go with them.
Start with the goal. Find the one bottleneck between the store and that goal. Work through it, measure, move to the next. One at a time, never a tactic before a diagnosis, and never a number we can't explain.
What Sets Us Apart
Diagnosis before tactics, always
Every store moves through the same phases: research, offer, validation, conversion, traffic, creative, retention, scale. We find which one you're stuck in and fix that. If advertising isn't what's holding you back, we'll say so instead of selling you more of it.
We know the market, not just our own accounts
Over 500 stores, 100 million euro in ad spend and 120 new store analyses every month. That's a benchmark database, so we know what good looks like in your category before we touch anything. Most agencies only know how their own clients perform.
Your growth target goes into the contract
That's only possible because we don't take every client: first we run a diagnostic, and if we can't see a realistic path to the number, we say no. A guarantee is worth nothing if it's given to everyone.
Verified means Clutch independently confirmed Digital Expert LTD is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 1 verified client review averaging 4.8 stars.
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