Digital Efficiency Consulting Group (DECG)

BACKGROUND

Please describe your company and position.

I am the Vice President & Founder of Aurora GP Lens

Describe what your company does in a single sentence.

Contact Lens manufacturing facility

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Efficiency Consulting Group (DECG) to accomplish?

• Assess existing laboratory workflows, uncover process inefficiencies, align teams around standardized operating procedures, and translate optimized workflows into software requirements that improve collaboration, consistency, scalability, and long-term operational efficiency.

SOLUTION

How did you find Digital Efficiency Consulting Group (DECG)?

Other

Why did you select Digital Efficiency Consulting Group (DECG) over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Other

How many teammates from Digital Efficiency Consulting Group (DECG) were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I’ve had the privilege of working with David across multiple respected organizations over the years, and his impact has been consistent and exceptional. David has a rare ability to transform outdated processes into efficient, scalable systems that improve both the customer and internal team experience. One example was when he reviewed our QA process, which at the time relied heavily on paper forms and manual data entry. David helped redesign the workflow and introduce a scanning-based process that eliminated much of the manual handling of paperwork. The result was a much more efficient system that reduced technician time spent on data entry by nearly 10% while improving how information moved through the organization. His strategic thinking, attention to detail, and natural talent for simplifying complexity make him an invaluable partner in any operational improvement initiative. David consistently brings forward creative, cost-saving solutions and approaches challenges with thoughtful analysis and a deep understanding of business needs. Beyond his operational expertise, David is someone I trust implicitly. His integrity, collaborative spirit, and genuine care for helping organizations succeed are unmatched. Any organization working with David through DECG will benefit from his vision, experience, and commitment to meaningful improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Standardized laboratory workflows across departments with documented SOPs for all core production processes.

Reduced workflow variation and process ambiguity through clearly defined roles, responsibilities, and decision points.

Delivered software-ready workflow documentation to support successful system configuration and implementation.

Improved operational visibility by identifying bottlenecks, eliminating redundant steps, and documenting opportunities for continuous improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

David has always delivered on-time or early. He has never been late with a project and his communication is the best!!

What was your primary form of communication with Digital Efficiency Consulting Group (DECG)?

Virtual Meeting

What did you find most impressive or unique about this company?

David has a ton of knowledge about so many different aspects of our business. He really dove into our products and services and had a real understanding of what we do and what we were looking to accomplish.

Are there any areas for improvement or something Digital Efficiency Consulting Group (DECG) could have done differently?

They really went above and beyond with this project and there is really nothing they could have done better. It was my first project with DECG but it definitely will not be my last.