Dextra Labs

BACKGROUND

Please describe your company and position.

I am the Principal of Rolland Ross

Describe what your company does in a single sentence.

Rolland Ross is a law practice services firm that provides legal representation, advisory services, and case management solutions to corporate and individual clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dextra Labs to accomplish?

• We engaged Dextra Labs to modernize our IT infrastructure through cloud consulting and system integration, improve data security, enable remote collaboration for our legal teams, and streamline case management operations.

SOLUTION

How did you find Dextra Labs?

• Online Search
• Clutch Site

Why did you select Dextra Labs over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Dextra Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Cloud readiness assessment and migration strategy
• Migration of on-premise servers to a secure cloud environment
• Integration of case management, document management, and billing systems
• Implementation of secure access controls and compliance-focused architecture

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 40% improvement in system performance and access speed
• 30% reduction in infrastructure maintenance costs
• 99.9% system uptime after migration
• Enhanced data security with zero security incidents post-deployment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dextra Labs demonstrated highly structured and transparent project management. They followed a phased migration plan with clearly defined milestones and provided regular status updates.

Yes, all major deliverables were completed on schedule. They were proactive in addressing compliance concerns specific to the legal industry and were very responsive whenever we required adjustments or clarifications.

What was your primary form of communication with Dextra Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine cloud expertise with an understanding of legal industry compliance requirements stood out.

Are there any areas for improvement or something Dextra Labs could have done differently?

Overall, our experience was extremely positive. If anything, a slightly longer post-migration monitoring period would have been beneficial, although their support team remained accessible and resolved all minor issues promptly.