DevelopWay CJSC

Please describe your company and your position there.

EIF is one of the largest technology agencies, driving the development of ICT/High tech sector in Armenia and promoting tech innovation in the region. For 20 years, EIF has designed and delivered large scale institutional initiatives and pioneered disruptive approaches to foster technological innovation and scientific advances.

The scope of initiatives includes different funding schemes for scientists, startups and high-tech businesses; building infrastructure and ecosystem for tech companies all over the country; boosting competitiveness of Armenian businesses in global markets; establishing R&D centers for multinationals; also consultations and transfers of the know-how to governments and agencies in other countries.

For what projects/services did your company hire DevelopWay CJSC?

We had a goal to become an authoritative resource for ICT sector, build our brand to promote tech innovation in the region. Thus we needed a user-friendly site with well-organized quality content and easy navigation.

How did you select this agency and what were the deciding factors?

We needed an experienced partner who would create custom website according to our needs and requirements. Budget was also an important factor for our decision.

Describe the project in detail and walk through the stages of the project.

DeveloWay created the custom website from scratch. They managed to do it as per our needs and demands. The website is well-designed, the UX is great. The team provided 6 months after service maintenance for us. The steps of the project were as follows:

• Investigation
• Design of the website
• Coding of the website
• Testing
• Consistent & quality content creation
• Insuring Mobile friendliness with some features of SEO

Describe the recruitment process in detail.

With DevelopWay CJSC we had great experience with former projects so we had no hesitation in selecting an IT partner to build our website. The team has quite a good knowledge base and good communication skills. We like their transparency and dedication to our needs and demands.

Can you share any outcomes from the engagement that demonstrate progress or success?

Working with DevelopWay was great. All our expectations were met. If you select DevelopWay CJSC as your supplier partner for your project you might be sure it is in safe hands!

How effective was the workflow between your team and theirs?

The Project Manager was very responsive in communication, committed to the project and eager of suggesting improvements. The team has been on top of all the details and always available for discussion.

What did you find most impressive or unique about this company?

Beyond their deep expertise and hard work, I would like to mention their overall flexibility and agility of the team.

Are there any areas for improvement or something they could have done differently?

We are very satisfied and have no hesitation to recommend DevelopWay CJSC as a reliable and trustworthy partner.

Please describe your company and your position there.

I am a Technical Lead and Consultant of Social Support Program and Technical Advisor at National center of Pulmonology in Armenia. "National Center Of Pulmonology" SNCO is one of the specialized medical centers in the field of pulmonology in Armenia․ And also it is the only diagnosis and treatment center for tuberculosis in the republic․ The primary function of the center is to provide high quality consulting and diagnostic services to patients suffering from various lung diseases and ensuring complete cure of their disease.

For what projects/services did your company hire DevelopWay CJSC, and what were your goals?

We had issues with our hospital management system. The functionalities were not fully consistent with WHO guidelines, the system was not capable of creating the reports required, some required functions were missing, there were no SOPs for data quality control, some bugs were inherent in the system and some modules were not incorporated into it. Thus we were seeking an experienced IT company to support, update and upgrade the national TB register.

How did you select this vendor and what were the deciding factors?

We organized a tender and DevelopWay CJSC was appointed by NCP to maintain the clinic management system according to the new requirements and standards. The deciding factors were Experience the company, timeline and the costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work required included:

• updating the TB register tool and providing solutions to the existing issues. -connecting the laboratory database with eTB manager
• evaluating and updating the laboratory examination tools in accordance to the WHO definitions
• updating the TB treatment pathway tool
• updating the modules and administration settings

How many people from the vendor's team worked with you, and what were their positions?

Back End Developer, Frontend Developer, Project Manager, QA

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Under the management of Armen Melkonyan, DevelopWay CJSC was able to provide us with timely and efficient solutions. The prices have been reasonable and there has been no occasion for any complaints.

Describe their project management style, including communication tools and timeliness.

Project Manager was very persuasive and participative, cared for the communication and delivery of the project. We had several online and onsite meetings and had efficient collaboration. And I want to acknowledge the professionalism of Armen Melkonyan while cooperating with W.H.O. World Health Organization experts.

What did you find most impressive or unique about this company?

DevelopWay managed to resolve the challenges throughout the process, delivering more than promised. We received huge value with quite good rates. The key factors behind our successful partnership were the team’s in-depth knowledge of our services and system and the team leader’s ability to provide alternative solutions for the system problems we had.

Are there any areas for improvement or something they could have done differently?

We at the National Center of Pulmonology of the RA Ministry of Health SNCO are satisfied with our collaboration with DevelopWay CJSC and look forward to continued cooperation.

Please describe your company and your position there.

I am working as an interpreter for JICA (Japan International Cooperation Agency) Study Team. JICA provides technical cooperation and other forms of aid promoting economic and social development in developing countries and aims to advance international cooperation.

For what projects/services did your company hire DevelopWay CJSC, and what were your goals?

DevelopWay was hired by JICA Study Team for the development of software in the frames of the project for "Seismic Risk Assessment and Risk Management Planning in the Republic of Armenia".

How did you select this vendor and what were the deciding factors?

Experience, cost-efficiency, work plan

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software development company was hired to create a system that immediately determines (in real-time) the main parameters of the earthquake and displays the intensity map of Yerevan city based on the data received.

The Project steps were as follows: Programming of 3G & ADSL multiplex network, as well as reception program for central Linux server; Installation and adjustment of network equipment; Formulation of a web system (Created the design and algorithm of the system); Establishment of web system using PHP, JavaScript, Database; Testing of the whole system.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the team, including a Project Manager, PHP developer, Java developer, QA specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DevelopWay was really thorough with their work and provided quality deliverables. We feel very satisfied with all the works done by them. The team not only created the software, but also explored the project thoroughly to understand and find the most efficient way of implementation.

Describe their project management style, including communication tools and timeliness.

The project manager’s experience was great in selecting the best suitable framework for us and communicating frequently and effectively. They were able to provide the software in small chunks, thus letting us to test it earlier and give our comments. The team was agile and open to changes.

What did you find most impressive or unique about this company?

Availability of the team 24 hours a day. Also, I was really impressed with their deep expertise and hard work.

Are there any areas for improvement or something they could have done differently?

Everything was done according to the functional requirements.