DesignCoil

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Softstar Shoes

Describe what your company does in a single sentence.

Sustainably manufacture barefoot shoes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignCoil to accomplish?

• Magento 2 development
• WordPress development

SOLUTION

How did you find DesignCoil?

Online Search

Why did you select DesignCoil over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from DesignCoil were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Develop Magento 2 extensions, add customizations, debug and fix errors
2. Update Magento 2, extensions, PHP versions
3. Migrate to new theme (e.g. Hyva theme)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. We were able to continue doing business due to DesignCoil's response time of less than a day to resolve website security and other tech issues.
2. Managing the migration and deployment of Hyva theme resulted in 3x faster mobile speed, 2x faster desktop speed, and conversion rate improvement of 0.8%.
3. Our manufacturing process was made more efficient due to invoice customizations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response times and solutions are always timely. When services are needed on a particular date, they've always been highly available and flexible.

What was your primary form of communication with DesignCoil?

Email or Messaging App

What did you find most impressive or unique about this company?

I've opened hundreds of tasks, often not knowing if a solution was possible. Their ability to fix and/or identify any web development problem, combined with their understanding of our businesses needs and priorities, makes them a better choice than 99% of the full stack developers we could possibly hire.

Are there any areas for improvement or something DesignCoil could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the VP of USA Safety Solutions, Inc

Describe what your company does in a single sentence.

Online distributor of industrial safety equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignCoil to accomplish?

• Feature creation
• Site mainteance
• Site optimization

SOLUTION

How did you find DesignCoil?

Upwork

Why did you select DesignCoil over others?

• High ratings
• Pricing fit our budget
• Magento Specialist

How many teammates from DesignCoil were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

He has taken on a multitude of projects ranging from migrating our site from Magento 1 to Magento 2, feature development, and website maintenance/optimization. Some key deliverables inclue the M1->M2 migration, a product selector wizard, a mobile layered navigation interface, a lead tracking system within the M2 admin, among many other projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Migrating us from Magento 1 to Magento 2 was a critical project that allowed us to keep doing business online on a supported platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great turnaround times on projects. Always on time. Very responsive to communication throughout project.

What was your primary form of communication with DesignCoil?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DesignCoil's great combination of expertise, responsiveness, and high-quality work is impressive.

Are there any areas for improvement or something DesignCoil could have done differently?

No significant areas that I can think of.

BACKGROUND

Please describe your company and position.

I am the VP of Sales of Frontera.com

Describe what your company does in a single sentence.

We sell luxury outdoor furniture and accessories to fine homes and resorts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignCoil to accomplish?

• Website Performance Upgrades
• Website Fixes and Functionality Expansions
• Website Design Implementations

SOLUTION

How did you find DesignCoil?

Upwork.com

Why did you select DesignCoil over others?

• High ratings
• Good value for cost
• Timely Communication

How many teammates from DesignCoil were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• App installation / configuration
• UX / Design enhancements
• Security upgrades
• Website speed and performance upgrades
• Database fixes
• 3rd part integrations
• Product feeds
• Platform migration
• Custom reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our store is easier to shop, our pages load faster, and our team has been able to customize the back end admin portal to work for our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication is great, and simple projects are almost always done in one business day or less.

What was your primary form of communication with DesignCoil?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Having DesignCoil as a trusted development partner that is knowledgable, responsive, and reliable, has made a huge positive impact on our ecommerce business. Alex is an expert in his field.

Are there any areas for improvement or something DesignCoil could have done differently?

DesignCoil is one of those rare partners that checks all the boxes, so no improvement needed.

BACKGROUND

Please describe your company and position.

I am the Co-Owner & COO of TruckAC+

Describe what your company does in a single sentence.

TruckAC+ sells Heavy-Duty parts for Truck, Bus, and Off-Road equipment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignCoil to accomplish?

• Optimized our Magento store
• Laid a foundation for growth
• Helped us scale

SOLUTION

How did you find DesignCoil?

Online Search

Why did you select DesignCoil over others?

High ratings

How many teammates from DesignCoil were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Alex has been able to meet all of our needs regarding the Adobe Magento product. From the early days in optimizing the site and setting up a product feed, to the modern days of upgrading payment processing and adding massive product lines. Alex can do it all. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Alex has helped us double the size of our business more than once. He charges fair rates and does top-quality work. TruckAC+ would not be the same if Alex and I had never met. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alex delivers on time, every time.

What was your primary form of communication with DesignCoil?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about working with Alex is his breadth of knowledge. It seems that anything I can dream up, he can help me make a reality in my online store. 

Are there any areas for improvement or something DesignCoil could have done differently?

Alex is the best. 

BACKGROUND

Please describe your company and position.

I am the Manager of Cheap Piano Movers

Describe what your company does in a single sentence.

Professional Piano Movers 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignCoil to accomplish?

• Increase Customer Acquisition and Lead Generation
• Enhance Brand Credibility and Trust
• Improve Operational Efficiency and Customer Convenience

SOLUTION

How did you find DesignCoil?

Referral

Why did you select DesignCoil over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from DesignCoil were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We couldn't be more pleased with the work DesignCoil did for us. From the initial consultation to the final launch, the team was professional, attentive, and truly understood our vision. They created a sleek, user-friendly website that not only looks fantastic but has already significantly improved our lead generation and customer engagement. The integration of online booking and quote requests has streamlined our operations, saving us valuable time. I received numerous positive comments from customers about how easy the site is to navigate, and we've seen an increase in online bookings since launch. I highly recommend this agency to anyone looking for top-notch web development and design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website traffic doubled, with average session duration increasing by 83%.

The conversion rate grew from 2% to 5%, resulting in 50 additional leads per month.

Customer reviews increased from 10 to 45, with the average rating rising from 4.0 to 4.8/5.

SEO rankings improved, moving from page 3 to page 1 for key keywords, with some reaching the top 3 positions.

Online bookings and quote requests increased to 80%, reducing the need for phone calls and emails by 33%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes on time

What was your primary form of communication with DesignCoil?

Virtual Meeting

What did you find most impressive or unique about this company?

Fast, clean execution 

Are there any areas for improvement or something DesignCoil could have done differently?

None