DB Schenker

BACKGROUND

Introduce your business and what you do there.

I’m the supply chain and information service manager at a chemical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DB Schenker?

We needed help with warehouse management and transportation.

SOLUTION

What was the scope of their involvement?

DB Schenker's scope of work for us includes warehouse management, transportation, packaging, and delivery. They manage our warehouse efforts using their own system and abide by our chemical-handling KPIs.

What is the team composition?

We work with about three resources from their team.

How did you come to work with DB Schenker?

We launched a vetting process, and DB Schenker's team stood out.

What is the status of this engagement?

Our ongoing engagement with DB Schenker started in January 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DB Schenker is a proactive team that accurately and adaptably addresses our logistics needs. Our enduring partnership is our main success metric for their team.

How did DB Schenker perform from a project management standpoint?

We communicate via email and phone calls. DB Schenker's warehouse management system helps us ensure seamless and transparent logistics operations.

What did you find most impressive about them?

We're most impressed with their orderly and service-oriented management approach.

Are there any areas they could improve?

We can benefit from cheaper rates.

Do you have any advice for potential customers?

Trust their team to address your transportation and warehouse management needs.