Data Magic Computer Services

BACKGROUND

Please describe your company and position.

I'm an officer at Geomet Recycling

Describe what your company does in a single sentence.

We recycle ferrous and non-ferrous metals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Data Magic Computer Services to accomplish?

• Improve Network security

SOLUTION

How did you find Data Magic Computer Services?

Other

Why did you select Data Magic Computer Services over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

What was the size of Data Magic Computer Services’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initial scope of work was to secure the network in improve its performance. These goals have been met. They also helped us identify vendors for a VOIP conversion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Secured open network
• Converted to a much better backup solution
• Moved servers to a more secure cloud environment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects were delivered timely and on budget. Any delays were caused by us. They were very responsive to any issues that arose.

What was your primary form of communication with Data Magic Computer Services?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It is family owned and their techs tend to have a long tenure with the company.

Are there any areas for improvement or something Data Magic Computer Services could have done differently?

Nothing comes to mind.