CYPHER VideoWeb

BACKGROUND

Please describe your company and position.

I am part of the Marketing and Promotions team

Describe what your company does in a single sentence.

My company provides commercial and residential EV charging equipment and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CYPHER VideoWeb to accomplish?

• Record a video testimonial

SOLUTION

How did you find CYPHER VideoWeb?

Online Search

Why did you select CYPHER VideoWeb over others?

• High ratings
• Pricing first our budget

What was the size of CYPHER VideoWeb’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interview the client, record footage of the client's business, edit everything together with relevant graphics and produce a video testimonial for our company with a duration of 2 min.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• the finished video perfectly captures our client's satisfaction and the video serves at a great marketing tool for us

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the video on time and within the budget. They were very responsive to our needs and responded to the changes we requested promptly.

What was your primary form of communication with CYPHER VideoWeb?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

High quality of the finished product and affordable rates. Plus the team is very professional and go out of their way to satisfy their customers.

Are there any areas for improvement or something CYPHER VideoWeb could have done differently?

None. They were perfect.