Name: CRMiUM
Address: 16 Kudryashova Street, Kyiv, Ukraine, 03035, UA
Telephone: 38 (093) 170-37-47
Price range: $50 - $99
Rating: 5.0

Selection. Integration. Care.

CRMiUM is a marketplace for CRM systems and CRM experts.
We select, integrate, consult and maintain.
Comprehensively solving business problems and helping it to grow through CRM.
CRMIUM is the only integrator who does not impose one CRM system, but selects exactly the one that best suits the tasks of client’s business.
We get rid of the unnecessary and then we implement the important. This phrase perfectly describes the CRMiUM approach.
First of all we are consultants. We will show you where to start, help to set priorities and then proceed with processes automation.

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Kyiv, Ukraine
Year founded
Founded 2016

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

CRMiUM is noted for their good value for cost, with project costs typically ranging from $2,000 to $50,000. Clients appreciate their responsiveness, project management, and the ability to meet specific needs without unnecessary features, indicating a strong alignment of pricing with service quality.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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CRM Consultancy Packages

starting at $900/total

CRMiUM Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Customization and Flexibility

CRMiUM is praised for their ability to customize CRM systems to meet specific client requirements and their flexibility in adapting to changing needs and providing personalized solutions.
Efficient and Reliable Service

CRMiUM is frequently described as reliable and efficient, consistently delivering high-quality work that meets client expectations.
Commitment to Client Success

CRMiUM is recognized for their dedication to understanding client needs and providing solutions that drive business success, often going above and beyond expectations.
Strong Post-Project Support

Clients appreciate CRMiUM’s commitment to providing ongoing support and maintenance after project completion, ensuring long-term success.
Areas for Improvement

A few clients mentioned minor areas for improvement, such as faster project delivery times and more availability outside business hours, but overall satisfaction remains high.
Seamless Data Migration

CRMiUM has managed complex data migrations smoothly, ensuring data integrity and minimizing disruptions to client operations.

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CRMiUM Reviews

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Business Consulting CRM Consulting and SI
Less than $10,000
June 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're very professional."

Jul 3, 2023

CIO, Different

Ilan Podolsky

Real estate
Tel Aviv, Israel
11-50 Employees
Online Review

CRMiUM provides custom software development support for an apartment rental service. The team has helped the client integrate new features into their existing Zoho CRM system.

After implementing the new features, the client has noticed improvements in their business processes. The client appreciates the team's professionalism and quick communication throughout the project. The partners communicate via WhatsApp and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CIO of Different

Describe what your company does in a single sentence.

Mainly giving insurance for apartment rentals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Improving existing infrastructure in Zoho CRM
Developing new infrastructure in Zoho CRM

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mainly ongoing Zoho CRM development projects with emphasis on integrations with different other systems and platforms that we use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The release of new features in our Zoho CRM system and the improvement of business processes overall

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very professional. Online communication via WhatsApp, and they deliver according to our needs.

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

Very personal and quick communication

Are there any areas for improvement or something CRMiUM could have done differently?

None

RATINGS

5.0

API Development CRM Consulting and SI
Less than $10,000
Sep. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team's work has been one of the strengths of our partnership."

Jun 12, 2023

Executive, SalesAr

Anonymous

Other industries
Kyiv, Ukraine
51-200 Employees
Online Review
Verified

CRMiUM audited the current CRM system of a lead generation services company, proposing solutions for system improvement and automation by building funnels and automating sales and marketing processes.

Thanks to CRMiUM's automation solutions and CRM system improvements, the client shortened their sales cycle and improved the quality and validity of their leads. The team was flexible, innovative, and hardworking, acting as a strong partner. Moreover, their post-project support was outstanding. This review is an update by the client company. The original content is located below the new review.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at SalesAr

Describe what your company does in a single sentence.

Lead generation services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Audit the CRM system and implement automation options

SOLUTION

How did you find CRMiUM?

Referral

Why did you select CRMiUM over others?

Close to my geographic location
Good value for cost

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was necessary to audit the current CRMIt is necessary to review and audit the current CRM system and propose options for improvement and automation, specifically by building funnels and automating sales and marketing processes. system and propose options for improvement and automation. Build funnels with the automatization of sales and marketing processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing automation, we were able to shorten the sales cycle, and improve the quality and validity of leads coming through the funnel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's work has been one of the strengths of our partnership. They were flexible. They were ready to look for and offer non-standard solutions. They could do more than necessary if the situation demanded it.

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

Most important thing is the post-project support. It's good when they don't forget about you after the fulfillment of their obligations.

Are there any areas for improvement or something CRMiUM could have done differently?

I don't think so. Within the scope of our project, we were satisfied with everything.

UPDATED REVIEW

This review was published on November 1, 2022.
Maxim Skrypnyk
CMO, SalesAR
IT Services
England, Arkansas, United States (53985)
Less than $10,000
Jun 2022 - Ongoing
Project summary

An IT services company has hired CRMiUM to provide CRM maintenance services. Handling Python and PHP coding, they're helping the client integrate their data into a pipe drive to make it easier to understand.

Feedback summary

CRMiUM has delivered everything according to the client's expectations. CRMiUM also leads a communicative, responsive, and transparent process through Slack and Telegram. Moreover, the client likes their chatbot assistant, which is helpful for customer service.
BACKGROUND

Introduce your business and what you do there.

I'm the CMO of SalesAR, a lease generation company that provides services to companies worldwide. We find leases for any business and make the payments for the sale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CRMiUM?

We hired them totake care of the maintenance of our CRM system because it was unclean, and we had a problem with data science.

SOLUTION

What was the scope of their involvement?

CRMiUM is helping us with CRM maintenance because we had lots of data in multiple Google sheets and a problem with the pipe drive system. CRMiUM is integrating all our data into the pipe drive and making it easier to understand and analyze. To jumpstart the process, we provided them with the initial documentation with technical information that included several programming languages like Python and PHP coding.

What is the team composition?

I've worked directly with four members of their team, including a sales manager.

How did you come to work with CRMiUM?

I found them on Clutch.

How much have you invested with them?

So far, we've spent $1,000 with them.

What is the status of this engagement?

The engagement started in June 2022 and is still ongoing with additional tasks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've delivered all the technical tasks we had asked of them, provided answers to our backend team, and made everything clear.

How did CRMiUM perform from a project management standpoint?

The project management is great; they're responsive and always make time to call and discuss the project. Moreover, they're flexible and deliver the project on time. Communication is typically through Slack and Telegram.

What did you find most impressive about them?

They have a few chatbots that give additional information whenever we need to check anything.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

They'll give you the maximum result if you know exactly what you want from your CRM system.
Star Ratings
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

RATINGS

5.0

CRM Consulting and SI
Less than $10,000
April 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team quickly responded to all inquiries and explained all processes."

May 23, 2023

CEO, Megasite

Sergei Kolozenko

Other industries
Ukraine
11-50 Employees
Online Review
Verified

CRMiUM implemented Zoho CRM for an IT and web development company. The goal was to automate business processes for end customers.

Thanks to the Zoho CRM implementation, the client eased the end customers' work; the entire process was automated, which was time-saving. Moreover, the solution was convenient and reliable, as all data was stored in one place. CRMiUM was communicative, responsive, and great at meeting requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Megasite

Describe what your company does in a single sentence.

We are an IT company that specializes in WEB development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Automation of business processes for our clients

SOLUTION

How did you find CRMiUM?

Referral
Other

Why did you select CRMiUM over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Crmium has implemented such systems as Zoho CRM. Thanks to the implementation of the above system, we have facilitated the work for our client, the processing of orders takes place in the CRM system itself, which is very convenient and saves time

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The process of working with clients is automated.
All data is in one place.
Convenience and reliability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very systematic approach, good communication, fulfillment of all agreements. Very clearly fulfilled the wishes

What was your primary form of communication with CRMiUM?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication, service quality. The team quickly responded to all inquiries and explained all processes. Everything was at a high level.

Are there any areas for improvement or something CRMiUM could have done differently?

Everything was very good. no comments. I recommend this company

RATINGS

5.0

CRM Consulting and SI
Confidential
Apr. 2022 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"I've been thoroughly impressed by the exceptional level of expertise and dedication displayed by their team."

May 22, 2023

Project Manager, International Culinary Academy

Anonymous

Education
Kyiv, Ukraine
11-50 Employees
Online Review

CRMiUM has helped a global culinary academy implement a new CRM system using Zoho as the platform. The team also works on the data structure, creates optimization proposals, and develops the basic architecture.

With CRMiUM’s help, the client now has a new CRM system and is actively using it. The team is very prompt in terms of responding to queries and concerns, and they continue to impress the client with their dedication to the project, technical expertise, and keen eye for detail.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project manager

Describe what your company does in a single sentence.

We've developed foolproof recipes with detailed instructions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Implementation of ZOHO CRM

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from CRMiUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Meetings-interviews with key employees. As part of the meetings, business requirements for processes, reporting, and control points are collected
Processing of meeting results, brainstorming for the development of solutions, fixation of ideas
Making proposals for optimizing the process for the Zoho platform
Development of the data structure of the future system, the structure of user categories, access rights
Development of a model of integration with the site
Development of the structure of reports and dashboards
Setting up the basic architecture (sections, cards, fields, linked entities, etc.)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We changed the old CRM system to a new one and we are already actively using it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick response to all questions

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I've been thoroughly impressed by the exceptional level of expertise and dedication displayed by their team. Their profound understanding of our business needs and their ability to tailor the CRM solution accordingly was truly remarkable.

Moreover, their seamless integration of various systems and their commitment to delivering a user-friendly interface made the entire experience unique. Their attention to detail and proactive approach in addressing any challenges that arose throughout the process further exemplified their professionalism.

Are there any areas for improvement or something CRMiUM could have done differently?

Everything is fine

RATINGS

5.0

CRM Consulting and SI
Confidential
Oct. 2021 - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''We were pleased with our collaboration.''

May 16, 2023

PR Manager, Elit-Web

Alina Krivkina

Advertising & marketing
Ukraine
51-200 Employees
Online Review

An SEO company hired CRMiUM for CRM maintenance services. They took care of iterative scoping for the project, including interviews and training to enhance the client's platform.

CRMiUM's tailored work met the client's exact CRM needs. CRMiUM had a dependable team that led an effective and smooth process. The client also praised their cooperation and implementation workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the PR Manager of Elit-Web

Describe what your company does in a single sentence.

Elit-Web is a professional SEO company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

We engaged their services to address the maintenance of our CRM system due to its untidiness

SOLUTION

How did you find CRMiUM?

Referral
Other

Why did you select CRMiUM over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from CRMiUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They did iterative project scoping and later conducted user interviews and training. We’ve since relied on them for ongoing maintenance and additional projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CRMiUM created a CRM system specifically designed to meet our unique needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We found their team to be dependable and they successfully delivered what we requested. We were pleased with our collaboration. Our managers evaluated the CRM's effectiveness based on its smooth implementation, and thankfully, they use it on a daily basis.

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Everything about the interaction was great.

Are there any areas for improvement or something CRMiUM could have done differently?

we are completely satisfied with the cooperation

RATINGS

5.0

CRM Consulting and SI
Less than $10,000
Feb. - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their speed of reaction was impressive."

Mar 28, 2023

CEO, TOV Kormax Trade

Ihor Pluzhenko

Other industries
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

A pet products distributor hired CRMiUM to implement Zoho CRM into their online shop. The team worked on synchronizing it with the client's ERP. They also built a sales funnel and created dashboard analytics.

CRMiUM accomplished their tasks quickly and met timeline requirements. Their resources worked on revisions promptly while communicating closely with the client. Moreover, the team's responsiveness was truly remarkable. No areas for improvement were cited. Overall, the engagement was successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of TOV Kormax Trade

Describe what your company does in a single sentence.

Distribution of pet products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Implementing Zoho CRM

SOLUTION

How did you find CRMiUM?

Online Search
Clutch Site

Why did you select CRMiUM over others?

Great culture fit
Good value for cost

What was the size of CRMiUM’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of Zoho CRM for online shop operation, synchronisation with ERP, building sales funnel, process automation, dashboard analytics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Order processing speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All requests were dealt with quickly and within the agreed timeframe, with revisions on a day-to-day basis. Daily communication with the project manager, weekly company satisfaction check

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Their speed of reaction was impressive.

Are there any areas for improvement or something CRMiUM could have done differently?

I didn't see any such moments

RATINGS

5.0

Business Consulting CRM Consulting and SI Corporate Relocation
Confidential
July - Aug. 2022

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"All my needs were met, and I was satisfied with the cooperation."

Mar 24, 2023

Manager, PlastWind-Service

Anonymous

Other industries
Ukraine
1-10 Employees
Online Review

CRMiUM helped a windows repair firm implement a new CRM system. The vendor transferred the client's data from their existing CRM system, set up a sales funnel for business processes, and built automated tasks.

CRMiUM completed the tasks on time. Their team successfully automated the application transfer process and streamlined the client's operation, saving them time. Moreover, the client lauded the vendor's accessible communication, speed in obtaining information, and ability to structure their requests.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the manager of PlastWind-Service

Describe what your company does in a single sentence.

Windows repair and installation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRMiUM to accomplish?

Implementation of a CRM system
Transferring information from an old CRM system
Process optimization

SOLUTION

How did you find CRMiUM?

Online Search

Why did you select CRMiUM over others?

High ratings
Great culture fit
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Transferred information from the old CRM system
We set up a sales funnel for our business process
Set up auto tasks
We set up the transfer of information from CRM to the creator application
Provide technical support and minor improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time optimization
Automation of the application transfer process
Speed of obtaining information (reports)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All work was delivered on time
Always give feedback
Help structure the request
All my needs were met, and I was satisfied with the cooperation.

What was your primary form of communication with CRMiUM?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

The company works in harmony. Everything is transparent and clear to the consumer.

Are there any areas for improvement or something CRMiUM could have done differently?

I don't have anything to add at the moment.

RATINGS

5.0

Other IT Consulting and SI
Less than $10,000
Mar. - May 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Great partner. Recommend them for set up your CRM."

Jan 31, 2023

Founder & CEO, Livepage

Mike Scherbachov

Business services
Dnipro, Ukraine
51-200 Employees
Online Review
Verified

CRMIUM was hired by a digital marketing company to migrate their old CRM system to Pipedrive. The team did research, and estimated everything, and did all the work on time.

The client had a good experience working with CRMiUM, praising the seamless and efficient collaboration. They were able to deliver a quality product. The team was professional and solved any issues that arose.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We contacted the CRMIUM team to migrate to Pipedrive from our old system. It took two months to complete everything. Working with the CRMIUM team has been an excellent experience for me, and I have been handing over my customers to them ever since.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM?

We moved to new CRM.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to move to Pipedrive.

Describe the project in detail and walk through the stages of the project.

They did research. Estimated everything and did all the work on time.

How many resources from the vendor's team worked with you, and what were their positions?

Our Sales Manager contacted CRMIUM and it took a minimal amount of time to finish the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have not experienced any interruptions in our sales process.

How effective was the workflow between your team and theirs?

Everything was completed on time.

What did you find most impressive or unique about this company?

They have a professional team that could solve any problem that we had.

Are there any areas for improvement or something they could have done differently?

I don't know. I had a good experience.

RATINGS

5.0

"Great partner. Reccomend them for set up your CRM."

Other IT Consulting and SI
Less than $10,000
May - Sep. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything was completed on time, and we got answers to our questions within an hour to any of our questions."

Jan 10, 2023

Project Manager, Interkassa

Dmytryi Bolobanov

Financial services
Kyiv, Ukraine
51-200 Employees
Online Review
Verified

An e-commerce company hired CRMiUM to implement their new CRM system. They migrated the client's legacy data and implemented it in the new system.

CRMiUM successfully delivered high-quality work on time, helping the client better track their new deals. They frequently communicated, answering any of the client's questions. Their proactive approach and problem-solving skills were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Project Manager at E-commerce company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM?

Our company was outgrowing our previous CRM system so we needed to find new CRM system, update it with our requirements and transfer old data into it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've searched for CRM companies and CRM integrators. After interviews with them we have picked the best suited for us.

Describe the project in detail and walk through the stages of the project.

They analyzed our requirements and proposed 5 different CRM systems. We’ve discussed it within our companies and chose the most suitable system. After the migration of our legacy data and implementation of the new system, we’ve had training for our team with the help of an integrator.

How many resources from the vendor's team worked with you, and what were their positions?

We've had a separate chat in messenger in order to resolve any of our questions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Integration of the new CRM system helped us to track all new deals and have useful analytics for our business processes.

How effective was the workflow between your team and theirs?

Everything was completed on time, and we got answers to our questions within an hour to any of our questions.

What did you find most impressive or unique about this company?

We appreciate that company took the time to meet all our requirements and advised us with solutions for needed functionality.

Are there any areas for improvement or something they could have done differently?

Everything was perfect

RATINGS

5.0

Custom Software Development IT Managed Services
Less than $10,000
July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The client liked the quality of service and speed of communication."

Nov 22, 2022

COO, Game Development Company

Maksym Robochyi

Gaming
Spain
51-200 Employees
Online Review

CRMiUM has been a trusted and long-term partner of a game development company. They recommended the team to an end client who needed a CRM system in order to sell and promote their game to potential partners.

In two weeks, CRMiUM implemented the system, completely digitizing the work of the end client’s sales department. Thanks to the new system, the sales team focused on selling their game to potential marketing partners via LinkedIn. Overall, the end client was pleased with the quality of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of Arrible, a Game Development company (Game Design, Art, Development, QA). I optimize processes and increase business efficiency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CRMiUM?

We were developing a game for our client and he asked us to recommend him a reliable partner for the implementation of the Pipedrive CRM system to sell his game. We recommended him our partner, proven over the years - CRMium.

SOLUTION

How did you select this vendor and what were the deciding factors?

CRMium is our longtime partner. They have successfully implemented several CRM systems for our clients, so when the client asked for a recommendation, we immediately recommended them.

Describe the project in detail and walk through their service package.

The client needed a system for selling and promoting the game to potential partners and platforms where the target audience is located. A sales funnel was set up and IP telephony was connected to record the conversation. In addition, mail has been integrated, staff has been trained and instructions for working with this functionality have been written.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager, Pipedrive Integrator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The implementation process took two weeks. CRMium completely digitized the work of our client’s Sales Department: they set up all the funnels, connected the necessary services and conducted staff training in English. As a bonus, they presented instructions for working with the system, written for the customer's processes.

As a result, the client has a working system for their Sales team and is now able to sell their game to potential marketing partners via LinkedIn. Currently, the program employs two Sales Managers and one Sales Director.

How effective was the workflow between your team and theirs?

Everything went well. The project manager quickly responded to requests and demonstrated the intermediate results of the integrator's work. They constantly corresponded in the messenger, and if there were any urgent questions, they appointed a quick call.

What did you find most impressive or unique about this company?

The client liked the quality of service and speed of communication. All works were completed according to the deadlines.

Are there any areas for improvement or something they could have done differently?

Project manager Svyatoslav should change the cat's avatar to his live photo, as this increases the potential trust of the client.

RATINGS

5.0

"The client is completely satisfied, the project was delivered on time, and the Pipedrive system is configured according to the requirements."

Showing 31-40 of 47 Reviews

Locations (1)

16 Kudryashova Street Kyiv, Ukraine 03035

50 - 75

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CRMiUM

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What Clients Have Said

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CRMiUM Reviews

Zoho CRM Development for Apartment Rental Service

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CRM Audit & Automation for Lead Generation Services Co

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UPDATED REVIEW

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Zoho CRM Implementation for IT & Web Dev Company

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SOLUTION

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Zoho CRM Implementation for International Culinary Academy

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CRM Maintenance for SEO Company

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OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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CRM Implementation & ERP Sync for Pet Products Distributor

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SOLUTION

RESULTS & FEEDBACK

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CRM System Implementation for Windows Repair Company

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SOLUTION

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CRM Migration for Digital Marketing Company

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Pipedrive Implementation

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