Conversion Gurus

BACKGROUND

Please describe your company and position.

I am the Head Of Affiliates of E-Play24

Describe what your company does in a single sentence.

We are a B2C and B2B online gambilng operator.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Conversion Gurus to accomplish?

• Branding
• UX/UI optimization
• Increase conversion and time on site

SOLUTION

How did you find Conversion Gurus?

Referral

Why did you select Conversion Gurus over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• shared vision

How many teammates from Conversion Gurus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have used Conversion Gurus for a number of services from branding (concept, design and optimization), to banner design, digital asset management and ux/ui design and optimization. They have been a gret asset and partner helping us launch and design a number of new saccessfull brands; they have been key to optimize and localize our brands based on user behaviour and extensive experiece in the online gambling world, which made them a key factor in our short and long term success. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in time on site and user engagement;
• Decrease in customer service contacts due to poor UX/UI;
• increase in brand conversion; 
• increse in brand turnover;
• Increse in website google rankings; 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and available for a chat on the project or even to bounce off ideas on new ones; they always went beyond just being a service provider and became a true partner helping our digital evolution and localization.

What was your primary form of communication with Conversion Gurus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The experience, reliability, and approachability of their staff were incredible, but most of all, what really impressed me was their capability to put to paper a crazy idea that was bounced off after a four-hour branding meeting—a key asset in this line of business.

Are there any areas for improvement or something Conversion Gurus could have done differently?

not that I can think of, maybe they should think about developing their own brands