CONFIAM SAS

BACKGROUND

Please describe your company and position.

I am the CEO of Eataly

Describe what your company does in a single sentence.

Eataly is the world’s largest artisanal Italian food and beverage marketplace, combining restaurants, retail, and learning experiences to share authentic ‘Made in Italy’ products globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CONFIAM SAS to accomplish?

• We hired Confiam Sas to create high-quality content that communicates our brand story, engages our audience, and supports marketing initiatives.

SOLUTION

How did you find CONFIAM SAS?

Referral

Why did you select CONFIAM SAS over others?

• Pricing fit our budget
• Referred to me

How many teammates from CONFIAM SAS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included producing well-researched, engaging, and SEO-optimized content. Key deliverables were blog articles, website copy, product descriptions, and promotional content reflecting Eataly’s brand guidelines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The content increased website engagement, improved brand visibility, supported marketing campaigns, and received positive feedback from our team and customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Confiam Sas managed the project efficiently, delivered content on schedule, and responded promptly to feedback and requests throughout the process

What was your primary form of communication with CONFIAM SAS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by CONFIAM SAS's ability to understand our brand voice and consistently produce high-quality, engaging content.

Are there any areas for improvement or something CONFIAM SAS could have done differently?

Overall, we were very satisfied; minor improvements could include slightly faster turnaround times for certain deliverables