Computerface

BACKGROUND

Please describe your company and your position there.

CanisHub is a personalization and marketing automation suite and I handle the business and operations of CanisHub.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Computerface?

Our biggest challenge was to create a clean, responsive and light UI for our dashboard and creating personalization widgets for the product that are compatible with multiple e-commerce code and structure.

What were your goals for this project?

The goal was to create light weight, responsive UI and personalization widgets and emailers.

SOLUTION

How did you select this vendor?

We were referred by a common friend last year and we have been working on this project for more than 6 months. Our main focus for selection was to understand the grasp on HTML, CSS, JS, Angular and React, which we found satisfactory in the beginning and with time we found that timely and precise with their work.

Describe the project and the services they provided in detail.

They designed and developed the new UI for our reporting dashboard and created various personalization widget for e-commerce sites. They also helped us build customisable emailers for product recommendations.

What was the team composition?

I use to speak to project manager of computerface and he used internally handled the work. This makes the coordination simple and efficient.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our project was agile with small milestones every alternate week that they were able to deliver on time. We also got feedbacks with our process that helped us improve our project delivery rate. This helped us close this project earlier than we planned.

How was project management arranged and how effective was it?

The coordination was never a problem. It was one point of contact from their team and our team. We chose Slack and Asana for managing our tasks and it was handled professionally.

What did you find most impressive about this company?

Timely delivery and quality of code.

Are there any areas for improvement?

They need to scale their team to accept more projects.

BACKGROUND

Please describe your company and your position there.

Our company is a group of restaurant brands where we promote them on aggregator platforms and generate business for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Computerface?

For developing B2B website

What were your goals for this project?

To create an attractive website to make sure restaurant owners find our concept interesting and are convinced to partner with us

SOLUTION

How did you select this vendor?

We reviewed 4 vendors found them competitive to our requirements

Describe the project and the services they provided in detail.

They developed a website, wherein restaurant owners can know about our concept and send us enquiry if they are interested. We received good leads after promoting the website.

What was the team composition?

They had a team of developers and 2 people for testing the website and 2 account managers to handle our queries.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We got 4 restaurant brands confirmed with us, that came in through the website enquiry

How was project management arranged and how effective was it?

Project management was arrange efficiently and they managed to deliver 95% of the website as expected on deadline

What did you find most impressive about this company?

They are good listeners and interpret information properly so the delivery is as per expectations

Are there any areas for improvement?

They can work on improving creativity. They are good but need to improve

BACKGROUND

Please describe your company and your position there.

Marex Media is media company in the shipping sector. I am deputy general manager in this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Computerface?

Website development for the company.

What were your goals for this project?

User friendly customized website. Easy to use admin control panel Responsive website. Complete website in stipulated time.

SOLUTION

How did you select this vendor?

By valued reference.

Describe the project and the services they provided in detail.

Analysing old website. Designing new website with new concepts and trending techniques.

What was the team composition?

It was team of professionals. However, 2 of them were closely handling the queries and front end part.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website developed by computerface increased traffic and subscribers substantially.

How was project management arranged and how effective was it?

Good to refer others.

What did you find most impressive about this company?

They displayed professionalism throughout the project.

Are there any areas for improvement?

Yes. Regular interactions and personal meetings with clients.