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Get a custom proposalIT Asset Management & Device Repair for Business
ComputerCare is an Apple-focused IT asset management (ITAM), device repair, and lifecycle services company for enterprise IT teams. We are an Apple Authorized Service Provider and Apple Authorized Reseller, and we also provide certified repair for Lenovo, HP, and Dell devices. Founded in 2004 and headquartered in Burlingame, California, ComputerCare is a woman-owned business certified by the Women's Business Enterprise National Council (WBENC).
What does ComputerCare do?
We manage the full device lifecycle for companies with Apple and mixed fleets: procurement, provisioning, deployment to employees in the office or at home, repair, retrieval, secure data wiping, and end-of-life recycling. IT teams hand off the physical work of device management so they can focus on the rest of their job.
Who uses ComputerCare?
IT directors and IT managers at growing and enterprise organizations, including technology, financial services, healthcare, professional services, and K-12 education. Common use cases include onboarding and offboarding employees, retrieving devices from remote workers, consolidating device fleets after a merger or acquisition, and keeping repair turnaround short.
How is ComputerCare different?
All repairs are done in-house by our certified technicians. We never outsource, so there is direct accountability for every device and its data. As an Apple Authorized Service Provider, we use genuine Apple parts and have access to Apple's Global Service Exchange (GSX) repair and warranty data.
How do customers track their devices?
The ComputerCare portal gives IT teams real-time inventory tracking, service requests, repair status, and reporting in one place, so every device is accounted for from arrival to retirement.
Can software replace a device lifecycle partner?
Mobile device management (MDM) and ITAM software track and configure devices, but someone still has to ship, set up, repair, retrieve, and wipe them. ComputerCare is the hands-o
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Min project size
$1,000+
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Hourly rate
Undisclosed
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Employees
50 - 249
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Locations
Burlingame, CA
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Year founded
Founded 2004
1 Locations
- Burlingame , CA
Service Lines
No Focus Areas have been added yet…
Industries
- Information technology
- 50%
- Education
- 20%
- Financial services
- 10%
- Medical
- 10%
- eCommerce
- 10%
Clients
- Enterprise (>$1B)
- 60%
- Midmarket ($10M - $1B)
- 20%
- Small Business (<$10M)
- 20%
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Our Story
ComputerCare is a woman-owned business, certified by the Women's Business Enterprise National Council (WBENC). We believe the most sustainable device is the one you already own. As an authorized repair provider, our in-house technicians fix devices with genuine parts so they stay in service longer, and we securely wipe and redeploy or recycle them at end of life. That means fewer replacements and less e-waste, which helps our customers reach their sustainability goals.
What Sets Us Apart
We Never Outsource
Every repair, deployment, retrieval, and data wipe is handled in-house by our own certified technicians. Your devices never pass to a third party, so there's one team accountable for every device and its data, from intake to end of life.A Dedicated Person on Your Account
Every customer gets a dedicated representative who knows your fleet and how your team likes to work. When something comes up, you reach someone who already has the context, instead of starting over with a support queue or a chatbot.Solutions Built Around Your Business
We don't sell one-size-fits-all plans. We learn how your business runs, from hiring cycles to office locations, and put together the mix of procurement, deployment, repair, and lifecycle services that fits. As you grow, the plan grows with you.Locations (1)
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