Cognital Solutions

BACKGROUND

Please describe your company and your position there.

I am owner of Gurukrupa UPS Enterprises. We are dealers of UPS/Inverters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cognital Solutions, and what were your goals?

We wanted digital presence of our company as well as services we provide. We hired Cognital Solutions to give a better User Interface to our old website and develop functionalities that can clearly get users what they are looking for from the bouquet of services and products we offer. We also wanted to generate leads and increase sales through online activities which Cognital Solutions helped with really well.

SOLUTION

How did you select Cognital Solutions and what were the deciding factors?

They were referred to us by a business acquaintance. We also saw their past work and decided to hire them only when their consultancy offered valuable insights to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website design and development, photoshop, Wordpress, PHP, lead generating form, SEO optimised content, digital ad campaign.

How many people from the vendor's team worked with you, and what were their positions?

UI designer, Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The brand awareness has improved and there are frequent inquiries. The website traffic increased by 80%.

Describe their project management style, including communication tools and timelines.

We used microsoft teams, skype for meetings.

What did you find most impressive or unique about this company?

They even helped us with market research and analysis. They willingy provided suggestions to improve business online and helped after deliverables were given to us.

Are there any areas for improvement or something they could have done differently?

Client communication can be improved.