Code Afinity

BACKGROUND

Please describe your company and position.

I am the Owner of Mobile Master PT

Describe what your company does in a single sentence.

Home Mobile Repairing all over the Lisbon, Portugal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Code Afinity to accomplish?

• to design and develop my website.

SOLUTION

How did you find Code Afinity?

• Online Search
• Referral

Why did you select Code Afinity over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project involves designing and developing an e-commerce website for mobile repair services in Lisbon, focusing on creating a user-friendly platform for online booking and service showcasing. Custom-built e-commerce website for mobile repair services in Lisbon. Responsive design for optimal viewing on all devices. User-friendly content management system for easy updates. Security features to protect customer data and transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website Traffic, Conversion Rate, Return on Investment (ROI): Positive ROI from sales. Page Load Time: Fast loading speed for better user experience. Security Incidents: Zero security breaches. Maintenance Downtime: Minimal interruptions. Mobile Responsiveness: Excellent performance on mobile devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional, delivering items promptly and swiftly responding to our needs. They consistently met deadlines, maintained open communication, and showed flexibility in accommodating changes. Proactive problem-solving ensured challenges were swiftly addressed, fostering a seamless collaboration and effective project alignment.

What was your primary form of communication with Code Afinity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Code Afinity was their unwavering commitment to customer satisfaction. Despite being a newcomer to website management, they went above and beyond to assist me with a design revision at reasonable prices, without any extra charges. This level of dedication to ensuring their clients' needs are met sets them apart from other companies in the field. Additionally, their effective communication skills and quality workmanship contribute to an overall outstanding customer experience.

Are there any areas for improvement or something Code Afinity could have done differently?

Everything with CodeAfinity was perfectly fine. However, providing clearer timelines and guidance for revisions enhanced the experience. Nonetheless, their commitment to reasonable prices was impressive.