Clock is a BCorp-certifed technology and innovation company, that develops custom software, mobile apps and websites for some of the world's largest brands. If you have a business challenge that can be solved by technology - we can build it - especially if it's complicated.
We are famous for delivering loyalty and membership platforms for publishers (Times, Hearst, Telegraph, Wall Street Journal). We have extensive experience creating the tech that supports video game companies (Epic, Riot). We build inventory management systems for the auto, public and entertainment sectors, and direct-to-fan platforms for sports teams and global content creators.
Product Ideation: Discovery, Product Development Process, MVP Service Development: Web & Mobile development,Loyalty Platforms, Marketplaces, Software Development, UX/UI Design Technical Improvement: Code Audit, UX Audit Behavioural Science: UX, UI, User Journey
Full Stack Development
Front & Back end: React & React Native, Next.JS, Node.js, Payload, Headless CMS, Typescript Mobile App dev Loyalty Platforms, Software Development Cloud: AWS, Azure, Google Cloud
25 years experience and over 800 projects. Clock has been fiercely independent since 1997.
Custom Solutions. If you can fix it with a SaaS solution, you should, but if you need to tailor a solution to your's and your customer's needs, we create beautiful, seamless and connected solutions to deliver your business goals.
100% in-house team. Best-in-class UK-based developers with years of experience across different industries, using top processes to deliver high-quality products.
Clock Limited is praised for its competitive pricing and excellent value for cost, with clients noting favorable budgets and substantial project investments ranging from $50,000 to over $682,000. Clients appreciate their transparency, efficiency, and consistent delivery on time and within budget.
Many clients report significant improvements in metrics such as user engagement, subscription growth, and revenue following Clock Limited's involvement, showcasing the positive impact of their work.
Proficient in Technical Architecture
Clients commend Clock Limited's impressive technical architecture, particularly in handling complex refactoring and integration tasks. Their expertise ensures robust and scalable solutions, supporting long-term growth and platform performance.
Minor Communication Challenges
A few clients noted initial communication issues, particularly during design feedback phases. However, these were generally resolved, and overall project management remained strong.
Flexibility and Adaptability
Clock Limited adapts to client needs and preferences, such as switching project management tools to suit client convenience, which enhances client satisfaction and project effectiveness.
Expertise in Custom Software Development
Clock Limited is recognized for their ability to develop customized solutions, such as CMS platforms and mobile apps, that meet specific client needs. Their work is highly valued for improving user experiences and business outcomes.
Effective Communication and Collaboration
Clients appreciate Clock Limited's open and proactive communication. They are responsive and adaptive, utilizing multiple tools like Basecamp, Slack, and Google Meet to maintain effective collaboration.
"We utilize the project in ways we have never imagined."
Aug 4, 2022
Marketing Manager, Online Publication Platform
Anonymous
Media
Melbourne, Australia
11-50 Employees
Online Review
Clock Limited was contracted to build a standalone CMS for a city guide. They custom-built the front end and functionality of the membership portal.
Clock Limited's work was well-received. They have an easy and accessible communication process that ensured actionable suggestions and replies within 24 hours. In the end, the platform was utilized in unexpected but needed ways.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I have been the the marketing manager at Broadsheet for over a year. Broadsheet is a city guide. We cover food & drink, art & design, fashion, entertainment, travel and active lifestyles.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Clock Limited, and what were your goals?
We wanted to launch a new subscription service to take a relationship with our readers to the next level. We went about this by launching Broadsheet Access. “Broadsheet Access is our new membership program, bringing you the very best of Melbourne all year round. You’ll get first dibs on event tickets, table reservations at restaurants before they open to the public, curated travel packages to some of the country’s best destinations, discounts on coffee and food, and much more.”
SOLUTION
How did you select this vendor and what were the deciding factors?
A senior level management team member had previously worked with clock and couldn't speak more highly of them
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Clock were hired to help build a brand new standalone product/CMS that would be accessed by our Broadsheet Access Members. The front end dev team at clock perfectly replicated the designs provided to them as they developed the front end and functionality of the membership portal. They custom built a backend/CMS for us, which needed unique functionality based on the use case of the team managing the platform. Legacy systems were frictionlessly integrated allowing us to have a smooth launch and continued excellent users experiences.
How many people from the vendor's team worked with you, and what were their positions?
There were 4 main team members that helped with our rollout of Access. The Account Director The Senior Digital Delivery Lead The Engineering Manager
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The launching of access was smooth and received well by our audience. We are constantly tweaking and updating the platform the clock has built for us - utilising countless features to fit whatever the offer/experiences requires to ensure it can be redeemed by our valued Access Members.
Describe their project management style, including communication tools and timeliness.
Communication with clock us easily and seamless. We work on a ticketing system using basecamp which fits our requirements perfectly. All questions and requests are always actioned or replied to within 24 hours.
What did you find most impressive or unique about this company?
All communication has been remarkably prompt and quick - this had lead \ to an extremely fast development of the platform. We utilize the project in ways we have never imagined.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind.
RATINGS
4.5
"4.5"
Quality
4.5
Service & Deliverables
"Extremely High Quality"
Schedule
4.5
On time / deadlines
"All deadlines were hit as agreed, every step of the way."
Cost
4.5
Value / within estimates
"We were extremely satisfied with what our investment in has delivered."
Willing to Refer
4.5
NPS
"Extremely Likely
Showing 21-21 of
21 Reviews
Locations (2)
The Old School House, Bridge Road, Hunton BridgeSarratt, EnglandWD4
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