Ceico

BACKGROUND

Please describe your company and position.

I am the IT Assistant Manager of a software company.

Describe what your company does in a single sentence.

 Business and accounting software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ceico to accomplish?

• Find security weaknesses in our systems and strengthen our cybersecurity posture.

SOLUTION

How did you find Ceico?

Online Search

Why did you select Ceico over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Ceico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Ceico to review our IT systems and networks to see where there might be security weaknesses. They looked at our servers, endpoints, network devices, and critical applications, both internal and external, to understand our risk exposure. They provided a report listing the vulnerabilities, an overview of the most important risks, practical recommendations to fix them, and a simple summary of the main findings for management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We found and prioritized over 50 vulnerabilities, which helped us know what to fix first. By following Ceico’s recommendations, we reduced the most critical risks and improved our overall security. The project also gave management a simple summary, making it easier to decide on next steps.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ceico handled the project efficiently. They delivered all reports and recommendations on time and were responsive whenever we had questions or needed clarifications. Their team was flexible, listened to our concerns, and made sure we understood each step of the process.

What was your primary form of communication with Ceico?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Ceico was how they customized their approach to our environment. They didn’t just hand over a report, they worked with us to understand the issues, gave practical advice we could actually use, and stayed available whenever we had questions. It felt like they really cared about helping us improve our security.

Are there any areas for improvement or something Ceico could have done differently?

Everything went really well. Ceico delivered on time, responded quickly to our questions, and provided clear, useful recommendations. We were very satisfied with their work.