Carbono

BACKGROUND

Please describe your company and position.

I am the Founder of Subler

Describe what your company does in a single sentence.

Subler is a marketplace that connects schools with local community groups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carbono to accomplish?

• Migrate to Sharetribe flex
• Develop several complex product features

SOLUTION

How did you find Carbono?

• Referral
• Sharetribe Developers

Why did you select Carbono over others?

• Close to my geographic location
• Referred to me

How many teammates from Carbono were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Carbono team we partnered with undertook a comprehensive project to migrate our platform from an older version of Sharetribe to a newer one. This upgrade was crucial for us as it allowed the creation of more customized features that were essential for our growth and user satisfaction.

The key deliverables included:

• Migration to New Sharetribe Version: The developers expertly migrated our platform, ensuring data integrity and system stability throughout the process.
• Architecture for Multi-User Accounts: One of the most complex features implemented was the development of an architecture that supports multiple users under a single account. This was a critical need for our user base and was executed flawlessly.
• Calendar Booking Availability and Exceptions: They introduced a robust calendar system that handles booking availability and exceptions, significantly improving our scheduling capabilities.
• User Experience Design Overhaul: The team delivered a complete overhaul of our user experience design. The new interface is more intuitive, visually appealing, and user-friendly, greatly enhancing the overall user satisfaction.
• Payment Integration using Stripe: Integration with Stripe was seamlessly implemented, enabling us to offer reliable and secure payment options to our users.
• Self-Service Features: Finally, the developers enabled self-service features, empowering our users to manage their accounts and preferences independently, which has improved user engagement and reduced the need for customer support.

The development team's expertise and dedication were evident throughout the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team helped us reach out product, user growth and revenue goals by helping us implement the new features. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team always delivered their features correct. The items were delivered past the original deadline, but the team was able to compensate with adding a few additional items give the long implementation delay. 

What was your primary form of communication with Carbono?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was always available to answer my questions and help translate more complex issues in a way that our internal team could understand. 

Are there any areas for improvement or something Carbono could have done differently?

We would encourage the team to continue working on identifying how long it would take to launch things into production. This will help the business and other team deliverables stay on target. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Book Homebase Inc

Describe what your company does in a single sentence.

We provide rentals for remote workers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carbono to accomplish?

• Custom build and launch a website marketplace on Sharetribe with challenging features and unique branding

SOLUTION

How did you find Carbono?

Online Search

Why did you select Carbono over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Carbono were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Goal: Based on the Sharetribe templates, developing the first version of a marketplace for Book Homebase Inc, booking a place with a remote working environment was never that easy. 
• Platforms: Web Users: Admin, Host, User 
• User stories and features: Create a flex project based on the structure and functionalities of the standard Sharetribe template. 
• Here is a list of functionalities this scope covers: 
  • Booking Process 
  • Renting Process (as Host and User) 
  • Review 
  • Custom Layout 
  • Custom Amenities 
  • Hero Listing Images 
  • Flexible Check In/Out Times 
  • Property Filters 
  • Property Rules 
  • Manual Certificate Icon 
  • Sign Up with LinkedIn 
  • Simple Host Bio 
  • Local Activities 
  • Browse by Location 
  • Discount for Longer Stays 
  • Transit Times/Suggestions 
  • Wishlist 
  • Homebase Exclusive Listings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had 5 development sprints there were each 3 weeks long and followed by 1-2 week of feedback/review. This budgeted a 6 month timeline from start to completion. Within each sprint, there were specific development milestones and features for Carbono to implement. After each sprint, we would provide feedback to be incorporated before moving onto the next sprint. We would not move onto the next sprint until the previous one had been completed and tested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Carbono excelled at delivering on-time and to our design specs. They responded quickly to our feedback and any development issues that needed revisions. They were collaborative and always available for update meetings, emails or texts.

What was your primary form of communication with Carbono?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The whole Carbono team has a can-do and positive approach, making them a pleasure to work with.

Are there any areas for improvement or something Carbono could have done differently?

We provided all the UI/UX and Carbono implemented. It may be an opportunity for Carbono to expand their creative team to offer in-depth design services, though that was not our expectation going into the project with them.

BACKGROUND

Please describe your company and position.

I am the Founder of Opposhop

Describe what your company does in a single sentence.

Reverse auction e-commerce platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carbono to accomplish?

• Create auction functionality

SOLUTION

How did you find Carbono?

Referral

Why did you select Carbono over others?

Pricing fit our budget

How many teammates from Carbono were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed a reverse auction website on a budget and they delivered it

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had weekly progress meetings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was handled well and in a timely manner for what I was expecting

What was your primary form of communication with Carbono?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This is my first experience with a tech company so I can't comment on uniqueness but they were pleasant to deal with which is always impressive to me

Are there any areas for improvement or something Carbono could have done differently?

Nothing comes to mind. Overall seemed like a fair exchange of services

BACKGROUND

Please describe your company and position.

I am the Owner of an ecommerce company 

Describe what your company does in a single sentence.

Online marketplace that connect landowners with hunters and anglers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carbono to accomplish?

• Create and Implement Seat Feature

SOLUTION

How did you find Carbono?

Sharetribe

Why did you select Carbono over others?

• Good value for cost
• Referred to me

How many teammates from Carbono were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build and develop seats feature so users can add people to their booking. This integrated with the user's overall checkout price.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seats feature present and integrated with Stripe at checkout

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic! All timelines were met, and the team was super responsive.

What was your primary form of communication with Carbono?

Virtual Meeting

What did you find most impressive or unique about this company?

Their customer service and timeliness.

Are there any areas for improvement or something Carbono could have done differently?

Nothing that comes to mind

BACKGROUND

Please describe your company and position.

I am an executive at Ardzen

Describe what your company does in a single sentence.

Online marketplace for new and used traditional clothing, fabrics and accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Carbono to accomplish?

• Payment API Integration
• Shipment API Integration
• Website customizations

SOLUTION

How did you find Carbono?

Referral

Why did you select Carbono over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Carbono were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Customization of website created on Sharetribe with code.  
• Integration of Stripe for payments and Aftership for shipments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly sprints with agreed upon deliverables.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Process overview in notion, with listing of all the access requirements.  Prior to our weekly sprints, summary of what had been accomplished in the prior weeks where submitted for testing.  This gave me time to always come to our sprints armed with actionable feedback.  
• Additionally, there was an email channel of communication amoungst the team members that enabled us to address issues immediately and facilated quick turn decision making turn around.
• Yes, all deliverables were delivered on time. 

What was your primary form of communication with Carbono?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their depth of knowledge was impressive.  They are quite familiar with the the various web tools and assiociated apis out in the market.

Are there any areas for improvement or something Carbono could have done differently?

Not at this time