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Caraïbes Connect LLC is a multilingual BPO/call center agency based in Wisconsin, USA, with delivery operations in the Caribbean (Dominican Republic) and clients served across Europe. We provide customer service, technical support, sales, and back-office solutions in English, French, Spanish, and Creole — combining skilled human talent with our proprietary automation technology.
Services:
Multichannel customer support (voice, chat, email)
Tier 1 and Tier 2 technical support
Telemarketing and lead generation
Back-office and data processing
Multilingual support (EN/FR/ES/Creole)
ConnectIA, our in-house AI automation platform, powers our call center operations with intelligent chatbots and conversational workflows, enabling a hybrid human agent + AI model across two service tiers (Essentiel and Complet).
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Min project size
$5,000+
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Hourly rate
$50 - $99 / hr
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Employees
2 - 9
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Year founded
Founded 2025
Service Lines
- Call Center Services
- 100%
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Clients
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