Camera Corner Connecting Point Reviews (1), Pricing, Services & Verified Ratings

IT Managed Services Other IT Consulting and SI
Managed Software Application & Solutions Network Other IT managed services Security
$1,000,000 to $9,999,999
Jan. 2011 - Ongoing

4.5

Quality: 4.5

Schedule: 4.0

Cost: 4.5

Willing to Refer: 5.0

"Camera Coner is quick to respond and handle whatever the issue is."

Nov 3, 2021

Director of IT, Material Handling Company

Anonymous

Other industries
Green Bay, Wisconsin
201-500 Employees
Phone Interview
Verified

Camera Corner Connecting Point is a material handling company’s MSP. They monitor network infrastructure, handle cybersecurity, and offer ad hoc help. They have an on-site engineer for more technical tasks.

Camera Corner Connecting Point’s work has resulted in minimal outages and the absence of security breaches. They are responsive whenever there are issues, and they are methodical project managers who stay within timelines. Their use of reporting tools to convey information is impressive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of a company that provides warehouse and material handling services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Camera Corner Connecting Point?

We needed help managing our network’s infrastructure, cybersecurity, and other IT-related tasks.

SOLUTION

What was the scope of their involvement?

Camera Corner is our managed services provider (MSP). They’ve assigned a specific engineer who visits our office twice a week for half days to take care of our advanced technical needs.

They look into security logs, ensure that our networks and programs are working correctly, and help us with Microsoft Intune. Additionally, they are also handling our cybersecurity. If there are any alerts or issues, they will hop on and take a look.

Camera Corner is also monitoring our network. If there are any outages, they alert us and work on getting things back up.

What is the team composition?

I have one main point of contact.

How did you come to work with Camera Corner Connecting Point?

Our company’s owner knew Camera Corner’s principal.

How much have you invested with them?

We’ve spent over $1 million over the years.

What is the status of this engagement?

We started working together in January 2011, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our outage times are very minimal, and we’ve never had any security breaches and compromises. Anytime there’s an incident, Camera Coner is quick to respond and handle whatever the issue is. We don’t have to work too much about the technical particulars of recovering from anything that might have happened.

How did Camera Corner Connecting Point perform from a project management standpoint?

Camera Corner works very well, and they’ve stayed within our timelines. We communicate through in-person meetings, Microsoft Teams, and phone calls.

What did you find most impressive about them?

Camera Corner has good reporting tools that allow us to know various information, such as the status of our environment or the warranty coverage of our computers.

Are there any areas they could improve?

They can improve their communication. The assigned engineer to us is a good communicator, but there’s room for improvement for Camera Corner as a whole.

Do you have any advice for potential customers?

Be straightforward, and don’t beat around the bush. They’re there to help you as long as they know your problems.

RATINGS

4.5

Camera Corner Connecting Point

IT•AV•VoIP•Physical Security•Managed Services

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