ByteTown

BACKGROUND

Please describe your company and position.

I am the CEO of TextTeo

Describe what your company does in a single sentence.

Online plyform for the consultations with veterinarians 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByteTown to accomplish?

• Identify reasons for low registration conversion
• Identify reasons for quick exits from the website
• Identify interface issues and growth opportunities

SOLUTION

How did you find ByteTown?

• Online Search
• Referral

Why did you select ByteTown over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ByteTown were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with ByteTown to enhance our platform’s user experience and performance, and their expertise made a significant impact.

UX/UI Performance Review

ByteTown conducted a deep analysis of our landing page and personal account interface, combined with behavioral insights from Google Analytics and Yandex Metrica. Their review helped us uncover usability bottlenecks and navigation issues, leading to actionable recommendations for improving engagement.

Market & Audience Research

The team provided a comprehensive competitor analysis and user survey, helping us better understand industry standards and user expectations. Their insights revealed key areas for optimization, allowing us to align our platform with best practices and real user needs.

Conversion Challenges & Optimization Hypotheses

ByteTown identified critical barriers affecting our conversion rates and user retention. They developed five data-driven hypotheses explaining low registration rates, high bounce rates, and quick exits. Their strategic recommendations gave us a clear path to refining our user flows and improving overall platform perfo

Their structured and research-backed approach helped us make informed improvements, and we highly recommend ByteTown for their professionalism and deep understanding of UX/UI and digital strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product Audit: A thorough audit of the current product has been conducted.

Conversion Hypotheses: Hypotheses for improving conversions have been proposed.

Landing Page Update: The landing page has been completely updated with a more conversion-focused structure.

UX Improvements: UX improvements have been made within the platform.

The changes are now in the implementation phase. We expect an improvement in conversions as a result of the work done.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very professional and delivered everything on time. All our questions were answered, the team was very responsive and attentive to our requests 

What was your primary form of communication with ByteTown?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of this company is its commitment to delivering efficient and reliable tech support services. The team’s attention to detail, prompt response times, and proactive approach to identifying and resolving technical issues demonstrate a strong dedication to customer satisfaction. Additionally, their ability to adapt to evolving technologies and implement innovative solutions sets them apart, ensuring that clients receive the most effective and up-to-date support. This combination of technical expertise and customer-focused service creates a standout experience.

Are there any areas for improvement or something ByteTown could have done differently?

While the company excels in providing efficient and reliable tech support, there are areas where improvement could enhance the overall experience. For instance, expanding the availability of support channels—such as offering more real-time assistance options like live chat—could further streamline issue resolution.

BACKGROUND

Please describe your company and position.

I am the CEO of Delivery Manager LLC

Describe what your company does in a single sentence.

International Delivery Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByteTown to accomplish?

• The primary goal was to create a modern, professional website that would strengthen the company’s digital presence and help attract new B2B clients across multiple regions.

SOLUTION

How did you find ByteTown?

Referral

Why did you select ByteTown over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from ByteTown were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web site from scratch: 
- design and concept 
- web development on Bitrix24 
- active elements, forms, animation 
- more than 20 pages 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of pages designed: Over 20
Speed of website loading
Speed of the whole project realization: accomplished in 3-4 months 

Languages implemented: 3 (English, Serbian, Russian)

Target audience focus: User-friendly, minimalist design

Conversion optimization: Optimal block placement for high engagement and conversion rates

Unique selling point: Interactive elements as a site highlight

Communication: Constant throughout the project

Adaptability: Responsive to necessary changes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all tasks were done in time.

What was your primary form of communication with ByteTown?

Virtual Meeting

What did you find most impressive or unique about this company?

Their fast work and affordable rates were impressive.

Are there any areas for improvement or something ByteTown could have done differently?

I would like to have affordable support and new features realization. 
Because sometimes you need to improve smth., but you are not ready to pay a half-project amount. 

BACKGROUND

Please describe your company and position.

I am the Marketing manager of an agrochemical company.

Describe what your company does in a single sentence.

The company is an international agrochemical company that produces multifunctional adjuvants and innovative fertilizers. The company's expertise lies in improving spraying technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByteTown to accomplish?

• Website development
• Creation of design concepts
• SEO optimization

SOLUTION

How did you find ByteTown?

Online Search

Why did you select ByteTown over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from ByteTown were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bytetown implemented a turnkey project for our company. Our goal was to develop a UX/UI optimized website in a short time. An additional advantage was that Bytetown developed special creative design concepts for our activities and gave some design recommendations.

Bytetown is a good team that delves into the project and goes toward the goal!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were pleased with the result, launched the project. We continue to receive purchase requests from the site and continue to collaborate with Bytetown

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The the goals were completed on time. The team always answered our questions. Overall it was a nice work vibe

What was your primary form of communication with ByteTown?

Virtual Meeting

What did you find most impressive or unique about this company?

Bytetown have a good communication in the team, they are responsible and responsive.

Are there any areas for improvement or something ByteTown could have done differently?

We wish Bytetown good luck and further development. This company has a good foundation for development

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of a generative AI entertainment company

Describe what your company does in a single sentence.

Gen AI entertainment product company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ByteTown to accomplish?

• Develop a Cohesive Brand Identity and Visual Design
• Enhance User Experience through Intuitive UI/UX Design
• Optimize Design Efficiency and Consistency

SOLUTION

How did you find ByteTown?

Referral

Why did you select ByteTown over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ByteTown were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Creating design system from the scratch
• Presentation and decks graphic design
• Ux/ui for ~20 mobile and web apps
• Brand identity 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement and Retention Rates
• Client and Stakeholder Satisfaction
• Raised over $3M for different gen AI startups using pitch decks they designed 
• Above market benchmarks conversion at web and mobile apps

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely great management 

What was your primary form of communication with ByteTown?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Worldwide awards winning designs

Are there any areas for improvement or something ByteTown could have done differently?

Nothing, everything was absolutely perfect. I worked with more than 150 designers throughout my career, and ByteTown was absolutely perfect.