Bulletproof InfoTech

BACKGROUND

Please describe your company and position.

 I am the CEO of an energy & natural resources company 

Describe what your company does in a single sentence.

We offer services and products for the control of microbes in industrial applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bulletproof InfoTech to accomplish?
Support our company as a 3rd party or fractional IT team.

SOLUTION

How did you find Bulletproof InfoTech?

Referral

Why did you select Bulletproof InfoTech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Bulletproof is our IT team in its entirety.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We function as a fully supported company using Bulletproof to manage our IT assets, programs, security, and daily functional needs as it pertains to our IT systems and processes. The relationship is healthy, the ratings and reviews of their work for us are very high, and the engagement is positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No issues.

What was your primary form of communication with Bulletproof InfoTech?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to adapt to the client needs, a positive culture, and human connection.

Are there any areas for improvement or something Bulletproof InfoTech could have done differently?

Anytime we have had a challenge, it has been resolved with speed, professionalism, and alignment going forward.