Bttr

BACKGROUND

Please describe your company and position.

I am the COO of a gaming company 

Describe what your company does in a single sentence.

Creates online game

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bttr to accomplish?

• Create web interface design

SOLUTION

How did you find Bttr?

Referral

Why did you select Bttr over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Bttr were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bettr, the company, did a fantastic job redesigning and improving the our project. They started from scratch, creating a brand new look and feel for the interface. The goal was to make it easy and enjoyable for people to use while playing the our game on their computers and mobile devices. The designers carefully chose colors that matched the our brand and made the game world exciting. They also set up a design system - how everything should look. 

It helps keep things consistent and makes it easy to add new stuff without messing up the overall design. The team at Bettr kept working on it, making sure it stayed up-to-date. They expanded the design system, so as our project grows and adds new features, everything still looks solid and works well. In a nutshell, Bettr's designers did a great job making the projects interface from scratch, picking cool colors, and setting up a system to keep it all looking fantastic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes of the project, including enhanced user engagement, improved satisfaction, reduced bounce rates, increased retention, positive sales impact, and the seamless adoption of new features, collectively highlight the progress and success achieved through the collaboration with Bettr's UI/UX design team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bettr's project management for the project was exceptional. They consistently delivered project milestones on time, showcasing excellent organizational skills and a proactive approach to challenges. The team's responsiveness to our needs was impressive, with open communication channels and swift incorporation of feedback. 

Bettr's ability to foresee potential issues and implement solutions contributed to a seamless workflow. Overall, their commitment to timely delivery, responsiveness, and proactive problem-solving made the collaboration a positive and efficient experience.

What was your primary form of communication with Bttr?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bettr didn't just offer standard solutions; they crafted unique and captivating designs that set the interface apart. This distinctive and personalized touch demonstrated their commitment to delivering not only functional but also visually engaging solutions, making the collaboration with Bettr a standout experience in the realm of design and project execution.

Are there any areas for improvement or something Bttr could have done differently?

While the collaboration with Bettr was highly positive, one potential area for improvement could be a bit more flexibility in increasing workforce on-demand. Having the option for increased manpower during peak periods or specific project phases would enhance adaptability. Overall, this is a suggestion for enhancement rather than a major concern, as Bettr's performance and design solutions were commendable throughout the project.