Bryt Designs

BACKGROUND

Please describe your company and your position there.

I'm the VP of Product Engineering at Recess.is - a venture-backed startup building a partnership marketplace platform. Our platform helps companies like Google, DoorDash, Pepsi, General Mills, Mondelez, and many others to grow and scale their experiential marketing efforts to reach highly targeted prospects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bryt Designs, and what were your goals?

We needed to transform Recess from an Agency into a Tech company by building a marketplace platform from the ground up that automated what we knew was already working for us manually. The platform would enable us to exponentially grow our client base without having to grow our headcount too much.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had worked with Bryt Designs at other startups where the team had demonstrated successful product design and we already knew that working with them was a joy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Bryte Designs drives both: Public Marketing Website Design and Implementation written in Rails Private Application UI and UX and Graphic Design written in VueJS The private application is where most of our complexity lies - this is a 2-sided marketplace platform written in Ruby on Rails and VueJS. The team iterates over wireframes and UX concepts, starting at low fidelity and forming high-fidelity mockups as we go refine use cases. With their help, we are able to design User interfaces that are functional and fit perfectly with the underlying data structures. Scaling the amount of data that needs to be presented on the screen varies based on the feature, and the final design is always a level above the data scale that is needed, which allows our users to use the same UI as their data in the app grows.

How many people from the vendor's team worked with you, and what were their positions?

The number of people we have been working with simultaneously is 3 or fewer and are a combination of UI/UX designers and JavaScript Coders.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company has grown by almost 10X in valuation since we started working with Bryt Designs about 3 years ago. Our min client purchase on the platform we have built has grown from a couple of thousand dollars per purchase to 10s of thousands of dollars per purchase.

Describe their project management style, including communication tools and timeliness.

The project management style is pretty laid back, stress-free, perfectly punctual, and very professional. We collaborate over slack and have 2 standing jam sessions each week. On occasion, we do add extra jam sessions to avoid getting into a crunchtime situation. The Team can ramp up and down as needed if we give them an ample heads-up.

What did you find most impressive or unique about this company?

The attention and focus on the User's Experience are fantastic. The team doesn't simply agree with us because we think something is a cool idea. They have the experience and insights to know that a cool idea does not always make the best end-user experience and they keep us on track and guide us toward the best practices, while at the same time innovating new UI/UX based on our unique data set

Are there any areas for improvement or something they could have done differently?

It would be great if we could directly hire people from Bryt Designs straight onto our team, however, I have come to grips that that is not how their business model works.

BACKGROUND

Please describe your company and your position there.

I'm the Creative Director for Proclamation Goods Co. We design high-quality, American-made cookware that empowers low-waste lifestyles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bryt Designs, and what were your goals?

We hired Bryt Designs to implement a refresh of our outdated shopify website, and to help adapt the site to support product preorders.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met Bryan and his team through a mutual contact.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our shopify site hadn't been updated in about 2 years, had some janky custom-built elements that were no longer working properly, and we were hoping to start selling our product via preorder. We wanted to make these updates as fast as possible, so decided to just refresh our current site instead of building an entirely new one.

Our internal team poured through the site and created a massive punch list of design and dev related updates needed to support this quick refresh. Bryan and the Bryt Designs team tackled the punch list with speed, efficiency, and professional collaboration.

They provided fast, honest and thorough feedback of our ideas, and went above and beyond with their level of service.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Bryan and one other member of his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After our refresh, we saw our Shopify site speed score increase by over 10 points. The updates made by Bryan and team also facilitated a smooth and successful launch of our preoders.

Describe their project management style, including communication tools and timeliness.

We had a project kick off call, then mostly communicated via slack and @ mentions in google docs. Our team uses google docs for project management, and Bryan and team easily integrated into our workflow.

Responses to Slack messages were always prompt, and they always took the time to thoroughly explain an issue or situation so our non-dev team could understand and assess the best course forward.

What did you find most impressive or unique about this company?

The direct access to Bryan and his team, their quick response times, and their willingness to explain situations in detail.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of!

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bryt Designs, and what were your goals?

Website design and maintenace

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and creation of dynamic website.

How many people from the vendor's team worked with you, and what were their positions?

2-3 members of the team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have worked with Bryt Designs for over a decade! We have been so happy and satisfied with the quality of service that Bryan and his team had provided over the years. We have a dynamic website that is user friendly and current to the market environment for our industry. Most importantly, we trust Bryan and the Bryt Designs team! They let us know when we need to update and enhance the user experience for our website and design accordingly with the best pricing in mind for our business. The service is quick and reliable! We look forward to growing our business and expanding our website over the next decade with Bryt Designs!

Describe their project management style, including communication tools and timeliness.

The service is quick and reliable! We look forward to growing our business and expanding our website over the next decade with Bryt Designs!

What did you find most impressive or unique about this company?

We have worked with Bryt Designs for over a decade! We have been so happy and satisfied with the quality of service that Bryan and his team had provided over the years. We have a dynamic website that is user friendly and current to the market environment for our industry. Most importantly, we trust Bryan and the Bryt Designs team! They let us know when we need to update and enhance the user experience for our website and design accordingly with the best pricing in mind for our business. The service is quick and reliable! We look forward to growing our business and expanding our website over the next decade with Bryt Designs!

Are there any areas for improvement or something they could have done differently?

None - they evolve with their clients.

BACKGROUND

Please describe your company and your position there.

I'm the Co-Founder and CEO of an online women's health company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bryt Designs, and what were your goals?

We hired Bryt to do initial development on our new e-commerce platform as a part of an overall re-brand. Over the last two years, they have become core parts of our overall e-commerce team, handling all aspects of our development and updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

Bryt, Bryan and his team came highly recommended to us by another e-commerce brand. We had a great first meeting with them where it was clear that they were not strong technologists, but truly cared about our brand and our success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We sent initial design mock-ups to the Bryt team and they made suggestions from a usability perspective and executed on the build flawlessly. We now use them for all aspects of our e-commerce web development.

How many people from the vendor's team worked with you, and what were their positions?

Bryan has been our main point of contact throughout our relationship.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As an e-commerce company we have seen 41% growth this year. The Bryt team has been an important part of that growth as they created a multi-branch quiz for us which has increased conversion and engagement rates on the site.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings during development. Now, during ongoing maintenance, we speak as needed.

What did you find most impressive or unique about this company?

We love working with Bryt. They're a small but growing team that really cares about our business as their own.

Are there any areas for improvement or something they could have done differently?

Nope!

BACKGROUND

Please describe your company and your position there.

I lead ecommerce at Kindra, a menopause brand that offers products, education & community support to women on their menopausal journey.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bryt Designs, and what were your goals?

We hired Bryt Designs to redesign our website in 2020. We collaborated with them on all aspects of the new site, and we continued to work with them to add features and maintain the site after we relaunched.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a few potential development partners, and landed on Bryt because of their focus on site speed/efficiency and SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Redesign of the website - all pages, custom build-out of a quiz, and maintenance and updates as we evolved the site.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Bryan and usually 1-2 developers of his.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw all of our overall ecommerce metrics significantly improve based on the new design & site performance.

Describe their project management style, including communication tools and timeliness.

Great - used slack for questions & urgent issues. Bryan & his team were always really responsive. We had weekly recurring calls to review the pipeline & any requirements.

What did you find most impressive or unique about this company?

Loved that the entire team was also on the west coast so there wasn't a delay in communication/responses, loved how we had direct access to Bryan & his team, typically you work with a project manager that manages communication with the dev team. The team was very responsive to everyone on our team.

Are there any areas for improvement or something they could have done differently?

Not that I can think of! I appreciate how far they scaled with us and would highly recommend them.