BRANDSHAPE

BACKGROUND

Please describe your company and position.

I am the Owner of Luxy Bounce

Describe what your company does in a single sentence.

Luxy Bounce & Party Rentals provides fun and exciting bounce houses, slides, and party supplies for events in Delaware, Maryland, and Pennsylvania.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BRANDSHAPE to accomplish?

• build a strong brand
• create an awesome website
• manage our social media

SOLUTION

How did you find BRANDSHAPE?

Referral

Why did you select BRANDSHAPE over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from BRANDSHAPE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BRANDSHAPE helped us from the ground up by:

• designing a logo
• creating a catchy tagline
• building a user-friendly website for Luxy Bounce & Party Rentals.

They also:

• set up and managed our social media accounts
• created engaging posts
• handled our online advertising.

Additionally, they provided a trifold brochure design, helped us with email setup, and made sure our website was optimized for search engines.

The key deliverables included:

• our complete brand identity
• a fully functional website
• social media management
• and marketing materials like brochures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BRANDSHAPE did a fantastic job creating our website and designing our brochures. Within days of the website going live, we booked two events and started seeing an increase in traffic and leads. The brochures also received positive feedback and helped us connect with potential customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BRANDSHAPE's project management was excellent. They delivered everything on time and were always responsive to our needs. Whether we had questions or needed adjustments, they were quick to help and made sure we were satisfied every step of the way.

What was your primary form of communication with BRANDSHAPE?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about BRANDSHAPE was their attention to detail and true understanding of our vision for Luxy Bounce. They took the time to get to know our business and made sure everything they created, from the website to the brochures, perfectly matched our brand. Their ability to combine creativity with practical solutions made them stand out.

Are there any areas for improvement or something BRANDSHAPE could have done differently?

The only small thing that could be improved is providing a bit more detail in the initial project timeline. Everything was delivered on time, but having a clearer breakdown of the steps at the start would have been helpful.

BACKGROUND

Please describe your company and position.

I am the Owner of Gibbs Tree Service

Describe what your company does in a single sentence.

My company does tree removal, pruning, tree removal, and lot clearing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BRANDSHAPE to accomplish?

• Branding including a new logo, color scheme, and brand guidelines
• Website redesign and layout, Local SEO for my services
• Marketing Strategy and Social Media Management

SOLUTION

How did you find BRANDSHAPE?

We met BRANDSHAPE through other local businesses.

Why did you select BRANDSHAPE over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from BRANDSHAPE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BRANDSHAPE did a fantastic job revamping our entire online presence at Gibbs Tree Service. They redesigned our website, making it more user-friendly and visually appealing, ensuring our customers can easily find the information they need. They also revitalized our branding, giving us a fresh new logo, updated color scheme, and consistent marketing materials like business cards and yard signs.

Their SEO strategies have been outstanding, helping us rank #1 on Google for multiple local SEO keywords and in the top 5 for others. This has significantly increased our online visibility, driving more traffic to our site and bringing in more local customers. They also helped us manage our online reputation by monitoring and responding to customer reviews, which has really boosted our image.

BRANDSHAPE crafted clear and compelling brand messages that resonate with our audience and developed a long-term brand strategy to guide all our branding efforts. They even created distinct identities for our specific services and established a cohesive corporate identity, ensuring a professional and consistent image across all our communications.

On top of that, they helped set up our business email and all our social networks, making sure everything is integrated and working smoothly. They continue to work with us daily, providing ongoing support and improvements.

Finally, they migrated our website to a more efficient platform, improving its performance and security. Thanks to BRANDSHAPE, our online presence is stronger than ever, and we're seeing great results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Top Google Spots: We're now showing up at the top of Google for local searches, which means more people are finding us online.
• More Visitors: Our new website looks great and is bringing in more visitors who can easily find what they need and reach out to us.
• More Business: With better Google rankings and an easy to use website, we're getting more calls and bookings from new customers.
• Better Branding: Our new logo and marketing materials look professional and make us stand out more.
• Social Media: BRANDSHAPE set up all our social media accounts and helped us engage more with our customers, leading to better reviews.
• Faster Website: They moved our website to a better platform, so it's faster and more secure.
  Overall, BRANDSHAPE has really helped us improve our online presence and attract more customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BRANDSHAPE's project management was top-notch. They consistently delivered items on time, meeting every deadline we set. Whenever we had questions or needed changes, they responded quickly and professionally, making sure our needs were always a priority. They kept us in the loop throughout the entire process, and their attention to detail and commitment to our project was impressive. Overall, working with BRANDSHAPE is smooth and efficient, and they exceed our expectations in every way.

What was your primary form of communication with BRANDSHAPE?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about BRANDSHAPE was their attention to detail and how quickly they responded to our needs. They really listened to what we wanted and made sure everything was done right. Their ability to make our website look great and get us to the top of Google was amazing. They also made our brand look more professional. Overall, their dedication and quality of work stood out.

Are there any areas for improvement or something BRANDSHAPE could have done differently?

We feel that BRANDSHAPE really did a good job and hit a home run with their work. They've built an everlasting partnership with us, and more importantly, we've developed a genuine friendship.