Brand More

BACKGROUND

Please describe your company and position.

I am the Owner of Cookie Crave

Describe what your company does in a single sentence.

Cookie Crave Claremont bakes fresh cookies and deliveries them locally for late night cravings

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brand More to accomplish?

• Redesign Website
• Increase Sales
• Email Marketing

SOLUTION

How did you find Brand More?

• Online Search
• Referral

Why did you select Brand More over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brand More were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Here is what our contract said:  Conversion rate optimization, email marketing flows & automations, pixel & analytics set up, image optimization, page speed optimization, keyword optimization,
 and ADA compliance audit and implementation, and a content calendar.

Brand More provided an entire website redesign, including changing our photos to look better and load faster. They created new pages for the website for people to shop and increased sales through that. They set up email automations and text messages as well as all the templates for use on the emails. They also helped us strategize our social media so that we can consistently create videos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website traffic and sales have skyrocketed! Our conversion rate is much higher and people are returning to purchase a lot more often than before. We are also seeing tons more views and engagement on our socials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were quick and efficient with all projects. If i had any questions, they would be willing to call within the day.

What was your primary form of communication with Brand More?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They knew exactly what was holding us back and helped us to make changes. They had so many suggestions we didn't even consider that we didn't know would even be an option. 

Really enjoyed working with them and seeing how they helped us directly and seeing the results.

Are there any areas for improvement or something Brand More could have done differently?

Not that i can think of any right now