Bluepear

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of an e-commerce company.

Describe what your company does in a single sentence.

We sell direct to consumer ecommerce products across multiple European markets and operate our own affiliate program.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bluepear to accomplish?

• Track and identify affiliates bidding on our brand terms without authorization
• Catch mobile only and region specific violations that manual desktop checks consistently missed
• Generate court ready evidence packages with screenshots, timestamps, and redirect chains to speed up network takedowns

SOLUTION

How did you find Bluepear?

Online Search

Why did you select Bluepear over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• ease and autonomy of setup

How many teammates from Bluepear were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bluepear monitored our brand keywords across Google and Bing in Germany, France, and Italy on both desktop and mobile. Key deliverables included automated weekly violation reports, timestamped screenshots of unauthorized ads, full redirect chains, affiliate IDs, and a dashboard for tracking issue statuses from New to Resolved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Branded CPC dropped back to normal levels within two weeks. Affiliate takedown approval rate increased from 40% to nearly 100%. We identified six unauthorized merchants that manual checks had missed. Our affiliate manager saves three hours per week previously spent on manual spot checks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their response was very prompt, and it did not feel like communication was via mail at all. It almost seemed like we were having a face to face discussion. Deliverables arrived on schedule, and the team was responsive when we needed help with initial keyword setup.

What was your primary form of communication with Bluepear?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the product's simplicity and efficiency. While their customer service and technical support was excellent, finding a product that is simple, efficient, and offered evidence for reporting violations was superb.

Are there any areas for improvement or something Bluepear could have done differently?

At some point, you may crave a more flexible dashboard or tracking system. The preset reporting works well, but deeper customization would be welcome for advanced users.