Blueacrobat Corporation

BACKGROUND

Please describe your company and position.

I am an executive at Dale Carnegie & Associates, Inc.

Describe what your company does in a single sentence.

Dale Carnegie Training is a global leader in professional development, offering courses in leadership, communication, and personal growth to help individuals and organizations achieve their full potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Protected critical business data.

SOLUTION

How did you find Blueacrobat Corporation?

Referral

Why did you select Blueacrobat Corporation over others?

• Pricing fit our budget
• Referred to me

How many teammates from Blueacrobat Corporation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted with Blue Acrobat to protect our NetSuite deployment.  We needed a timely solution, something that was in place before our prior solution expired.  The Blue Acrobat, which was completly SaaS based, was a strong fit for our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am delighted to share my positive experience with Blue Acrobat, a provider we use to safeguard our NetSuite environment. From the outset, the setup process of this platform was remarkably painless. The support consultant assigned to us was not only efficient but also highly responsive, ensuring a smooth and seamless integration.

Since the installation, the platform has been running flawlessly. On the rare occasions when issues arise, the Blue Acrobat team has consistently demonstrated exceptional responsiveness. Their commitment to resolving problems swiftly and effectively is truly commendable.

I must give special mention to Konrad, whose support has been nothing short of tremendous. His expertise and dedication have been invaluable, and he has gone above and beyond to ensure our satisfaction.

In summary, I highly recommend Blueacrobat for their outstanding platform and exemplary support team. It has been a pleasure to work with such a reliable and professional provider.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All phases of the project were delivered on time, or ahead of time.  Responses to our questions related to installation and post support were timely and on target.

What was your primary form of communication with Blueacrobat Corporation?

Virtual Meeting

What did you find most impressive or unique about this company?

The complete solution, all in one SaaS package is what was most uniqe and made this vendor stand our to the rest.  Other than the solution itself, there are no other requirements for the client.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the CIO of an education company

Describe what your company does in a single sentence.

Our company provides training delivery within the Health Sector

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?

Our company was in the process of concluding operations and decomissioning NetSuite. We needed to retrieve all the data from NetSuite to meet financial record-keeping obligations. Regrettably, the other team were worked with was not able to support our data extraction needs, and the associated costs were exorbitant. As a result, we sought an alternative solution and were in search of a 3rd party company capable of aiding us in data extraction for long-term storage.

SOLUTION

How did you find Blueacrobat Corporation?

Online Search

Why did you select Blueacrobat Corporation over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from Blueacrobat Corporation were assigned to this project?

1 Employee

What was the scope of your partner's involvement and team dynamic?

The scope of our partner's involvement primarily centered on assisting us with the data extraction from NetSuite, given that other team's NetSuite was unable to facilitate our requirements and had high associated costs. They provided an alternative solution to retrieve all the necessary financial data to meet our record-keeping obligations. 

Konrad and his team from BlueAcrobat was dynamic, working closely with our in-house team to ensure a seamless process. Their expertise and collaborative approach played a pivotal role in the successful extraction and long-term archival of our data.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The evidence of the impact of the engagement with our partner is multi-fold:

Cost Savings: By opting for an alternative to the other team's NetSuite's high-cost solution, we realized substantial cost savings, allowing us to allocate funds more efficiently across other essential areas of our operations.

Successful Data Extraction: We successfully retrieved all the necessary financial data, ensuring compliance with our record-keeping obligations. This was critical as any lapse in obtaining this data could have led to significant regulatory and operational repercussions.

Long-term Archival: Thanks to our partner's expertise, we now have our essential financial data archived in a secure and accessible manner, ensuring future retrievability and audit readiness.

Feedback from Stakeholders: Positive feedback from internal stakeholders, including our finance and IT departments, highlighted the efficiency and professionalism of our partner's approach.

How did your partner's team perform from a project management standpoint?

From a project management standpoint, our partner's team was exemplary. Here are some aspects of their performance:

Timely Communication: Regular updates were provided to keep us informed about the progress. Any potential issues or challenges were communicated proactively, allowing for timely decision-making and course corrections.
Resource Allocation: The partner allocated skilled professionals who were adept at handling the specific challenges of our project.
Adherence to Timelines: They adhered to the set timelines, ensuring that the project was delivered on schedule.
Flexibility: While they had a structured approach, they were also flexible and adaptive to our company's specific needs, making necessary adjustments when required.
Feedback Integration: They were receptive to our feedback throughout the project, ensuring that our concerns and suggestions were integrated into the project flow.
In summary, from a project management perspective, our partner showcased professionalism, expertise, and a genuine commitment to ensuring the project's success. Their systematic and proactive approach played a pivotal role in the successful completion of our data extraction and archival endeavor.

What was your primary form of communication with Blueacrobat Corporation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were delighted with their transparency, honesty, and fantastic communication. Very punctual and high quality outcomes.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

No, the service provided by Konrad and BlueAcrobat was outstanding.

BACKGROUND

Please describe your company and position.

I am the VP Business Applications of Native Instruments

Describe what your company does in a single sentence.

Market-leading developer of Software and Hardware for Music and Sound production.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Full export / backup of Netsuite data for audit purposes on a short timeline

SOLUTION

How did you find Blueacrobat Corporation?

• Online Search
• Referral

Why did you select Blueacrobat Corporation over others?

• High ratings
• Services meet our requirements

How many teammates from Blueacrobat Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Netsuite system is to be discontinued. For Audit purposes we need an accessible, complete data export including all objects and files next to the financial reports etc. Deliver database format, CSVs for data, original files for attachments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Export data was delivered exactly as discussed. We were able to shut down in time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent support. They managed the process very professionally, self-reliant and were giving regular status updates.They actively addressed issues and proposed solutions themselves. There was one blocker issue which was escalated same day and we accepted their proposed solution. 

They were faster than promised, work estimation was very precise.Their customer portal provided added value for us. Cost estimate was precise (and very fair) and was met. In other words: High quality work and communication. Project delivered in time and budget, can't wish for more.

What was your primary form of communication with Blueacrobat Corporation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

High quality work and communication. Project delivered in time and budget, can't wish for more.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

Absolutely nothing that I could say. We were really just happy with the whole project.

BACKGROUND

Introduce your business and what you do there.

I’m the president of US operations at BIAR Sampling, a machinery manufacturing company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Blueacrobat Corporation?

We were using Oracle’s NetSuite for our processes but felt it couldn’t adapt to small companies like us, and its costs were very high. Due to this situation, we wanted to find another solution, and we needed a partner that could help us migrate and implement the new platform.

SOLUTION

What was the scope of their involvement?

Blueacrobat Corporation has been helping us with off-site IT services. They’re taking our data from NetSuite to back it up, migrate it to the new cloud-based platform, and restore it. In addition, they provide consulting services by giving us information on how they’re doing everything or how to prepare the data for the migration.

What was the team composition? 

I only work with one member of Blueacrobat Corporation’s team, which is Konrad (Project Manager).

How did you come to work with Blueacrobat Corporation?

I found them through online research and chose them because they had good reviews.

How much have you invested with them?

So far, we’ve spent around $5,000 with them.

What is the status of this engagement?

We started working together in November 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re delighted with Blueacrobat Corporation’s work so far because they’ve been helpful throughout the process. So far, they’ve delivered two documents of 10–15 gigabytes, which is great for us. Overall, not many providers can do what Blueacrobat Corporation does with their affordability and effectiveness.

How did Blueacrobat Corporation perform from a project management standpoint?

In addition, it’s very easy to talk to them — we use email and phone calls as communication tools.

What did you find most impressive about them?

Blueacrobat Corporation’s team has worked with NetSuite for years and is highly experienced with the platform.

Are there any areas they could improve?

They could advertise more so more people can know about their company. In addition, their data browser can get complicated, especially for people with no IT skills, but Blueacrobat Corporation is already working on a tool to address that situation.

BACKGROUND

Please describe your company and your position there.

I'm the IT & System Manager at Bulbeck. We supply goods and services in the environmental, oil spill containment, water treatment, transportation and industrial hardware industries throughout Australia and Oceania.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blueacrobat Corporation?

Our contracted term with NetSuite was coming to an end and we need to move platforms. NetSuite didn't offer any way to export our data easily and we were on a tight deadline. We need to ensure we had a complete backup of all our data for internal and audit purposes.

SOLUTION

How did you select this vendor and what were the deciding factors?

After contact NetSuite and being told there was no option and they would be of little help to assist with exiting the platform I had to look elsewhere. I came across BlueAcrobat whilst searching for ways to export all data out of NetSuite. I arranged a meeting with Konrad to discuss his offering and to get a quote. After our initial meeting I was satisfied that BlueAcrobat could export the data we required. We agreed to the project after receiving the quote.

Describe the project in detail and walk through the stages of the project.

After initially meeting with Konrad and agreeing on a date. I followed the supplied instructions to grant him access to our NetSuite instance. We opted to go for a full backup prior to system changeover, and then a delta-copy after we'd ceased trading on the platform but still had access.

BlueAcrobat Corporation delivered the full backup as agreed. We then expanded the scope of the project to also include a full extract of the file library - this was done due to time constraints but Konrad had provided instructions to attempt this extract on our own behalf also.

How many resources from the vendor's team worked with you, and what were their positions?

I only dealt directly with Konrad, he was very professional and a pleasure work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Whilst every attempt was made to ensure we had exported reports, data etc... inevitably we knew at some point we'd need access to our historical data. Within weeks of going live I've had several occasions where I've need to query the data that was provided from the export to help other staff within the organisation. Without the data export, this would have been impossible.

How effective was the workflow between your team and theirs?

Very easy and effective. Most communication was done via emails but we had a couple of video meetings to work through some issues and discuss our situation and expections in more detail.

What did you find most impressive or unique about this company?

They offer a very unique service - it fills a niche the vendor has neglected and does it perfectly.

Are there any areas for improvement or something they could have done differently?

No, the service from Konrad and BlueAcrobat was excellent.

BACKGROUND

Please describe your company and position.

 I am the Director Business Intelligence of a telecommunications company 

Describe what your company does in a single sentence.

Broadband and video streaming solution provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Archive NetSuite

SOLUTION

How did you find Blueacrobat Corporation?

Online Search

Why did you select Blueacrobat Corporation over others?

Good value for cost

How many teammates from Blueacrobat Corporation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Archived our legacy ERP NetSuite into their DBVault application. Data is being held for audit purposes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Confirmation of data count of artifacts from NetSuite into BlueAcrobat's DBVault appication as well as spot check of detailed transactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered very quickly to meet our needs. 

What was your primary form of communication with Blueacrobat Corporation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

BlueAcrobat is efficient, professional and cost effective.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

We had some bumps to align the SOW (prior to starting work). It would be helpful if BlueAcrobat's language holds both parties to the same standards. It would have sped the onboarding process.

BACKGROUND

Please describe your company and position.

I am the Director of IT and Development of a commercial services company

Describe what your company does in a single sentence.

We do commercial services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Archive our Data from NetSuite

SOLUTION

How did you find Blueacrobat Corporation?

Online Search

Why did you select Blueacrobat Corporation over others?

High ratings

How many teammates from Blueacrobat Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BlueAcrobat helped us move our data off of NetSuite. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Complete data extraction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They delivered on time 
• They communicated throughout the project

What was your primary form of communication with Blueacrobat Corporation?

Virtual Meeting

What did you find most impressive or unique about this company?

Blueacrobat Corporation made us a priority and turned the project around in a very short time frame.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

In my opinion, they went above and beyond the expected. 

BACKGROUND

Please describe your company and position.

I am the Supply Chain Manager of a manufacturing company

Describe what your company does in a single sentence.

Manufacturing and Distribution.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Back up all of netsuite
• Back up file cabinet
• Be able to access data after offboarding Netsuite

SOLUTION

How did you find Blueacrobat Corporation?

Online Search

Why did you select Blueacrobat Corporation over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Blueacrobat Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliver Backup access and files 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Back up completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes very communicative.

What was your primary form of communication with Blueacrobat Corporation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Blueacrobat Corporation's speed and service were impressive.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the VP IT Strategy and Data of Tyler Technologies

Describe what your company does in a single sentence.

Seamlessly connect courts, public safety, and supervision agencies to ensure safer and more efficient operations for correctional facilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blueacrobat Corporation to accomplish?

• Provide a complete and accurate backup of NetSuite (with attachments)
• Provide online read-only user access to the NetSuite backup with an easy to navigate user interface
• Provide downloads and restore instructions of the NetSuite backup

SOLUTION

How did you find Blueacrobat Corporation?

Referral

Why did you select Blueacrobat Corporation over others?

• High ratings
• Referred to me

How many teammates from Blueacrobat Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Full Extraction - NetSuite Extraction Implementation, Transfer and Delivery NetSuite Account
• File Cabinet Extraction
• Delta Extraction - NetSuite Extraction Transfer and Delivery NetSuite Account
• NetSuite Extracted Data - Archive Hosting & AcroVault Archive Explorer
• MySQL Server Setup

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful access to the entire NetSuite database for all years including attachments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt, courteous and willing to address any questions or concerns

What was your primary form of communication with Blueacrobat Corporation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The engagement went extremely easy, and the users were very satisfied with the results.

Are there any areas for improvement or something Blueacrobat Corporation could have done differently?

no areas for improvement in my opinion