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Blue Shirt Media

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HIPAA-compliant AI answering for rehab centers

Blueshirt Media is a HIPAA-compliant AI call answering and admissions support platform built exclusively for addiction treatment centers and recovery programs.

We provide 24/7 AI-powered inbound call handling, outbound lead re-engagement, and patient outreach — so treatment centers never lose an admission to an unanswered call or an abandoned lead.

  • Min project size
    $5,000+
  • Hourly rate
    Undisclosed
  • Employees
    2 - 9
  • Locations
    Bensalem , PA
  • Year founded
    Founded 2021

1 Locations

  • Bensalem , PA

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    Our Story

    Blueshirt Media was founded by someone who was once a dead lead in a treatment center's CRM. He reached out for help, never heard back, and kept using. He's in recovery today — but only because someone eventually picked up. We built Blueshirt Media so that never happens to anyone else. HIPAA-compliant AI call answering and lead re-engagement, built exclusively for addiction treatment centers. Every call answered. Every lead followed up. No admission lost.

    What Sets Us Apart

    Built exclusively for addiction treatment

    AA is signed first. We then configure your AI workflow to match your intake process, integrate with your CRM, and go live within 1 weeks.

    What types of projects are you taking on?

    AI call answering, missed-call text-back, and outbound lead re-engagement for addiction treatment centers and behavioral health programs across the US.

    What is your project management process?

    U.S.-based setup and support. You have a direct contact from day one — no account handoffs, no offshore teams.

    Quick Facts

    5 years in business

    Tools and Technology

    Airtable

    Commonly Asked Questions

    Yes. We execute a Business Associate Agreement before any data is processed. All call recordings, transcripts, and contact records are encrypted at rest and in transit. Compliance is built in from day one — not added as a feature tier.

    Only addiction treatment centers and behavioral health programs. That focus is intentional — it's what makes our workflows, our language, and our results different from general-purpose AI platforms.

    Yes — this is one of our core services. We run HIPAA-compliant AI outbound text campaigns against dormant CRM contacts who previously inquired but never converted. We've achieved a 22% engagement rate on lists that had been inactive for months, double the industry benchmark, with calls transferred directly to your admissions team when a contact is ready to talk.

    Yes. Our AI handles intake conversations in any language — configured to match the demographic profile of your service area. Every multilingual call runs through the same structured qualification workflow and HIPAA-compliant infrastructure as English calls. No caller is ever lost to a language barrier.

    Yes — 24/7, including nights, weekends, and holidays. For most treatment centers, 30 to 50% of inbound calls come in outside business hours with a near-zero answer rate. Our AI handles every one of them with the same structured intake workflow as a live call, qualifying callers and transferring high-intent contacts to your on-call admissions team in real time. No voicemail. No missed admissions

    Locations (1)

    362 Redwood Court Bensalem , PA, United States 19020

    2 - 5

    Contact Blue Shirt Media

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