Blue Light IT

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a doors and windows company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Light IT?

We needed help with computer maintenance and set up, firewalls, cyber security, and everything related to IT and technology.

SOLUTION

What was the scope of their involvement?

Blue Light IT manages our computer maintenance, installation of software systems, and any technical issues related to upgrades. They also work on firewalls and cybersecurity, and we pay Microsoft Office through them.

What is the team composition?

We work with Amir (CEO) and two other technicians.

How did you come to work with Blue Light IT?

I met Amir in a networking group.

How much have you invested with them?

We pay about $400 a month for all the services.

What is the status of this engagement?

We began working together in June 2019, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve worked with other IT companies before, and Blue Light IT is excellent. They always find solutions to our problems and are always available. We can only say good things about them.

How did Blue Light IT perform from a project management standpoint?

Project management is excellent.

What did you find most impressive about them?

They stand out for their professionalism; they’re always available and on time. Also, the team is very kind.

Are there any areas they could improve?

No, there isn’t anything.

Do you have any advice for potential customers?

Try them out. You’ll be happy with their service.