Bizistech

BACKGROUND

Introduce your business and what you do there.

I’m the director of Blue Label Products Ltd., an Amazon FBA retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bizistech?

We needed their expertise in PPC marketing.

SOLUTION

What was the scope of their involvement?

We engaged Bizistech to manage our existing PPC campaigns by optimizing our listing for one of our product offerings. They took over the pipeline and monitored our Amazon account to improve our statistics and amplify our reach through PPC marketing.

What is the team composition?

I worked with two resources from Bizistech.

How did you come to work with Bizistech?

I sent an invitation email among Amazon-affiliated companies that handled PPC marketing, and Bizistech reverted with the information and expertise we needed.

How much have you invested with them?

We spent about $1,000.

What is the status of this engagement?

The project ran from November 2020–May 2021. After that, they offered maintenance services for a few months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bizistech helped us achieve two of our main goals — their PPC marketing helped us secure a sales boost while lowering our ad spend. They were good at understanding our needs and delivering results that met those.

How did Bizistech perform from a project management standpoint?

We mainly communicated via Skype. Bizistech was a responsive partner with comprehensive methods — they kept us in the loop at all times.

What did you find most impressive about them?

We got what we paid for with the quality and delivery rate of their team’s services.

Are there any areas they could improve?

Nothing comes to my mind. Bizistech was a reliable team.

Do you have any advice for potential customers?

Don’t hesitate to give their services a try.

BACKGROUND

Please describe your company and your position there.

My company is specialized in Skincare Fridges and currently selling the first MVP product on Amazon.com. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bizistech?

Full account management and growth of Amazon.com listing

What were your goals for this project?

To have a dedicated team member allocated to my account with Amazon expertise. To clean up issues, integrate with my team, and grow the account

SOLUTION

How did you select Bizistech?

I clicked on aligned values with the management. Cost, expertise, and service level from China to the US are why I chose BIzistech.

Describe the project in detail.

This is an ongoing project that requires a 4 hour and growing dedication daily by an Amazon expert for full account management and growth strategy which will also lead to end-to-end global operations being streamlined and also further eCommerce development.

What was the team composition?

I have one member allocated to my team from the vendor side and the role is senior Amazon account manager and growth strategist. However, vendor's management do support long term growth and happiness

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's been under 3 months and already I can see my account improving in terms of issues being resolved and dropping. My account was in a bad state and close to being permanently deleted due to recurring issues and poor management of the account. It will take a few more months to truly see some monetary results but the foundations are truly promising.

How effective was the workflow between your team and theirs?

They don't have a workflow per se and so time is required to integrate into your company systems and processes. But they do have their daily management tasks and have a clear strategy where to take the account.

What did you find most impressive about this company?

Value alignment and being human. We share aligned values and cost is also great value for a non-performing account like mine otherwise it would be difficult to progress.

Are there any areas for improvement?

There is always room for improvement. I would say onboarding and project management has room for improvement but then again each client is different and the flexibility that Bizistech has is what's most appealing because their staff can adapt to how the client wishes to run things.

This has been key for me even though initial stages you will have a small amount of downtime like with any new staff to integrate into your company.

BACKGROUND

Introduce your business and what you do there.

I’m the operations director for a consumer goods company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Bizistech?

We hired them to help us find quality goods and products to sell in the e-commerce market. We also wanted support with marketing, distribution, and increasing sales.

SOLUTION

What was the scope of their involvement?

They would find products, and we would select which products we were interested in pursuing. They helped us obtain product samples and coordinate logistics with manufacturers. They helped us list the products on Amazon, and they helped us market those listing to increase US sales. 

What is the team composition?

We worked with 3–4 people, including Ali (Virtual Assistant), Faizan (CEO), and Asad (CTO & Co-Founder). 

How did you come to work with Bizistech?

We found them online. We got in touch with them, and we liked the people we spoke with and the way they did business. 

How much have you invested in them?

We’ve spent about $3,000 on their services specifically. 

What is the status of this engagement?

We started working with them in June 2020, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We continue to improve our return on ad spend. Our ROI has more than tripled. We had our best month yet in December 2020, and our profit margins are steadily increasing. 

How did Bizistech perform from a project management standpoint?

We communicate daily. We use Skype for video conferencing and chat messaging. They meet deadlines and stay consistent. We’re usually on the same page, but we discuss any issues right away if we're not. 

What did you find most impressive about them?

They have a vast amount of knowledge about the e-commerce industry. Their work has been instrumental in our success. Our project manager has been awesome as well. 

Are there any areas they could improve?

Initially, we worked with another project manager who was good but didn’t have quite enough experience for us, so they assigned us a new one. 

Do you have any advice for potential customers? 

Set clear criteria at the beginning of working with them. Share your short- and long-term goals, so they’ll know how to best approach the project, especially from a timeline perspective. 

BACKGROUND

Please describe your company and your position there.

I am the owner of a dog toy company. We design dog toys which in able communication between owner and pet.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bizistech?

Bizistech help me with my day to day running of my Seller Central Account. The help, guidance, advice and energy I get from Bizistech is second to none that I’ve ever worked with. I feel like we are work together in a great team and the desire from the Bizistech associates in wanting my business to improve is fantastic and refreshing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online through different search engines and their price and offerings suited my needs.

Describe the project in detail and walk through the stages of the project.

Day to day running of my accounts. Problem solving, taking care of my listings, my inventory, liaising with amazon and customers for the issues that I ever have.

How many resources from the vendor's team worked with you, and what were their positions?

One account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The workload Bizistech has taken off me to focus on the business strategy has been priceless to me.

How effective was the workflow between your team and theirs?

It’s like working with a family that you get on with.

What did you find most impressive or unique about this company?

The level of care.

Are there any areas for improvement or something they could have done differently?

Not at all.

BACKGROUND

Please describe your company and your position there.

CEO of BC Supplies INC

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bizistech, and what were your goals?

To run logistics of Amazon store

SOLUTION

How did you select this vendor and what were the deciding factors?

I was given a vendor by the company who was qualified and had the expertise I needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Product research
• Product development
• Advertising
• sales
• shipping

How many people from the vendor's team worked with you, and what were their positions?

Their are a couple, but only one who I talk to.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have successfully launched a product on Amazon and have turned it into a profitable business.

Describe their project management style, including communication tools and timeliness.

We communicate on Skype mostly through text message.

What did you find most impressive or unique about this company?

They are very knowledgeable about what they are doing for you, and you can definitely trust them.

Are there any areas for improvement or something they could have done differently?

Maybe the time it takes to get your project profitable, but I can’t speak from experience so I am not sure on long these stores take.