Bitsclan IT Solutions LLC

BACKGROUND

Please describe your company and position.

I am the CTO of K & K Houston Services

Describe what your company does in a single sentence.

"K & K Houston Services is a creative services agency dedicated to helping small to medium businesses thrive in today's ever-evolving digital landscape. We manage all technology research, strategy, design, and implementation aspects, allowing you to concentrate on the marketing and selling of your products. Founded with a passion for creativity and a commitment to excellence, we pride ourselves on delivering innovative and customized solutions tailored to each client's unique needs. Our data-driven approach and deep understanding of industry trends allow us to craft compelling narratives that captivate audiences and drive measurable results."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bitsclan IT Solutions LLC to accomplish?

• Website redesign

SOLUTION

How did you find Bitsclan IT Solutions LLC?

Contact via email by company

Why did you select Bitsclan IT Solutions LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bitsclan IT Solutions LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work / Milestones

I. UI/UX Design (Figma):

 Completed wireframes for all key pages (Homepage, Services, Contact, etc.).

 Fully interactive Figma prototype for client review and approval.

 Mobile-responsive designs for seamless viewing on all devices.

 Brand-aligned color palette and typography guide. 

II. Development Phase:

 Custom WordPress theme based on the approved Figma design.

 Mobile-first development ensured responsive layouts across all devices.

  Optimized code for fast load times and robust site performance.

III. CRM Integration with lead capture:

 CRM setup and configuration integrated with the website.

 Functional lead capture forms mapped directly to the CRM.

IV. QA & Deployment:

 Cross-browser and device compatibility testing.

 Performance testing to meet industry benchmarks.

 Final bug fixes and content verification.

 Live deployment to the production server with post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received regular communication about each project phase and its completion. The team was responsive to our questions or requests during the project. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was well executed. Once the development phase was complete and the final website files were delivered to us, the team helped resolve any issues and verified that the site was functioning correctly. 

What was your primary form of communication with Bitsclan IT Solutions LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was very impressed with the team's communication throughout the project. Communication is key to a well-executed project.

Are there any areas for improvement or something Bitsclan IT Solutions LLC could have done differently?

I feel that the scope of this project was handled well. I do not have any suggestions for improvement based on this project.

BACKGROUND

Please describe your company and position.

I am the President of an IT services company

Describe what your company does in a single sentence.

We are an MBE Certified IT Services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bitsclan IT Solutions to accomplish?

New Website

SOLUTION

How did you find Bitsclan IT Solutions?

Email Marketing

Why did you select Bitsclan IT Solutions over others?

Good value for cost

How many teammates from Bitsclan IT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I want to thank the team at Bitsclan IT Solutions for creating a wonderful website for us. I didn't have a website, but with a coordinated effort by the team, my site looks awesome now. We scheduled project meetings from the beginning until the end so I can provide feedback. The team was professional, hands on and very technical. They use Figma as a whiteboard to get things going, gave me access to make initial edits and now the site is up and running. Thanks Team!!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly meetings to discuss next steps, access to Figma to make necessary edits to website. Communicated via email.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and responsive to edits that needed to be made. 

What was your primary form of communication with Bitsclan IT Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

The Figma tool was used to create a mock-up of the website, the first time I've seen it. 

Are there any areas for improvement or something Bitsclan IT Solutions could have done differently?

Not at this time

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Global Cloud Technology Solutions, a company that offers cloud management services. We work with AWS and Microsoft clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan IT Solutions Pvt Ltd?

We realized we couldn’t provide all the services our clients needed, so we looked for an external vendor to help us enrich our tech stack.

SOLUTION

What was the scope of their involvement?

We’ve worked on four projects with Bitsclan IT Solutions Pvt Ltd for different end clients, each with its own requirements. The first project Bitsclan IT Solutions Pvt Ltd worked on was for a client that needed to automate their Microsoft 365 products and migrate their information to the web. 

The second project Bitsclan IT Solutions Pvt Ltd has helped us with was for a client that wanted to develop an application for users who conduct a business on Shopify. Bitsclan IT Solutions Pvt Ltd has developed and linked the app to Shopify.

The third project was for a company that runs a music promotion site. They had a concert coming up for their customers and needed to create a ticketing sale system. Bitsclan IT Solutions Pvt Ltd has created and incorporated the system into their website. 

Another client located in London wanted to develop a free mobile app where users could get a taxi based on their current location. The app shows them which taxi is closest to them. Bitsclan IT Solutions Pvt Ltd has developed the app, including its backend and main functionalities.

Once we receive the approval and funds for each project, Bitsclan IT Solutions Pvt Ltd puts together an action plan. They tell us the project’s requirements and suggest the best way to help the client.

What is the team composition?

The team composition changes for each project. I’ve worked with different specialists from Bitsclan IT Solutions Pvt Ltd, including software developers, IT engineers, data architects, and web designers. 

How did you come to work with Bitsclan IT Solutions Pvt Ltd?

I searched for development companies on Upwork and posted the project’s requirements. I interviewed 10 companies in total. Bitsclan IT Solutions Pvt Ltd was the last one we interviewed and the one that met our criteria.  

What is the status of this engagement?

We started working with Bitsclan IT Solutions Pvt Ltd in October 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our partnership with Bitsclan IT Solutions Pvt Ltd has been successful and profitable. Three of the end clients we’ve worked with have entered a long-term relationship with us to provide support for their products. 

Overall, Bitsclan IT Solutions Pvt Ltd is a great company, and I’ve had a wonderful experience with them.

How did Bitsclan IT Solutions Pvt Ltd perform from a project management standpoint?

Bitsclan IT Solutions Pvt Ltd has established each project’s deadlines and met them. We don’t need to interfere in their process. 

Bitsclan IT Solutions Pvt Ltd is responsive and quick to answer. They’re clear and concise, ensuring we understand each project's technical aspects. We communicate through WhatsApp, Slack, phone calls, and emails. For video calls, we use Microsoft Teams and Zoom.

What did you find most impressive about them?

I’m most impressed with how Bitsclan IT Solutions Pvt Ltd has listened and adapted to our clients’ needs. Bitsclan IT Solutions Pvt Ltd hasn’t tried to impose their way of doing things. If they can’t do something, they give suggestions to the client on how they can achieve the same outcome with a different process.  

Are there any areas they could improve?

I can’t think of anything for Bitsclan IT Solutions Pvt Ltd to improve.

Do you have any advice for potential customers?

I recommend you share as much information about your project as possible with Bitsclan IT Solutions Pvt Ltd. Share with them what you’re working on, your project’s goals, and the resources you have available. This way, Bitsclan IT Solutions Pvt Ltd can give the best advice and develop the best solution for you. 

BACKGROUND

Please describe your company and your position there.

I'm the owner of Immogo, a French real estate website for private sellers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bitsclan IT Solutions Pvt Ltd, and what were your goals?

I have a very old real estate website with obsolete custom software that needed some minor repairs.

SOLUTION

How did you select Bitsclan IT Solutions Pvt Ltd and what were the deciding factors?

I found the company through an online software & development market

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The job seemed straightforward, but was much more complicated than expected.

How many people from the Bitsclan IT Solutions Pvt Ltd team worked with you, and what were their positions?

I don't really kn ow, but I think there were three people: a project manager, an account exec and a developer, but all three seemed technically very experienced.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Bitsclan team dug into the technical problems, kept at it and finally found the solution. Everything works again and I can continue offering service to my clients.

Describe their project management style, including communication tools and timeliness.

We communicated on different tools, including Zoom and Whatsapp. They've taken the initiative to keep the project going, which is impressive.

What did you find most impressive or unique about this company?

The amount of service and quality I received from Bitsclan made me feel guilty, as now I feel the price is far too low. But they never complained, kept offering more without being prompted and even put my mind at ease explaining their policy is to give the same high quality service no matter the size of the job or the client. Very impressed, will come back for more!

Are there any areas for improvement or something they could have done differently?

I can't think of anything they could do to improve the servfice.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of JBI Software Inc. located in New York City. We provide real-time interpretation and translation services to various industries but to the healthcare industry predominately.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan Solutions?

Bitsclan Solutions has worked on various projects. The first project involved our website and the second project involved an animated video. The third project involved API usage, which was for coding purposes in our software.  

SOLUTION

What was the scope of their involvement?

Bitsclan Solutions first created our website. After two conversations and about three weeks, we launched the platform.

Later, they provided the language and code for an API that was specific to a client that wanted to customize our software to their liking. Their team integrated and rewrote code so that we could integrate properly with the client’s software.

What is the team composition?

We’ve worked with about three people from their team. They provide a project manager who reports to me directly.

How did you come to work with Bitsclan Solutions?

I found them online and reached out to them about the first website project. I liked how they communicated the rate. Their team completed a test without needing much communication. We talked once or twice and then they knew exactly what was required. Their team got the job done well.

How much have you invested with them?

We’ve spent between $4,000–$9,000 on their services.

What is the status of this engagement?

We started working together around November 2017, and we have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I had no complaints about the website, which was well done. Bitsclan Solutions pays excellent attention to detail. Their team’s friendly and accommodating. Our experience has been positive.

How did Bitsclan Solutions perform from a project management standpoint?

We communicated via email and had weekly phone calls. After the calls, they provided recaps via email. If they had any questions, their team asked them. Their style of work’s excellent, so it's a straightforward process. They manage their work and communicate excellently. They’re a fun group of guys to work with.

What did you find most impressive about them?

Bitsclan Solutions, in a sense, reads my mind. If I had an idea but didn’t have the opportunity to express it, their team would make a similar suggestion. I enjoy their vision and passion to excel. They want to complete a project and make sure their customer’s 100% satisfied.

Are there any areas they could improve?

To be honest, I don’t have any negative feedback.

Do you have any advice for potential customers?

Make sure that you fully understand the scope of your work. Know what you’re asking for and they’ll deliver.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Every-Listing.com, an internet startup. It’s a global property research interface.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan Solutions?

We needed a team that could support us with development.

SOLUTION

What was the scope of their involvement?

Bitsclan Solutions works with a range of technologies. They’ve offered support in PHP, JavaScript, jQuery, and others. Ultimately, they serve as generalists in terms of web-related operations. We provide them with a document laying out requirements, and the team implements those from there.

What is the team composition?

We’ve interfaced with about four different people. We work with developers and a project manager.

How did you come to work with Bitsclan Solutions?

I found them on Fiverr. I gave them a small job as a test, and they performed well so we decided to partner together. 

How much have you invested with them?

We’ve invested around $6,000 so far.

What is the status of this engagement?

We began working together in November 2019, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work is high. Sometimes, we have to fix small mistakes, but it’s extremely minimal compared to the amount of work we would have to do ourselves if we didn’t have Bitsclan. It’s not perfect, but it’s pretty good. They provide better service than what we’ve experienced with their competition.

How did Bitsclan Solutions perform from a project management standpoint?

Their project management, especially their overseas communication, is quite good. There’s still some room to grow—I often find requirements missing in their deliverables, which I would normally expect project management to take care off. There’s also a lack of QA.

What did you find most impressive about them?

If I give them a requirement, they’ll work with it. Bitsclan knows our architecture and technology, so they can always get something produced without needing a lot of direction. Their developers are very bright.

Are there any areas they could improve?

When they deliver something to us, they don’t always make an effort to look back at the requirements and ensure everything is in place. They would improve a lot if they took the time to cross-reference the deliverable against the requirements each time.

Do you have any advice for potential customers?

Their customers should have technical knowledge and understand how a solution will be implemented, so that they’ll be able to oversee Bitsclan. It’s important for a technical person to interact with the team.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Urtasker.com. We provide e-commerce consulting services across the globe. We specialize in Amazon, eBay, Shopify, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan Solutions?

I was looking for a dedicated company to take care of not only development but also the day-to-day maintenance of our website and its content. I didn’t have people in-house, so I decided to hire Bitsclan.

SOLUTION

What was the scope of their involvement?

They initially took care of some very basic stuff on my previous website. There was a lot of content I wanted to change, and I wanted a professional to take care of that, instead of doing it myself. They took my ideas, and, once I was comfortable with that, I asked them to redesign the website.

They discovered a lot of things that could be improved. After providing a proposal for redesigning it (including multiple design options I could choose from), we went through a requirement gathering, implementation, and QA lifecycle.

Along with this, I’ve been working with them for the past nine months on SEO and website maintenance. They’ve brought a lot of ideas along, which is quite unique for a website development company, including a lot of SEO topics, blogs, and keywords relevant to our industry. They create content and post it on my website, and also help me establish partnerships.

What is the team composition?

I don’t know how many people work on the backend, but Bitsclan assigned two dedicated people to my project, one for website maintenance, and one for SEO. I think they have a team of 20+ people, and there were 3–4 people working on our development.

How did you come to work with Bitsclan Solutions?

It was a nightmare finding people who really knew what they were doing. I had a partner in Pakistan who had an initial conversation with Bitsclan and handed them over to me. We found them on a freelancing website.

How much have you invested with them?

The cost so far has been $8,000–$10,000.

What is the status of this engagement?

We started working with Bitsclan in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bitsclan does a great job, and I like their responsiveness. Whenever I need something, their team will start working on it immediately. If I find an issue, I can send them a message on Skype, and their response will be very fast. There have been some occasions, when they’re on vacation, that they respond slowly, but, overall, their response is very fast.

How did Bitsclan Solutions perform from a project management standpoint?

We’ve created a couple of groups on Skype, one for website maintenance and another for SEO. I have their main contact on my WhatsApp as well, so I can send him voice messages there as well. We use Skype most of the time.

What did you find most impressive about them?

The communication is a major part for me because I want to make sure that they knew what I’m talking about, whatever ideas I present. Other than that, if I give them a task, they not only stay on that task but do something extra. They come up with additional things they can do based on industry best practices.

Are there any areas they could improve?

They’ve been working in this industry for a long time, but they’re still developing their team. There are still new people coming on board, which happens everywhere, but it takes some time for them to understand the scope. I’ll get comfortable with someone, they leave, and I don’t have time to educate the next person.

I suggested to them that they should have more than one person be familiar with my project so there’d be someone to take care of the work if one of them leaves. They adapted to that. This is a common issue everywhere, and it happens at my organization as well.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a booking platform, Fennecvoyage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan Solutions?

I hired Bitsclan Solutions to develop my website.

SOLUTION

What was the scope of their involvement?

Bitsclan Solutions designed and developed my website using PHP. The platform is a hotel and apartment booking platform, so they are working to implement several features. 

What is the team composition?

Three managers from their team support the project, but I’m not in contact with the rest of the team. 

How did you come to work with Bitsclan Solutions?

I found them using Fivrr.com. I had tried to work with several other companies, but Bitsclan Solutions was a much better experience.

How much have you invested with them?

We’ve spent $5,000 on the project. 

What is the status of this engagement?

We began working together in January 2019 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website they’ve developed is working well. There are still a few features to develop before we launch the site. Based on the quality of the work, I’d choose them if I had another project.

How did Bitsclan Solutions perform from a project management standpoint?

Their project management approach is great. Their team is always available and responds to our needs right away. All of the deadlines are respected and they continue to provide good technical solutions. 

What did you find most impressive about them?

Bitsclan Solutions has shown impressive technical skills.

Are there any areas they could improve?

There’s no area for improvement; everything is good.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Netexem. We provide IT services and telephony systems, including VoIP.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitsclan?

As a small business trying to grow, the best solution for us was to implement a CRM. We tried a couple of paid and open-source versions, but none of them worked for us, so we decided we wanted to build one ourselves.

SOLUTION

What was the scope of their involvement?

We explained our requirements to Bitsclan, and they started working on it. We told them what functionalities we needed, and they came up with functionalities and designs, wrote the code, and deployed to the server. They’re using PHP and JavaScript. We’re continuing to work on features that’ll make the process easier for us, our customers, and our sales team.

 Time is very valuable for our customers and employees, so we want to make the process easier. One of the features we built is auto form filling for the new leads entered by our sales team. It eliminates the need to manually add addresses or phone numbers. We came up with additional features along the way, which would be helpful for our customers. The CRM was converted into a powerful portal through which our customers can manage their billing, text messaging, and all the other features we provide. Overall, Bitsclan was excellent at delivering according to our specifications.

What is the team composition?

We had one direct point of contact, who was our connection to the rest of the team. They assigned one designer and one PHP coder.

How did you come to work with Bitsclan?

We went to a few providers, asking for code that had comprehensive comments. The other teams we looked at were 30–50% cheaper than Bitsclan, but the communication was worse. Bitsclan was more expensive, but it was worth it, and we felt we could have a long-term relationship with them.

How much have you invested with them?

The cost has been around $20,000.

What is the status of this engagement?

We started working with them around December 2018, and we’ll probably continue for at least one more year. The project had multiple phases, for putting together design and the overall idea. They worked with different staff from our company, so I couldn’t say for sure when we started.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bitsclan was able to deliver whatever we asked for and all of our employees are really happy with our CRM. Some parts were more challenging and took more time, but they figured everything out. That was really important, given that we’ve asked for some crazy things on the backend. We did encounter some issues with the CRM, but we just took snapshots, gave those to Bitsclan, and they gave us fixes within two days.

We had weekly meetings with our employees, where we asked them what features they wanted or thought would make their jobs easier. Bitsclan made those into reality, and added them one by one. The search engine inside the CRM is especially incredible. If an employee forgets a customer name, they can simply search for a couple of words related to them, and get results related to specific customers, projects, and so on. Bitsclan’s dedication to our project has been great thus far.

How did Bitsclan perform from a project management standpoint?

Talking to them was easy, and we didn’t need to spend hours explaining our requirements to them. They figured out things like what fields needed to be put into the database, what error handling we needed, and so on.

The process went well, and I can’t think of any issues. If there were, those were our fault, given our lack of design specs. We just gave them a plan, and they made it happen.

What did you find most impressive about them?

The part I liked the most with them was that I could simply give them ideas for new features, and have them get back to me 1–2 days later with a fully developed result that was even better than what I had in mind. They brought the technical thinking I was missing, and they’re creative. They don’t just develop code and deliver exactly what the client requested, which is fantastic.

 Are there any areas they could improve?

My main concern is whether Bitsclan can handle many more customers and maintain the same delivery timeframes.

I know that they started growing fast, and the only thing I’m a bit concerned with now is that they’ll start to get really busy. As a startup company, quality for our customers was the main thing we were concerned with, and we did our best to maintain it. Our customer count increased, but we were able to keep quality at the same level as when we started. They’re growing fast, which is good for them.

BACKGROUND

Please describe your company and position.

I am the NFT Project of (a/an) Other industries

Describe what your company does in a single sentence.

Crypto related Project

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bitsclan IT Solutions Pvt Ltd to accomplish?

• Node JS Backend
• Node JS Frontend
• Cardano MultiSignature Mechanics

SOLUTION

How did you find Bitsclan IT Solutions Pvt Ltd?

Other

Why did you select Bitsclan IT Solutions Pvt Ltd over others?

• High ratings
• Good value for cost

What was the size of Bitsclan IT Solutions Pvt Ltd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a Frontend and Backend with the Integration of Nami - a browser based wallet extension to interact with the Cardano blockchain. Support and help to built a MultiSign Minting Homepage for a Cardano Project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfull Functional Test
• Procedure book

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was really nice and confinient to communicate directly with the project manager and the team. we had a very good basis for communication. the communication was fast and short. Extreme Programming (XP) approaches were followed for the most part, since it was a new technology where a lot of bugfixing was necessary.

What was your primary form of communication with Bitsclan IT Solutions Pvt Ltd?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• very good technical advice
• open for new solutions
• good customer service
• uncomplicated communication
• Our time zone problems were solved by their flexible working methods.

Are there any areas for improvement or something Bitsclan IT Solutions Pvt Ltd could have done differently?

at the start of the project a little more information about the company as well as the people involved in the project