BITS Cyber

BACKGROUND

Please describe your company and position.

 I am the PResident of an IT services company 

Describe what your company does in a single sentence.

IT Managed Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BITS Cyber to accomplish?

• IT Strategy

SOLUTION

How did you find BITS Cyber?

Referral

Why did you select BITS Cyber over others?

• Great culture fit
• Referred to me

How many teammates from BITS Cyber were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Bit Cyber to work on strategy for internal technology roadmaps and align it with our business goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The IT strategy work delivered a clear roadmap tied to your business objectives and set internal goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We did this on time, and built internal process around the improvement objectives.  

What was your primary form of communication with BITS Cyber?

In-Person Meeting

What did you find most impressive or unique about this company?

Engagement and customer service. 

Are there any areas for improvement or something BITS Cyber could have done differently?

No.  everything was great.