Bitdeal

BACKGROUND

Please describe your company and your position there.

Company based in Brazil and the United States working with the Marketing and Technology fronts for large and medium clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bitdeal?

They were hired to develop a customized system to meet the particularities of Brazil and the United States in time for the launch of a new company.

What were your goals for this project?

The challenge to be fulfilled was to centralize the system, but in a way that took into account the particularity of different countries, what was actually done.

SOLUTION

How did you select this vendor?

The selection of this supplier was based on the seriousness, professionalism and attention they gave to our company, regardless of the size of the project and its value, which showed us genuine interest in making it happen in a way not seen by other suppliers.

Describe the project and the services they provided in detail.

The project was to build an Exchange to serve several countries and their particularities.

What was the team composition?

I dealt with an account manager and a project manager but I believe several development professionals were involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution is yet to be launched but development is meeting our expectations so far.

How was project management arranged and how effective was it?

The project manager demonstrated knowledge in the processes and also in the technical matter, in another very attentive professional to assist us and intermediate the communication.

What did you find most impressive about this company?

What impressed me most was the service, attention, professionalism and professional transparency of everyone involved in my project.

Are there any areas for improvement?

I believe the process of improvement is continuous, we are always learning and improving in all areas.