BiQ Bluesoft a.s.

BACKGROUND

Please describe your company and position.

I am the Digital manager of E.ON Energie, a.s.

Describe what your company does in a single sentence.

We are one of the largest energy providers on the Czech market with 1.4 million customers. We are also a supllier of energy efficency solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiQ Bluesoft a.s. to accomplish?

• Website implementation on Kentico Xperience 13
• Long-term project development
• CRM integration switch to SAP C4C for lead management

SOLUTION

How did you find BiQ Bluesoft a.s.?

List of Kentico partners

Why did you select BiQ Bluesoft a.s. over others?

Tender winner

How many teammates from BiQ Bluesoft a.s. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bluesoft analyzes and implements development requirements for our website. The main milestone was the go live of our new website. In the second phase, we completed the transfer of our B2B online magazine and the website of the competition we are organizing.
Since the launch of the website, we have been working in fortnightly sprints. Bluesoft also implements important components of our website for us, such as a calculator with online contract, a guide to important processes or a large number of custom components.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We measure the Net Promoter Score on the website for a long time. On the new website, it grew by 22 points and we became the leader in the energy market. We took first place for the fourth time in a row.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We handle website development in JIRA. We have a great collaboration with colleagues from Bluesfot. They managed our requests quickly and professionally.

What was your primary form of communication with BiQ Bluesoft a.s.?

Virtual Meeting

What did you find most impressive or unique about this company?

Seamless collaboration

Are there any areas for improvement or something BiQ Bluesoft a.s. could have done differently?

No