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Get a custom proposalHelping businesses understand and keep customers
Behaving is a CX consulting practice run by Michael Howlett, a customer experience specialist with over a decade of hands-on CX work across banking, financial services, and retail. Behaving helps businesses understand and keep their customers by building the systems, strategy, and governance that make CX work at scale - not just one-off fixes.
Services include CX strategy and advisory, CX systems design (operating rhythms, Voice of Customer programs, measurement frameworks), and practical consulting for businesses that want to reduce churn, lower cost-to-serve, and grow through better customer experience.
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Min project size
$1,000+
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Hourly rate
Undisclosed
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Employees
Freelancer
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Locations
Armidale, Australia
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Year founded
Founded 2026
1 Locations
- Armidale , Australia
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