Bangluxor

BACKGROUND

Introduce your business and what you do there

I'm the founder and CEO of an organic goods supermarket.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

I needed their skills in e-commerce development.

SOLUTION

What was the scope of their involvement?

We engaged BangLUXOR Agency to develop our e-commerce site, so we could sell our products online. We went through a discovery phase to exchange ideas and discuss the initial design of the platform. Their team also offered their suggestions on how we could organize our product inventory and categorize the fruits and vegetables we sold by weight.

Upon finalizing the mockup and getting our feedback, BangLUXOR Agency proceeded with the development stage. They set up the site, built the inventory list, and incorporated different payment options that were widely used in our country. To conclude our engagement, their team conducted a training session to teach us how we could make changes and update the platform on our own.

What was the team composition?

We worked directly with a project manager and one of BangLUXOR Agency's general managers.

How did you come to work with BangLUXOR Agency?

BangLUXOR Agency was referred to us.

How much have you invested in them?

We spent $1,000.

What is the status of this engagement?

The project ran from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BangLUXOR Agency created a reliable e-commerce platform that evidently improved our revenue since its go-live. Prior to our engagement, we only had remote sales via WhatsApp, and our customers really appreciated our decision to listen to their needs by building this e-store.

How did BangLUXOR Agency perform from a project management standpoint?

We communicated via WhatsApp. BangLUXOR Agency was a collaborative and timeline-oriented team — they responded well to our queries and requests and established clear timelines and goals from the beginning, which made for a precisely smooth project flow.

What did you find most impressive about them?

We were most impressed with their openness to our feedback and commitment to meeting stringent deadlines.

Are there any areas they could improve?

They were an effective and communicative partner — my only advice would be for them to consider expanding their services, so we could engage them more.

BACKGROUND

Introduce your business and what you do there

I am a partner at a luxury fashion startup.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We were looking for a company to help us develop our brand. 

SOLUTION

What was the scope of their involvement?

BangLUXOR helped us with brand development and strategy. They started by developing our brand, which included our logo, colors, packaging, and POS materials. 

They used Adobe Illustrator to develop the branding materials and then delivered a PDF document with their branding proposal. Their team first presented us with the brand colors, typography, and logo. We went in and made some revisions — they made the requested changes and then presented us with the final branding materials. 

Currently, BangLUXOR is working on our website design. 

What was the team composition?

I worked with two teammates: a senior designer and a creative director. There were more teammates involved, but I wasn’t in contact with them. 

How did you come to work with BangLUXOR Agency?

We found BangLUXOR via an online search. We initially contacted five companies and requested price quotes and proposals. We ended up choosing BangLUXOR for their experience and fair cost.  

How much have you invested in them?

We’ve invested about $2,640 with BangLUXOR.

What is the status of this engagement?

We started working with them in August 2021, and the collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just started launching the brand and brand strategies that BangLUXOR has provided us, and there has been positive feedback from our founders and collaborators so far. 

The branding they’ve created aligns well with what we want our company to represent, so we’re pleased with that. 

How did BangLUXOR Agency perform from a project management standpoint?

The BangLUXOR communicates well. They have assigned personnel who are available whenever we have any requests and to provide ongoing support. They are also good at meeting deadlines — they are clear about any potential delays and if there are any from our side. 

We use email and phone calls to communicate and a WhatsApp group to send direct messages.  

What did you find most impressive about them?

BangLUXOR’s expertise, background working with diverse branding projects worldwide, and their high-quality work are all very impressive.  

Are there any areas they could improve?

I don’t have any complaints thus far. 

BACKGROUND

Introduce your business and what you do there

I'm the owner of a travel agency.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

I needed website support solutions for my business.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency is in charge of fixing technical errors we have on our website.

What was the team composition?

We've been working with two members of their team, including Andrés (Owner) and a developer.

How did you come to work with BangLUXOR Agency?

A friend referred them to me.

How much have you invested in them?

We've spent about $400 with them so far.

What is the status of this engagement?

We started collaborating in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've been able to solve all the issues we have with our website through a professional approach.

How did BangLUXOR Agency perform from a project management standpoint?

They're great; we mainly communicate via text messages and phone calls.

What did you find most impressive about them?

They're very professional and transparent, so everything works perfectly.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Be very clear on your needs, and they'll help you meet them right away.

BACKGROUND

Introduce your business and what you do there.

I’m a senior communications professional at Universidad Unicervantes, an educational institution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We needed their team's expertise in content creation and web design.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency helps us optimize our digital presence by updating our website's content and design on an as-needed basis. They've uploaded new images, videos, write-ups, and company information into our platform and have reworked its design to match our current theme.

What is the team composition?

We work with 2–3 resources from BangLUXOR Agency.

How did you come to work with BangLUXOR Agency?

My boss knew Andrés (CEO), so we reached out to them based on his strong recommendation.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started collaboration in September 2018, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use Google Analytics to track the success of BangLUXOR Agency's work — we've seen significant boosts in our business metrics since we've started working with their team.

How did BangLUXOR Agency perform from a project management standpoint?

We communicate via email and phone calls.

What did you find most impressive about them?

BangLUXOR delivers high-quality work, and their friendly team makes our collaboration manageable. We're especially impressed with Andres' technical and design expertise, which he strategically applies to his deliverables.

Are there any areas they could improve?

We haven't encountered any areas that need improvement.

Do you have any advice for potential customers?

Don't hesitate to hire their team — they know the ins and outs of web design.

BACKGROUND

Introduce your business and what you do there.

I’m a design engineer for photovoltaic systems. We operate in the renewable energy field in South America and Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We hired them to make our company website.

SOLUTION

What was the scope of their involvement?

BangLUXOR designed our website and branding, including the company logo and color scheme. They also created a database for our customers, courses and a registration form for the training courses we offer. I gave them some information on the company’s overall concept, technical intel that we needed on the website, contact information, etc.

They’re also training us on using the website.

What is the team composition?

I’ve spoken with Andrés (CEO) and Daniela (Associate Consultant) to align information. We established some delivery packages, and we had feedback sessions for the deliverables.

How did you come to work with BangLUXOR Agency?

I searched online and got quotes from several companies. BangLUXOR wasn’t the cheapest, but they offered the best package in terms of quantity and price.

How much have you invested with them?

We’ve spent around €700 (approximately $800 USD) with them so far.

What is the status of this engagement?

We started working with them in January 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with their work; I described what I wanted the website to look like initially, and BangLUXOR is meeting my expectations based on that. I recommend them as a partner for this kind of work. The website has a good frontend for customers because It’s intuitive and user-friendly.

How did BangLUXOR Agency perform from a project management standpoint?

The project is taking a bit longer because I was delayed with some information from my side, but BangLUXOR works fast and delivers on time. We established Microsoft Teams meetings for each delivery, and we have a WhatsApp group for quick questions and feedback.

It’s easy to communicate with them, and they are flexible. We also have meetings on weekends, which is helpful for me.

What did you find most impressive about them?

They identified the mission and target of our company. Based on that, they organized all the information on the website as I wanted and built a UI for it — BangLUXOR’s team can see the information I want on the website.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — everything’s been fine so far.

Do you have any advice for future clients of theirs?

Once BangLUXOR understands the purpose and market of a company, they can provide what the client wants.

It’s essential to have good communication with them. It was helpful that we had a WhatsApp group where BangLUXOR could ask for information and details. They were able to provide an excellent picture in the end based on those details.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an electric vehicle subscription startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We needed some to build our website.

SOLUTION

What was the scope of their involvement?

I gave them the requirements to build our company website. They built it using WordPress and designed our CMS.

What is the team composition?

I work with David (Social Projects Manager). He’s a very nice guy.

How did you come to work with BangLUXOR Agency?

I compared a lot of vendors and they were the most friendly and detailed.

How much have you invested with them?

We spent $1,400 AUD (approximately $1,100 USD).

What is the status of this engagement?

We worked together between February–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is pretty good. I found some bugs, but they helped me fix most of them. They did pretty well, but their approach to the work wasn't particularly detail-oriented. They gave us a design proposal, quoted us a price, and set a project timeline of one month. However, the work ended up taking two months. This was fine with us, but I was a little surprised.

The final site looks alright, but they didn't add in any clickable links. They gave me some HTML content, but it wasn’t as responsive as we would have liked. I’m a little bit disappointed about the imaging part of the email signature, and I would have liked a chat section and an email submission option as well.

How did BangLUXOR Agency perform from a project management standpoint?

I enjoyed the partnership with them. One member of their team handled the entire project. Managing the time zone difference was a little difficult. We used WhatsApp to communicate.

What did you find most impressive about them?

Compared with other vendors, they put a lot of consideration into customer feedback. They’re not very expensive, and their staff is very friendly.

Are there any areas they could improve?

A greater dedication to collaboration solutions would have been helpful since we're operating from different countries. Additionally, multifaceted communication would help them out. Sometimes, WhatsApp messages aren't the best way to communicate project requirements. Emails and online meetings would have helped our engagement.

Do you have any advice for potential customers?

I recommend working with them.

BACKGROUND

Introduce your business and what you do there

I’m an assistant manager at a legal firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We needed someone to update our website and its UX design.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency is updating our website. They are adding new features like creating email addresses, cloud support, and privacy policy. 

What is the team composition?

We work directly with three people.

How did you come to work with BangLUXOR Agency?

Our IT manager found BangLUXOR Agency. I visited their website to check them out, and from what I saw, I could tell they have the experience and skills that we needed. Thus, we decided to collaborate with them for this project.

How much have you invested in them?

We have spent between 2 million–5 million Colombian pesos (approximately $500–$1,300 USD). 

What is the status of this engagement?

We started working together in December 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project had a significant impact on us, as it positively affected our website’s visibility, making it easier for us to find new clients. 

How did BangLUXOR Agency perform from a project management standpoint?

We have monthly milestones and meetings to check for updates. In addition, we constantly communicate with them via WhatsApp, phone calls, and email.

What did you find most impressive about them?

We are impressed with BangLUXOR Agency’s experience and skills.

Are there any areas they could improve

They could be better in their knowledge of legal terms and privacy policy.

Do you have any advice for potential customers?

They are a good company, and they really know what they are doing.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Coffee Team, an e-commerce coffee company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We had to close our shop and needed to open an e-commerce shop. We had a website but the information wasn’t very clear, the design was not friendly with the customers so we needed help with UX web design.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency redesigned our website and implemented e-commerce. They gave us good information about the best banks to open the right account.

The last company we worked with never explained how we can update the products information instead BangLuxor Agency takes time to train about important aspects to take a picture and loading products and update information on our website. It was very important to us to be able to do that. BangLUXOR Agency explained everything to us. They gave videos and training that made it really simple for us.

What is the team composition?

I had one main point of contact at BangLUXOR Agency.

How did you come to work with BangLUXOR Agency?

They were recommended to me. After I got in contact with them, they explained their services, and I decided to start working with them.

How much have you invested with them?

We have invested $138.

What is the status of this engagement?

Our engagement ran from May-September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are really happy and we achieved the objective to change the image of our coffee and service. They delivered quality work. Our clients are happy with the design. They’re confident using the website and making transactions. 

The training was also really good. They gave us very simple instructions. Their service was great. 

How did BangLUXOR Agency perform from a project management standpoint?

I think that they organized the phases to success project from define requirements to close everything we need to new e-commerce.

What did you find most impressive about them?

We don’t know about programming language. They explained everything in a way that we could easily understand.

Are there any areas they could improve?

They could offer more services. For example, we needed to improve image products.

Do you have any advice for potential customers?

I recommend working with them. I’m happy with my web design and e-commerce site. They always answer our requirements.

BACKGROUND

Introduce your business and what you do there

I am the director of the communications faculty at a university.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We needed to develop a web and mobile app for a creative photography contest we were going to have with the faculty. We worked with Bangluxor in the development of it.

SOLUTION

What was the scope of their involvement?

The app allowed the students to upload their pictures and vote, and for the jury to visit the applications and vote as well. They used React, Java, and Angular.

How did you come to work with  BangLUXOR Agency?

We did some research online and we found them on Google. We really liked their portfolio, and they offered better pricing than the other companies so we decided to work with them. 

How much have you invested in them?

It was 7,000,000 Colombian pesos (approximately $2,000 USD).

What is the status of this engagement?

We started working with them in November 2020 and finished in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has worked very well. At some point, we had an issue with some files that were too heavy for the platform, but they made adjustments right away and that worked perfectly. In general, the results were great.

How did BangLUXOR Agency perform from a project management standpoint?

The execution time of the project was very short and they delivered everything timely. We used Trello for project management and it worked perfectly— we really liked their project management.

What did you find most impressive about them?

Their design and the UX experience of the site were great.

Are there any areas they could improve

I couldn’t mention anything.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of a fashion brand. We specialize in denim jacket manufacturing.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We hired them to develop our e-commerce site.

SOLUTION

What was the scope of their involvement? 

Using WordPress, they built our website. 

What is the team composition?

There were around three people, but we just worked directly with the project manager.

How did you come to work with  BangLUXOR Agency?

They were referred to us by a friend who had their website developed by BangLUXOR Agency. 

How much have you invested in them? 

We spent $4 million COP (approximately $1,100 USD). 

What is the status of this engagement?

We worked together from December 2020–January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the design and functionality of the website. 

How did BangLUXOR Agency perform from a project management standpoint?

Their project management was very good. We mainly used Google Meets to communicate. 

What did you find most impressive about them?

Their availability was impressive; anytime we had questions, they got back to us right away. 

Are there any areas they could improve?

The training could have been better. It wasn’t very extensive, so we’re still struggling to manage the site ourselves. It was probably not enough training for us to update the site on our own.