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A recent research published in Mercado, shows that the contact center is responsible for 44.63% of the interactions between customers and the organizations surveyed. In the same article, it is shown that the customer service phone is the most used channel by 93.33% of the companies.
Even in the midst of social networks and digital platforms, the person-to-person dialogue on the phone is still valued by customers and users - from the baby boomers to the millennials.
Contact centers are an ever-present concept. That is why we have been dedicated to cultivating this form of communication for over 25 years, enhancing it with the digital tools that are being added.
We act in the context of Business Process Outsourcing, or BPO, to become strategic partners. The contact center is no longer a tactical resource but a strategic tool for the long term.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Ciudad Autónoma de Buenos Aires, Argentina
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Year founded
Founded 1993
1 Locations
- Ciudad Autónoma de Buenos Aires , Argentina
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